Service Customer

Nikhil Gaurav Singh

West Sagarpur, New Delhi **0046

Phone: 893*******

E-Mail: *************@*****.***

Professional Summary

Diligent Customer Support Supervisor manages phone, online and consultative communications with customers. Identifies Type opportunities and builds strong relationships with current and prospective customers to achieve Result. Strives to exceed customer support and service expectations by resolving issues quickly.

Work History

May 2017 to Current

Lite Bite Food Pvt Ltd Sonipat, Haryana

Customer Service Executive

Compiled customer feedback and recommended service delivery improvements to management.

Delivered exceptional training and hands-on motivation to team members to enhance service delivery approaches and boost customer satisfaction.

Skills

Issue escalation

Issue resolution

Inventory assistance

Warehousing functions

Complaint resolution

Money handling abilities

Data Entry

Service standard compliance

Education

June 2018 Dr. Ram Manohar Lohia Avadh University Pratapgarh, Uttar Pradesh

Bachelor of Commerce Accounting

June 2012 Govt Inter College Pratapgarh, Uttar Pradesh

10th Pass Science Education

June 2015 Madhopatti Inter College Pratapgarh, Uttar Pradesh

12th Science

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