ODEY MARYSUSAN
RETAIL SALES REPRESENTATIVE
Mobile: +971*********
Email : *************@*****.***
Dynamic and service oriented professional with a solid career foundation in Sales. Demonstrated strong competencies and team playing with significant contribution in fostering client relations and delivering high service standards that greatly contributed to continued business growth. Also possesses competencies in handling sales, marketing, merchandising, with proven ability to carry out multiple tasks simultaneously, set priorities and perform efficiently under pressure. Aspiring to contribute and work actively within to a reputed enterprise where knowledge and experience will have a valuable impact.
RETAIL SALES REPRESENTATIVE WITH FXQ SYNERGY GLOBAL.
Oct 2017 to Nov 2019
SALES REPRESENTATIVE WITH PARK “N” SHOP
Jan 2017 to Sep 2017
Strategic Skills
Positive, possibility - oriented mindset, confidence and adaptability.
Results driven with a sound analytical mind.
Methodical and scientific approach to solving problems and achieving results.
Conversant with Computer technologies and applications including Microsoft Office Suite.
Great teamwork and inter-personal skills.
Can work under pressure, independently or in a group (as the case may be).
Meticulousness, time consciousness and emotional maturity.
RETAIL SALES REPRESENTATIVE WITH FXQ SYNERGY GLOBAL.
Oct 2017 t0 Nov 2019
Ensures and provides quality service to both internal and external customers
Ensure store target is achieved via upselling and cross selling
Ensure customers leave the store with more than one item
Educating customers about company products and services
Taking and answering queries of customers.
Solving complains on matters of bills and products and services.
Maintain record of existing customers to update on company products and services.
Receiving payments for all transactions – bill payments, sales of mobile products and services.
SALES REPRESENTATIVE WITH PARK “N” SHOP
Jan 2017 to Sep 2017
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Cross-sell products
Coordinate with the Retail Sales Representatives team to provide excellent customer service
(especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
2004 First School Leaving Certificate
2010 West African Examination Council Certificate
2012 to 2016 B.Sc. Biochemistry (Cross River University of Technology, Calabar)
Nationality: Nigerian Date of Birth: 29/12/1991 Marital Status: Single
Profile Summary
STRENGTHS
Superb client relation
Sales skills
Upselling and Cross-selling skills
Communication skills
Tact to deal with multicultural client
Handle pressure with ease & efficiency
Performance Driven Team player
Drive to achieve Targets & customer’s Satisfaction
Career Snapshot
Core Competencies
Proven Job Role
Professional Development
Personal Details