YOLANDA D COYLE
**** ****** **** #**** ********, TX 77586 832-***-**** [MOBILE]
EMAIL: ************@*****.***
OBJECTIVE
Dedicated with over twenty years experience, seeks a challenging position within a progressive organization that can utilize skills in leadership, decision-making, time management, team building, and process improvement to contribute to a career in Customer Service. PROFESSIONAL EXPERIENCE
Campaign Director
Market Doctors Direct Dickinson, Texas
2013 – Current
x Daily communication with all clients with current campaigns. x Daily follow up with all vendors and USPS.
x Submitting all ads for compliance approval with all makes of vehicles. x Train new associates on mailers and procedures to run a campaign. x Running targeted list for clients to send mailers. x Maintain current customers while gaining new.
Clear Creek ISD
ISS Aide League City, Texas
2010 - 2011
x Assist the teachers in preparing instructional materials and classroom displays x Work with individual students or small groups to complete exercises assigned by the teachers.
x Reinforce appropriate behavior and classroom discipline. Assistant Banking Center Manager
Bank of America Houston, Texas
1996 - 2010
x Improving the growth business by Deeping the customer relationships. x Acted as a champion for the customers and created a customer focus group. x Provide guidance to associates to prepare them for new challenging situations. x Building high performing teams by selecting the right team members. x Coach and develop associates, give constructive feedback, move quickly to address mediocre/poor performers.
Education
Furr High School
Attended Houston Community College (Business Course)