Data Service Representative

Zhuo Feng Lei

**** *. ******* ** *******, IL ****9 312-***-**** *****@********.*** https://github.com/Zhuo-Feng-Lei/ EDUCATION

University of Illinois at Urbana-Champaign May 2020 Bachelor of Science in Statistics

PROJECT

Credit Card Default Prediction Using Machine Learning Methods (RStudio)

• Cleaned and prepared Taiwan Credit Card Default Dataset for analysis

• Utilized various machine learning methods to find an accurate model that best classify default credit card payments and analyze the significant factors that affect default payments

• Summarized findings and results in a scientific formatted paper Stock Price Prediction with Arima and LSTM Neural Networks (Python)

• Utilized Arima modes and LSTM Neural Networks to find a model that accurately predicts stock prices

• Summarized finds and results in a formatted paper and presentation video Predictive Modeling of the Natality Birth Data (SAS)

• Cleaned and prepared data for data analysis. Dataset came from the 2017 Natality Public Use File from the Centers for Diseases Control and Prevention which contained millions of observations

• Applied advanced statistical techniques (Classification tree, regression models, discriminant analysis) to find significant predictors that affects an infant’s Apgar score

• Created aesthetically pleasing charts, tables, and graphs to visualize data in meaningful ways

• Summarized content using a poster and presented to classmates, professors, and workers from industry New York City Airbnb Rental Popularity Prediction / Washington State House Price Prediction (Python/RStudio)

• Cleaned and wrangled data for modeling and exploratory data analysis

• Performed exploratory data analysis, utilized feature selection and statistical machine learning to predict the variable of interest, and evaluated model performance using cross-validation WORK EXPERIENCE

Walgreens Chicago, IL

Customer Service Representative Summer 2017/2018

• Addressed customers’ needs and questions, restocked and cleaned the store, and assisted customers with returns and purchases while maintaining a positive attitude

• Communicated with a team of 5 coworkers to efficiently complete assigned tasks on time

• Helped trained 2 new employees, including in-store policies, services, and register/floor operations Pui Tak Christian School Chicago, IL

Teacher Assistant Summer 2013-2016

• Designed lessons and activities to keep 3rd-4th graders engaged, motivated, and focused

• Provided support and guidance to troubled students or students with behavioral issues

• Worked with students on individual and small group basis to master new skills and curriculum

• Supervised students at arrival, lunch time, and dismissal LEADERSHIP & ACTIVITIES

Illini Statistics Club Champaign, IL

Datathon Participant August 2018-May 2020

• Networked with other statistics, economic, and business majors at learning workshops and info sessions

• Competed at datathons with 3 other teammates to solve real world business problems from different areas of machine learning and data science

Game Night Club Champaign, IL

Vice President August 2018-May 2020

• Organized weekly events to deliver students screen-free social activities and a playful, collegiate atmosphere

• Helped manage club budget and finances, conducted bi-weekly meetings, and facilitated club functions Alpha Phi Omega National Service Fraternity Champaign, IL Fellowship Committee August 2017-May 2020

• Volunteered at service events and fundraised thousands of dollars for charities and the underprivileged

• Participated in leadership activities and workshop weekly

• Hosted and led events containing 8-15 members to facilitate bonding and friendship weekly SKILLS

Technical

• Java (Intermediate), SQL (Intermediate++), SAS (Intermediate++), Python (Advanced), R (Advanced)

• Data Cleansing, Data Analytics, Data Visualization, Machine Learning, Deep Learning Soft

• Teamwork, Communication, Problem Solving, Presenting, Adaptability, Leadership, Attention to details

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