Software Assistant, Information Systems Specialist

Huy Nguyen

linkedin.com/in/nguyen**** 817-***-**** ******.*****@*****.***

Education

The University of Texas at Arlington – Arlington, TX Aug 2015 – May 2020 B.S., Information Systems

• Relevant Coursework: Computer Network & Distributed Computing, Database Management Systems, Advance Systems Development, Advanced Web Development, Information Systems Analysis and Design, Advance Applications Development

Experience

The University of Texas at Arlington, College of Business – Arlington, Texas Feb 2019 – May 2020 Student Assistant, Office of Information and Instructional Resources

• Perform daily maintenance of computer hardware and software systems, includes troubleshooting/triage of issues

• Mentor and guide new students and users to operate applications

• Provide technical support for clients to solve complex technical issues

• Leverage knowledge in computer hardware and computer software iCom – Irving, Texas July 2017 – Jan 2018

Technician

• Performed installations of hardware, software, computer, router, and network

• Trained users with new hardware and software

• Mediated between users and manufacturer to ensure customer satisfaction

• Leveraged knowledge in communication skills, computer hardware, and computer software Leadership

Volunteer, Vietnamese Martyrs Catholic Church – Arlington, TX Aug 2013 – Current

• Guide and assist children in completion of all assigned projects and lessons

• Coordinate multiple programs and events for children

• Act as an aid and substitute for teachers

eSports Club, Arlington, Texas Aug 2015 – May 2017

• Organized weekly competitive team’s schedules

• Overseen tournament trial and worked with staff in decision making members of each eSports team

• Prepared proper equipment for meetings

Project Management

• Tutored classmates in design, analysis, debugging projects and assignments in Java and Python

• Installed/updated software and managed 4 computer labs

• Assigned roles, delegated task among teammates, and lead project presentation for class project Skills

• Software (Proficient): Java, JavaScript

• Software (Familiar): Python, SQL Plus, HTML5, SDLC, Agile Methodology, Object-Oriented Design

• Tools: Android Studio, Eclipse, Tableau, Microsoft Suites

• Troubleshoot/debug issues

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