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Software Developer Customer Service

Location:
Beirut, Beirut Governorate, Lebanon
Posted:
June 11, 2020

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Resume:

Bahia

Boukhari

addqy1@r.postjobfree.com

009**********

https://www.linkedin.com/in/bahia-boukhari-71903a84/ Summary Ever since I was a little kid, technology has been one of my leading passions. I still remember the first pc I used to play games and search the web. This passion carried me to pursue my BS and MS degrees in computer science during which I learned new development languages, algorithms, compilers, software engineering and many more. During my work experience as a software developer, I engaged in every detail related to software development including the business and the development sides. I found my self pleased to expand my scope of work to engage with business analysis and project management teams while working on various development projects. And that's what helped in finding my real spark and drawing my next career path that leans towards business analysis roles. There is definitely a lot more to learn, solve, and improve. And for this, I am very excited. Experience

10/2015 - 07/2018

Scope for IT Services

Mobile Application Developer

Provided a weekly progress report to the executive staff, ensuring that all parties were informed of milestones.

Researched and developed different types of IOS Applications Analyzed and documented application business requirements Applied various techniques to locate bugs in applications in an efficient manner

Created custom mobile applications using native and hybrid technologies as per client specifications

Tested applications prior to final review to ensure that all issues were resolved in the most efficient manner

Devised all documentation for each app, detailing all aspects, functions, capabilities, and features

Worked with an effective team of 5 developers in the creation of mobile apps for regional market

06/2015 - 09/2015

InfoPro Digital

Telemarketing Operator

Asked appropriate open-ended questions to discover prospects' needs and requirements

Delivered a high level of service to clients to both maintain and extend the relationships for

future business opportunities

Listened attentively to client feedback

Skills

Customer service Requirements Analysis

Requirements Gathering Teamwork

Team Building Programming

Education

11/2019

Lebanese American University

Master of Science in Computer Science

07/2015

Global University

Bachelor Degree in Computer Science

Languages

Testing Problem Resolution

Critical Thinking Customer Satisfaction Mindset

Bug Reporting Application Documentation

Documentation Team Lifting

English Arabic

French Turkish



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