CURRICULUM VITAE
NAME: ITA ACHA FONJIA
SEX : FEMALE
DATE OF BIRTH: 12/October/1991
VIISA STATUS : OWN RESIDENT VISA
NATIONALITY: CAMEROONIAN
CONTACT NUMBER: 052*******
EMAIL: ***********@*****.***
SALES PROMOTER/MERCHANDISER
A reliable, trustworthy and conscientious sales promoter who is able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. With infectious enthusiasm and an inspirational style, I have used my extensive experience of the retail industry to develop superb organizational, problem solving and sales skills. I am an exceptional person who can explore new territories and push existing limits in the search for sales. I am currently looking for a suitable sales opportunity with a company that will not only challenge me professionally but also allow me to develop my knowledge & potential further.
PROFESSIONAL COMPETENCIES
Hands-on experience in Retail and sales
Strong ability to work schedules based on the needs of our customers
Exceptional ability to persuade and close sales
Excellent ability to work with others in a team environment Strong ability to handle a variety of situations encountered during sales process
Excellent sales techniques, presentation skills and closing techniques
PROFESSIONAL EXPERIENCE
Company: QUALITY GULF CO LLC.( DUBAI)
Location : UNITED ARAB EMIRATES.
Position : PROMOTER/MERCHANDISER FOR LAPTOPS, MOBILE PHONES AND TABLETS.
DURATION: OCTOBER 2017 – OCTOBER 2019. IN LULU KHALIDIYAH ABU DHABI, CARREFOUR MARINA MALL ABU DHABI AND CARREFOUR DALMA MALL MUSAFA ABU DHABI.
DUTIES AND RESPONSIBILITIES
A retail sales promoter is responsible for assisting customers with purchases. Their main purpose is to sell the goods and services offered at the retail location for which they are working.
Assist the customer, arrange the goods (items) in proper way, give the customer satisfaction, inventory everyday.
Work with customers with the most cheerful and pleasant dispositio
Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product
Communicate and assist customers in any way possible and as the customers may require
Deal with customer’s complaints professionally and with restraint
Close as many deals and transactions as possible
Process or help process payments made by the customer – whether by in cash or credit card
Bag products for the customers (if there’s no other assigned to that)
Report sales accurately.
KEY SKILLS
Closed sales to achieve sales plan objectives.
Established and maintained an active proposal backlog.
Provided technical support to customers related to the use of the products.
Provided post-sales support to customers who needed help with their products.
Determined customer needs, recommended solutions and add value on sales floor.
Represented the brand in the utmost professionalism.
Assisted with store and event site maintenance and upkeep to assure optimal appearance.
COMPANY: GRAVITY REAL ESTATE ABU DHABI
POSITION: REAL ESTATE REGISTRATION CLERK
PLACE: ABU DHABI MARCH 2016 - JUNE 2017
• Respond to open inquiries
• Assist in the preparation of meetings, conferences and conference calls
• Make arrangements for committee meetings
• Maintain sufficient inventory of office supplies
• Provide general administration services to make sure efficiency and effectiveness
• Receive, direct and relay telephonic and fax messages
• Direct the personnel and the general public to the suitable staff member
• Monitor the utilization of supplies and equipment
• Organize the repair and maintenance of office equipment
• Pick up and carry the mail
• Open and date stamp all kinds of correspondence
• Maintain the universal filing system and file all correspondence
• Provide word-processing and clerical support
• Develop and maintain a precise filing management system
COMPANY: PLAZA HYPER MARKET BUEA
POSITION: SALES STAFF
PLACE: CAMEROON JANUARY 2013
●Implementing and ensuring a smooth roll out of new customer contracts.
Achieving sales targets
Responding to incoming email and phone enquiries.
Gathering market and customer information.
Representing company at trade exhibitions, events and demonstrations.
Advising on forthcoming services developments and discussing special promotions.
Reviewing sales performance, aiming to meet or exceed targets.
Making accurate, rapid cost calculations and providing customers with quotations.
Feeding future buying trends back to employers.
EDUCATION
2009 – 2010 : GCE ORDINARY LEVEL CERTIFICATES
2011 SS– 2012 : GCE ADVANCY LEVEL CERTIFICATES
LANGUAGE SKILLS
English : Very Good (Spoken and Written).
French : Fair
REFERENCES
REFERENCES – Available on request
DECLARATION
I hereby declare that every information in my resume is true to the best of my knowledge and prove can be given if needed.