Mohammed Al-Monzir Mohammed
Electrical engineer
Personable, friendly and solution-oriented providing service and support. Customer-focused team player offering expertise in conflict mediation, able to work effectively and productively with diverse customers and individuals. Dedicated to customer loyalty and satisfaction. *.********@*****.*** 054******* Business bay, Dubai, United Arab Emirates EDUCATION
11/2013 – 12/2018
Bachelor of science
University of Khartoum
Khartoum, Sudan
Electrical and electronics
(Control engineering)
07/2019 – 08/2019
Training in PLC and SCADA
Exemplar training centre
Khartoum, Sudan
PLC and SCADA
12/2017 – 12/2017
Aerospace training
International Islamic university of Malaysia
Kuala Lumpur, Malaysia
Aerospace
WORK EXPERIENCE
04/2017 – 08/2017
Control engineer
National Control Centre
Khartoum, Sudan
monitored all electricity production and distribution around the national network, issued maintenance and technical supervision to areas which indicate disruptions and outages 09/2019 – 12/2019
Contact centre agent
RAYA
Dubai, UAE
greeted customers to answer general enquiries, facilitate services, determine service needed, solve technical problems and issue technical visits and accurately input orders into systems
SKILLS
Great communication skills Leadership
teamworker ability to work under pressure
Quick learner Problem solving skills
critical thinking patient and resilient
LANGUAGES
English
Full Professional Proficiency
Arabic
Native or Bilingual Proficiency
Courses
Courses
Courses
Achievements/Tasks
Achievements/Tasks