Sales Customer Service

Kerstyn Joy

*** ******** ****

St. Augustine, Florida 904-***-****

*******.********@*****.***

Qualifications

•Exceptional skills in diversified, fast-paced settings reliant on on proficiency and accuracy.

•Certified in Microsoft Word, Microsoft Excel, and PowerPoint

•Results-oriented, goal directed with meticulous attention to detail, follow-through and time management.

•Exceptionally dependable and willing to work resourcefully and attentively to achieve objectives.

•Extraordinary ability to work under pressure during high volumes

•Creative Problem-solver, multi-tasker, can-do approach, able to draw from experiences and knowledge.

•Self-starter, great initiative, team player, Quick, adaptable learner with proven skills and abilities.

•Strong consultative skills with the ability to ask critical questions to recognize opportunities

•Is a strong communicator, verbally, non-verbally and in writing

Education

Current Bachelors Criminal Justice & Criminology Northern Arizona University

Experience

August 2019 - Current Sonny’s BBQ St. Augustine, Florida

•Waitress, Trainer

•Greet and escort customers to their tables

•Up-sell additional products when appropriate

•Take accurate food and drinks orders by memorization

•train new employees to provide a positive dining experience

•Adhere to all relevant health department rules/regulations and all customer service guidelines

February 2019 - February 2020 Vans Inc. St. Augustine, Florida

•Sales Associate

•Answers customers questions about sales and discounts

•Provides assistance in retrieving more merchandise from the stockroom

•Operates cash register ensuring all promotions and discounts apply correctly handling cash and debit/credit transactions.

July 2018 – August 2018 Zumiez St. Augustine, Florida

•Sales Associate

•Maintains a stocked and organized sales floor for customers accessibility

•Handles online purchases

•Sustaining company website

March 2018 – July 2018 Ruby Tuesdays Inc. McDonough, Georgia

•Server & Hostess

•Greet and escort customers to their tables

•Take accurate food and drinks orders, using order slips

•Handles debit/credit cards and cash transactions

•Ensures satisfaction and solves any issues

Contact this candidate