KATHRYNN ANNE C. GUMAYAN
Receptionist cum Administrative Assistant/Coordinator; Secretary cum Personal Assistant; Clerical / Office Functions; Reservation/Ticketing Agent; Merchandiser
• With over 6 years 8 months of accumulated experience of Administrative support; Recruitment,
• Filing System; Online Reservation and Ticketing.
• Skilled in Recruitment, coordinating, negotiating, liaising with suppliers, consulting, data management, research, meeting, and customer service/reception. Time Management.
• Computer Proficiency (Microsoft Office Suite).
OBJECTIVE:
Receptionist; Admin Support;
Customer Service; Clerical / Office
Functions; Personal Assistant
Contact:
Dubai, UAE
**********@*****.***
************@***.***
Core Competencies:
• Ability to Multitask
• Customer Oriented
• Optimistic
• Highly Adaptable
• Persistent
• Trainable
• Effective Communicator
• Dynamic
• Analytical
• Resourceful
• Trustworthy & Ethical
• Hardworking
• Innovative
• Creative & Artistic
• Punctual
To be able enhance, practice and share my knowledge and be part of your growing company that offer self-development and career opportunities that would continuously challenge me to strive for excellence and contribute to its success. WORK EXPERIENCE:
China National Chemical Engineering February 2018 – January 2020 Receptionist cum Administrative Assistant Dubai, United Arab Emirates
• Recording daily bills & expenses; Meet and greet people who walk into the office and help get them connected to the right person. Handle telephone calls, screen, direct calls, and mails. Filling all documents. Preparing meeting rooms, trainings and scheduling appointments. Updating the records and files. Assisting colleagues in administrative tasks. Provide excellent customer service. Prepared Offer letters and payroll authorization form for the newly hired. Completed assigned reporting functions involving attendance statistics, termination, hire and transfer data, and other information assigned. Nanjgel Solutions March 2017 – February 2018
Receptionist cum Administrativ Coordinator Dubai, United Arab Emirates
• Answer all incoming calls and redirect them or keep messages; Check, sort forwarded emails; Keep updated records and files; Monitor office expenses and cost; Collects, enters and maintains information to maintain departmental database and records; Handling incoming and outgoing shipment. Al Kaabi Dates Factory March 2015 – March 2017
Secretary cum Personal Assistant Al Ain, United Arab Emirates
• To perform clerical tasks like arrangement of the files, book air tickets, fax, photocopying, email. Answering phone calls inquiries, follow up courier deliveries. Maintain executive schedules, organize and attend meetings, make travel arrangements and record minutes. To convey my employer to places as instructed. Analyze data to determine answers to questions from customers or member of the public.
Philippine Airlines March 2009 – April 2010
Reservation / Ticketing Agent Philippines
• Quoted air ticket fares as asked by customer and booked tickets, faxing, photocopying, emails. Arranged and confirmed tickets for one-side, return and connecting flight journey for passengers. Informed customers about the delay in flight, issuing ticket. Checking the availability of the flight asked by customers. Booked reservation and processed payments. Arranged hotel reservation for guest employees and employers. Monde Nissin March 2007 – April 2008
Merchandiser Philippines
• Accurate logged all daily shipping and receiving order; organized store by returning all merchandise to its proper place and keeping floors clean. Stocked and rotated product regularly; recommended selected and helped locate merchandise based on customer needs and desires. Communicate all merchandise based on customer needs or issues to appropriate manager. Completed monthly inventory counts. Manila Hotel January 2005 – January 2006
Cocktail Attendant Philippines
• Greet customers as they arrive at bars and lounges; provides customers with information on the day’s specials in food and beverages. Suggest cocktails to customers and write down order information. Repeat order to ensure accuracy of order. Respond to requests for beverage information and practice up selling activities. Provide cashiers with billing information and take payment in exchange of service rendered. Ensure proper bar set up and break down each day. Clean and reset work area.
EDUCATION:
Bachelor of Science in Tourism Graduated 2007
Centro Escolar University, Philippines
PERSONAL DETAIL:
• Visa Status : Visit Visa with expiry date on December 2020
• Driving License No. (UAE) : 1018011
• Nationality : Philippines
• Languages Known : English, Tagalog & Arabic
• Marital Status : Married