Engineer Qa

Fernando Chao

Sr QA and Mobile Engineer

TECHNICAL SKILLS

Black Box, White Box (Novice), UAT, Functional, System Integration, System Verification, Stress, Regression, Alpha, Beta, Full Development Life Cycle, ATDD\Agile\Scrum\Kanban\Waterfall Testing Methodologies, Azure DevOps.

AngularJS, C#.NET, PEARL, VC++.Net, VB.Net, VB6.0, C++, Java (J2SE & J2EE), JavaScript, VBScript, ASP, ASP.NET, XML, HTML, Ruby, Delphi, WinForms, REST, SOAP. Micros Oracle POS Retail Cash Registers, Verifone - MX915 PinPad & e355 Payment APAR Device, Oracle Customer Engagement Cloud Services (ORCE). Strong in both Android and iOS Native Application testing, Xstore, Xoffice, Xcenter, and EFTLink, ScanSnap Document Fujitsu scanners.

PROFESSIONAL EXPERIENCE

Houston Methodist Houston, TX

Mobile QA Lead 2019 - Current

●Supported both Android and iOS native mobile app development using the iOS and Android SDK’s and APIs.

●Main mobile tester on native app platform and worked on bug cycle and improving app performance.

●Research and continuously discovering, evaluating, and assist on implementing new technologies to maximize QA\Dev efficiency.

●Daily collaborating with developers, project managers, and designers in a fast-paced environment with little supervision.

●Able to provide realist estimates and meet timelines every sprint.

●Proving the ability at technical problem-solving; with a professional, open-minded, and team-oriented personality.

●Developed and maintained all of the test cases and repository bases on App specifications, verbal instructions, email, and voice mail.

●Reviewed requirements, specifications, user documentation, help files, and other project documentation to ensure quality of the products and tests to be developed.

●Established standards and procedures for all QA test cases and test execution processes and multiple environments.

Kendra Scott Austin, TX

QA Lead 2018 - 2019

●Supported the configuration, implementation, and roll-out of Oracle POS Hardware solutions and KWI legacy support.

●Main iOS tester on native app platform for the POS and Payment systems.

●Implemented and deployed Oracle solutions to achieve defined business goals.

●Main manual QA tester for iOS mobile, Functional, System, Integration, UAT, and End to End testing.

●Performed BVT (Smoke Test) on weekly builds, experienced in iOS mobile testing using APAR e355 payment device.

●Daily interactions in a team of diverse/multiple stakeholder environments and experience in an enterprise delivery environment.

●Experienced in time management and multitasking to meet time sensitive schedule deadline.

●Understanding of design, configuration and development life-cycle of Micros Xstore POS Retail Payment Systems.

●Performed manipulating of XML and SQL data to execute test cases on a day-to-day testing.

IBM Austin, TX

Sr Accessibility QA Lead 2017 - 2018

●Managed multiple projects with (Dev Leads, All level of Management Teams, QA testers and Accessibility Personnel) from kickoff to production release.

●Coordinated with offshore team members for testing activities, mentor other team members and conduct QA analysis & test reviews; test records, and report CI 162, US 508, WCAG and EN 301 543 compliance.

●Worked with cross-organizationally with Toronto team on the ACS (Accessibility Compliance System) project, both on and offshore to define environment requirements, identify, log QA related issues and participated daily QA Automation reviews written in Travis\Cucumber.

●Primary iOS, Android and Web Test Engineer for the JAN-MAS product from start to final release. Used Xcode, Github and MAC OS platform. Utilized Voice-Over and JAWS for Accessibility testing.

●Main hardware and software tester for the IBM Watson IoT platform project. Experienced with various types of motion, diaper, CO2 and temperature sensors. Utilized and configured with Raspberry Pi, Mongo DB, NodeJS\Meteor for UI framework, Nginx SSL security and Docker for deployment.

●Direct QA mobile, Web and Desktop tester for the Content Clarifier Simplification and the A11y Content Advisor project.

Charles Schwab Austin, TX

QA Lead 2015 - 2017

●Managed multiple projects with 20+ onshore\offshore resources (SME, QA testers, Mobile Apps and Automation) from kickoff to production release.

●Experienced in working with Product Teams, Product Owners and Scrum Masters to compose and manage integrated project plans, testing schedules, metrics and release status updates to all levels of management.

●Work with the QA Manager and Director to research, investigate, implement and train other QA testing resources in Agile Testing Practices, Test Driven Development, Test Automation and managed testing metrics for publication to upper management.

●Performed in voice-over iOS and Android cross device a11y cross platform testing against Web, iOS and Android

●Effective in defining and executing both the project and release level test strategies, test plans and test cases\scripts which span across multiple, internal QA product teams.

●Interfaced with the business analysts and development staffs and team leads to ensure design specifications were met for new applications as well as for enhancements to existing applications.

●Developed test plan, prepare schedules, and prepare reports for upper management.

SmartVault Corp Houston, TX

Sr Web Application QA Engineer 2012 - 2015

●Primary Quality Assurance Web Engineer - SmartVault's Software-as-a-Service (SaaS) products for Web, Desktop, and Mobile applications, including Windows/MAC/iOS/Android platforms in a client-server test environment.

●Solid experience and comfortable with writing and executing test cases with and\or without requirements.

●Performed tests in Cloud Web Services in REST, SOAP and AngularJS.

●Worked in multiple development environments including C#, .NET and WINForms. Back end database in MySQL.

●Work closely with Off-shore team in all phases of development project from beginning to end.

●Interfaced with the development and marketing teams to ensure design specifications were met for new applications as well as for enhancements to existing applications.

●Gained knowledge of practical software development lifecycle with strong exposure to agile, scrum and Kanban methodologies.

Charles Schwab Austin, TX

Sr QA Engineer 2011 - 2012

●Performed Back-End (SQL Server 2008) and Front-End (.NET based) testing strategies for financial applications.

●Reporting and Invoicing testing and procedures (QA team comprised of QA Lead and 2-4 QA Engineers).

●Interfaced with the business analysts and development staffs and team leads to ensure design specifications were met for new applications as well as for enhancements to existing applications.

●Created detailed functional test cases based on business and development use cases.

●Recorded, reproduced, isolated, and accurately reported software defects and deficiencies using Test Track Pro.

●Attended project meetings, provided daily testing status report updates to QA, Development and Business Leads.

●Assisted in other projects in an Agile, Scrum development environment.

●Evaluated and carried out testing using Black Box testing strategies. Performed unit testing, platform testing, component and system stress testing, final acceptance testing, and regression testing.

SmartVault Corp Houston, TX

Sr Web Application QA Engineer 2010 - 2011

●Primary Quality Assurance Web Engineer - SmartVault's Software-as-a-Service (SaaS) products for Web, Desktop, and Mobile applications, including Windows/MAC/iOS/Android platforms in a client-server test environment.

●Solid experience and comfortable with writing and executing test cases with and\or without requirements.

●Performed tests in Cloud Web Services in REST, SOAP and AngularJS.

●Worked in multiple development environments including C#, .NET and WINForms. Back end database in MySQL.

●Work closely with Off-shore team in all phases of development project from beginning to end.

●Interfaced with the development and marketing teams to ensure design specifications were met for new applications as well as for enhancements to existing applications.

●Gained knowledge of practical software development lifecycle with strong exposure to agile, scrum and Kanban methodologies.

Charles Schwab Austin, TX

Sr QA Engineer 2008 - 2009

●Performed Back-End (SQL Server 2008) and Front-End (.NET based) testing strategies for financial applications.

●Reporting and Invoicing testing and procedures (QA team comprised of QA Lead and 2-4 QA Engineers).

●Interfaced with the business analysts and development staffs and team leads to ensure design specifications were met for new applications as well as for enhancements to existing applications.

●Created detailed functional test cases based on business and development use cases.

●Recorded, reproduced, isolated, and accurately reported software defects and deficiencies using Test Track Pro.

●Attended project meetings, provided daily testing status report updates to QA, Development and Business Leads.

●Assisted in other projects in an Agile, Scrum development environment.

●Evaluated and carried out testing using Black Box testing strategies. Performed unit testing, platform testing, component and system stress testing, final acceptance testing, and regression testing.

Brocade Communications Systems Inc. Austin, TX

Sr SQA Engineer 2007 - 2008

●Responsible in performing manual testing of software functionality on all Microsoft Windows, Localization and Red Hat Linux Platforms in compliance with File Management Engine and Storage X product lines (QA team comprised of QA Lead and 2 QA Engineers).

●Wrote test plans, testing procedures, and test case documents.

●Performed Back-End (FME) and Front-End (FMEA Console) Web Based Testing

●Designed, configured, installed and maintained lab software, hardware test equipment in preparation for test cycle.

●Familiar with Networks and Windows Administration experience; Domain, Active Directories, DFS, DNS, WINS, User Permissions and Groups.

●Responsible for functional, regression, performance and acceptance tests.

●Setup, configured all Network and Windows Administration, Domains, Active Directories, DFS, DNS, WINS, User Permissions and Groups.

●Recorded, reported, and log test coverage, defects to accurately depict the status of the system using FogBugz and Bugzilla.

Charles Schwab Richfield, OH

Sr QA Engineer 2006 - 2007

●Performed Back-End (SQL Server 2008) and Front-End (.NET based) testing strategies for financial applications.

●Primary QA tester for Waterfall life cycle of 'Automatic Savings Increase' project – Project Duration 1 year. (QA team comprised of QA Lead and a QA Engineer).

●Recorded, reproduced, isolated, and accurately reported software defects and deficiencies using Test Track Pro.

●Created detailed functional test cases based on business and development use cases.

●Evaluated and carried out testing using Black Box testing strategies. Performed unit testing, platform testing, component and system stress testing, final acceptance testing, and regression testing.

●Supported and executed weekly UAT (User Acceptance Testing).

●Validate manual functionality testing for web financial applications 'Schwabplan' in various browsers such as Internet Explorer and Netscape.

●Responsible for testing clients financial accounts policies and procedures using the Interactive Voice Response (IVR) system in both English and Spanish.

Ernst & Young Cleveland, OH

SQA Engineer 2005 - 2006

●Worked with a large QA team to manually develop and execute test plans and test cases for the testing of internal Ernst &Young 'GamX' Software Audit Applications (QA team comprised of QA Lead and 11 QA Engineers).

●Designed and written both positive and negative test cases to be implemented for automation.

●Creating and maintaining of Test Plans, Test Cases, Test Scripts, and Test Procedures.

●Reported and track defects using Test Track Pro, both web-based and rich-client versions.

●Actively participate in design meetings.

●Reviewed of Project requirements for testability assessment and completeness.

●Assisted the business and system analysts in resolving issues related to the requirements, data and data derivations.

●Tested and evaluated application for defects, functionality, and data validation.

●Performed system Integration, Interface and Regression testing.

●Prepared Test Results and Test Reports.

●Reported to the team leader all findings, recommendations, and defects.

Bindview Corp Houston, TX

Manual SQA Engineer 2000 - 2005

●Primary Manual QA Engineer in performing manual black box testing of software functionality on client-server products all Microsoft Windows platforms (NT4, 2000 Server, 2000 Pro, XP).

●Carried out testing using White Box testing strategies. Validate daily results; partner with Software Development team to investigate and resolve product defects.

●Worked in multiple development environments including C++, Perl, and .xml. Back end database used were MS SQL-Server.

●Performed Installation, Administration, Domain, Active Directory, and User Setup in foreign Operating Systems in Spanish, French, German, and Japanese.

●Created automation test cases for testing software using Segue Silktest.

●Responsible for maintain, setup of lab environments; Network and Windows Administration, Domains, Active Directories, DFS, DNS, WINS, User Permissions and Groups

●Worked with the Technical Support to resolve customer issues.

●Submitted, reproduced, isolated, and track product defects using Clear Quest and Test Director.

EDUCATION

Texas A&M University

Environmental Design

1995

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