TOCHUKWU COLLINS UMEH
Al Muteena Street, Dubai, U.A.E.
+971********* ********@*****.***
SALES MARKETING
Career Summary
An extremely organized individual seeking the position where I can fully utilize my skills and strive to work and to uphold company's policies and to apply my knowledge with regards to my chosen career. Motivated team player, communication and interpersonal skills willing to contribute in customer service. To be resourceful, innovative and working alongside other employees towards the actualization of the organizational goals.
Work Experience
Sales Representative 2018-2020
Hotel royal damgrete, Nigeria
Duties
Developing strong relationships with key accounts to maintain a high level of service and client loyalty.
Providing customers with an expected budget, payment agreements, and delivery estimates.
Selling company goods, products, and services in order to increase profit.
Achievements
Exceeded agreed upon sales targets and outcomes by 20% on a regular basis.
Expedited the resolution of customer problems and complaints to maximize satisfaction.
Scored 95% in customer satisfaction survey.
Sales Associate 2016-2018
F.V.C Trading Store, Nigeria
Duties
Keeping up-to-date on current market changes and trends.
Working as part of a team within an organization in charge of importing/exporting products and goods in and out of a country.
Monitoring and overseeing the activity of fellow sellers.
Achievements
Expended the start up clients base.
Continuously improve through feedback.
Education
ABIA STATE UNIVERSITY. NIGERIA
*Bachelor of Science in MARKETING 2016
BASIC COMPREHENSIVE SECONDARY SCHOOL
*West African Senior School Certificate 2010
Key skills and Competence
Exceptional communication and interpersonal skills.
Customer focus, attention to details, cultural awareness.
Being resourceful, energetic, driven, structured, and displaying a strong desire to take initiative.
Strong organizational, operational, and planning skills in a customer service and sales focused environment.
Multitasking; being able to work in a dynamic, fast-paced environment.
Being persuasive enough to be able to convince future clients.
Analytical, problem-solving, and decision-making skills.
Commercial awareness, upselling and patience
Personal Attributes:
Dedicated to duty and a fast learner Creative Insightful Innovative Organized Assertive
Adaptable Communicator Problem Solver Proactive Self-motivated Team worker Multi-tasking
Strength
Excellent written and communication skills
Good interpersonal skills
Ability to convince customers to buy our products
Patient to understand customer query and answer in a professional way to their satisfaction
Ability to apply good strategies to increase productivity.
Ability to use technology to organize, automate and marketing services.
Bio-Data
Date of Birth : 18 November 1992
Nationality : Nigerian
Sex : MALE
Marital Status : Single
Visa Status : VISIT Visa