Assistant Manager

Yondell W. Dillon

Jonesboro, AR ***** 985-***-**** *************@*****.***

Objective

Seeking an entry-level position in the field of computer information systems and business technology with a focus on equipment maintenance and monitoring and database management.

Education

Grambling State University May 2019

B.S. in Computer Information Systems, Current Concentration GPA – 3.45; Courses included Internet Programming, Project Management, Data Communications and Networks, Systems Analysis for Business and Data Analytics

Certifications

Microsoft Certified Professional Mt. Hermon High School, Mt. Hermon, LA

●Microsoft Word March 2014

●Microsoft PowerPoint March 2014

Technical Skills

●Proficiency in Microsoft Word, Excel and PowerPoint

●Fluency in C++, Java, Java Script, Visual Basic, Visual Basic C++, Data Entry and SQL

●Typing speed of 80+ words per minute

●Knowledge of Medical Terminology

Relevant Work Experience

Jonesboro Human Development Center,

Residential Care Assistant, Jonesboro, Arkansas June 2019-Present

Provides and instructs residents in living skills, such as personal hygiene, housekeeping procedures, financial management, and individual counseling. Assists case manager in writing individualized plans for residents, planning, monitoring, and developing progress reports. Observes residents to monitor activities and behavior, counsels residents to reinforce positive behaviors, and promotes social interaction. Maintains and compiles daily evaluations of behavioral reports by noting residents' actions, medical problems, and disciplinary and rules violations

Computer Lab Monitor, Grambling State University Aug. 2018-April 2019

Perform basic help desk tasks for students who used lab computers and printers. Assume responsibilities for lab supplies, printer maintenance, the facility’s appearance, and patrons’ adherence to university technology rules.

Library Assistant, Grambling State University Aug. 2015-May 2016

Compile records, sort and shelve books, and issue and receive library materials. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title using a computer database. Electronically register patrons to permit them to borrow books, periodicals, and other library materials.

Honors and Awards

Grambling State University

●President’s List (3.5+ GPA): Fall 2017, Summer 2018

●Honor Roll (3.0 GPA): Fall 2018, Spring 2018

Leadership

Grambling State University Baptist Collegiate Ministry

●President, Aug. 2018-May 2019

●Secretary, Aug. 2015-May 2018

Favrot Student Union Hospitality Board Member Sept. 2014- May 2015

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