Prasanna Bhargavi Nyayapati Quality Assurance Engineer

addpyb@r.postjobfree.com

(M) 512-***-****

Summary

Worked as a Software Quality Assurance Engineer for Tata Consultancy services. I have 3 years of IT experience in various capacities including Business Analyst, test lead, design, and development.

I specialize in Requirements management and functional testing of CRM Applications including MS Dynamics, Salesforce.com and SharePoint. I am passionate about Enterprise and Cloud Testing technologies and management of business requirements for companies.

Roles and Responsibilities

Requirements gathering from the Business

Preparing Requirement Documents, Test Plan, SIT Plan, UAT Test Scripts, And Weekly Status Report etc.

Maintaining test cases with reference to ITTE Strategy.

Preparing UAT Test Scripts, Weekly Status Report etc

Communicating to the customers about requirements, defects and enhancements

UAT coordination with users.

Functional, System, Regression and Ad-hoc testing.

Development of Selenium test cases towards Application Release Readiness Flow

Identifying & reporting the defects and also tracking the bugs using Application Lifecycle Management (Similar to Quality Centre) and TFS (Team Foundation Server)

Tracking Defects and maintaining defect log till the closure

Logging and tracking issues on JIRA. Attending SCRUM calls and working in agile environment

QA Engineer and Business Analyst 2013-2016

Involved in CRM implementations for Ericsson, Austin.

Played two different roles as Business Analyst and QA engineering.

As a Business Analyst, involved in defining, analyzing and documenting business requirements. Involved in analyzing Defects and Enhancements reported by Ericsson and working with developers in resolving the same.

As a Quality Assurance Engineer, involved in developing and maintaining automated unit and integration tests. Involved in development of testing suites using Selenium and Page Object design patterns.

Worked in Agile Software Development Methodology and experienced in JIRA project management tool.

CRM Functional Tester at TCS 2013-2016

Involved in Manual Testing of CRM Applications including MS Dynamics (CRM 2013, CRM 2015), Salesforce.com and SharePoint

Involved in gathering functional requirements and documenting Acceptance Criteria for the requirements.

Worked on defect and enhancement life cycle management using tools like HP Application Lifecycle Management (ALM) and Team Foundation Server (TFS)

Projects:

Client : Ericsson

Project #01: Customer Relationship Management (CRM360)

Project Timelines : 2013 - 2015

Team Size: 8

Role: Functional Tester

Description:

CRM 360 (Customer Relationship Management) gives you a 360 degree view of Complete Sales and Pipeline in Ericsson. The Sales process start with CRM and ends with CRM in Ericsson Sales and Marketing. CRM360 mirrors the Sales Process, Providing support throughout all Sales stages for all the Opportunities and Deals.

CRM360 brings multiple benefits to customers like,

Improved Customer Experience

Helps to reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty

Improves Usability, Efficiency, Flexibility

Responsibilities:

Involved in Requirements Gathering with Business

Maintaining test cases with reference to ITTE Strategy.

Preparing UAT Test Scripts, Weekly Status Report etc

Communicated to the customers independently about requirements, defects and enhancements

Involved in UAT coordination with users.

Involved in Functionality, System, Regression and Ad-hoc testing.

Involved in development of Selenium test cases towards Application Release Readiness Flow

Participated in preparation of Documents as per customer requirements.

Tracking the Defects and the defect log till the closure.

Involved in Review meetings.

Client : Ericsson

Project #2: Partner Relationship Management (PRM)- Using MS CRM

Project Timelines : 2015-2016

Team Size: 5

Role: Functional Tester/ Test Lead/ UAT Co-ordinator

Description:

Partner Relationship Management (PRM) tool is an automated, professional business tool developed to manage partners and scale up the indirect sales business in order to achieve business goals and support the key stakeholders in increasing sales through indirect sales channels, as well as track sales and performance progress.

Roles and Responsibilities:

Involved in Requirements Gathering with Business

Maintaining test cases with reference to ITTE Strategy

Preparing Requirement Documents, Test Plan, SIT Plan, UAT Test Scripts, And Weekly Status Report etc.

Communicated to the customers independently about requirements, defects and enhancements.

Involved in UAT coordination with users.

Involved in Functionality, System, Regression and Ad-hoc testing.

Involved in development of Selenium test cases towards Application Release Readiness Flow

Participated in preparation of Documents as per customer requirements.

Tracking the Defects and the defect log till the closure.

Involved in Review meetings

Logging and tracking issues on JIRA. Attending SCRUM calls and working in agile environment

Education

Jawaharlal Nehru Technological University (2008-2012) - Bachelors, Electrical and Electronics Engineering

Certifications

ISTQB (International Software Testing Qualifications Board) Certified

Technologies

Selenium; Quality Center (QC); HP Application LifeCycle Management (ALM); Microsoft's Team Foundation Server (TFS); HP QuickTest Professional (QTP)

Java

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