HR Professional with 12 years experience

PRATIBBA GULERIA

Mobile: +971-********* Email-id: ***************@*****.**

Profile Summary

Seasoned Professional with 12 years+ experience in HR spectrum including Talent Acquisition & Management, Business Partnering, HR Operations, Employee Relations & Engagement & Training to build Process and People capability.

Broad multifarious industry experience includes BFSI sector with Leading Banks, HR Outsourcing firm and a NBFC Start-up.

Core Competencies

Talent Acquisition Workforce Planning Business Partnering Stakeholder Management Induction & Onboarding Employee Engagement Employer Branding Campus Strategy & Hiring Learning & Development

Educational Qualification & Certifications

MBA (HR), Manav Bharti University PG Diploma in Sales and Communication, NIS Bachelor’s in Science, Delhi University Certified Strategic HRBP Currently pursuing SHRM-SCP

Career Progression

Can join immediately

Relocated to Dubai since Spouse is based out in Dubai for past 2 years. Senior HR Manager, Clix Capital Services (P) Ltd. (Formerly Known as Ge Capital Pvt. Ltd.) September 2017 onwards, India (Joined as a founding member) Clix Capital launched with the acquisition of commercial lending and leasing business of GE Capital in India with the backing of AION capital partners.

• Responsible for hiring for Leadership & Lateral roles across business including Home Finance, Healthcare and Equipment Finance, Technology, Analytics, Marketing, Operations, Finance, Taxation, etc.

• Designed Hiring Strategies, Dashboards, Organizational Structure, R&R Program, New Hire Orientation etc. in close coordination with HR Head & CEO.

• Partnered with Business Leaders for Workforce Planning & Budgeting and thereafter planning the Hiring Strategy for Ramp ups/Transitions /Backfills to ensure Timely Delivery of Quality Resources.

• Empaneled ATS platform to manage Pre-Screening/Filtration of resumes through Artificial Intelligence to increase process efficiency

• Introduced various Low-Cost Channels for hiring to ensure a healthy Source Mix and cost savings

• Introduced Internal Mobility and Employee Referral program for efficient workforce management

• Conceptualized and executed the Campus and Internship program for infusing freshers in the workforce.

• Identify, Design and develop learning interventions that support performance objectives of the organization and incorporate these into the training curriculum.

• Partner with external partners to provide support for Clix's learning strategy

• Manages the development of high potential talent by creating development plans which include a focus on developing abilities focused on a target role

• Involved in Performance Management by facilitating Performance Assessment Reviews, Potential Assessment and Succession Planning in harmonization with business leaders.

• Managed Employee Engagement & Retention by driving multifaceted Initiatives to propagate the Employee Value Preposition, One-O-Ones, Skip Level discussions, Exit discussions etc.

• Responsible for Source Mix, TAT adherence, Stakeholder Management & People Management Accomplishments

• Awarded CEO Award within 6 months of Joining and got appreciated multiple times from promoters and the stakeholders

• Reduced Consultant cost by 40% by increasing In-house capability and exploring innovative sourcing channels

• Enhanced Gender Diversity percentage from 9% to 22% through focused hiring initiatives

• Empaneled ‘Param AI’ and ‘Talocity’ as new age AI tools to digitize recruitment process Senior HR Consultant, Burger King Corporation, Delhi June 2017 – September 2017 Burger King Corporation is the second largest fast-food chain in the United States, trailing only McDonalds. The company franchises more than 10,400 restaurants and owns about 1,000 for a chain wide total exceeding 11,455 with locations in all 50 states and 56 countries.

• Responsible for end-to-end Recruitments for North Region at Burger King Stores and at corporate level.

• Successfully completed Pilot Hiring and launch of 12 BK stores. Founder Director, CTechies Software Solutions (P) Ltd, Delhi August 2013 – May 2017 CTechies Group is a Premier Executive Search firm catering to Junior, Middle & Senior Management talent needs and providing complete HR Consulting Solutions for Clients. HR Projects: Talent Acquisition - IT & Non-IT Exit Management Employee Verification & Background Check Client Interaction & Management

Clientele: Ernst & Young, Macquarie Global Services, Exide Life Insurance, iQuanti, NRM International, ISS World, Wipro BPS, Vidisha Enterprise, VJC Technologies and more. Senior Manager HR, Careercruise HR (P) Ltd, Delhi January 2011 – April 2013 Careercruise is a HR Outsourcing organization specializing in managing HR processes, both employee facing and backend transaction management to provide integrated process-outsourcing solutions. HR Projects: Talent Acquisition - IT & Non-IT HR Generalist & Operations Performance Management Rewards and Recognition Employee Engagement Exit Management Employee Verification & Background Check Client Interaction & Management

Clientele: ICICI Prudential, PepsiCo, Macquarie Global Services, Kotak Life Insurance, INOX, Idex, Sanofi India

• Recruited to help design, migrate and manage processes, guiding the startup and management of a full spectrum of HR operations, HR Generalist Function, HR systems and programs.

• Conduct learning needs analysis across client and their teams to ascertain ongoing training needs and develop training plans accordingly.

• Slashed Vendor Invoice costs 20% by increasing In-house Recruitments.

• Got promotion in first year of joining for Outstanding Performance (Rated 1).

• Appreciation mails from Clients for managing and successfully Delivering HR Projects. HR Business Partner, Standard Chartered Bank, Delhi November 2007 – January 2011 Standard Chartered Bank is India’s largest international bank with 100 branches in 43 cities, and we have been operating here since 1858. Key client’s segments include Corporate & Institutional Banking, Commercial & Private Banking as well as Retail Banking.

• Partnered with Business Leaders for Workforce Planning & Budgeting and thereafter Planning the Hiring Strategy to ensure Timely Delivery of Quality Resources

• Cultivated Strong Relationships with Executive Leadership, HMs and Key Stakeholders that strengthened the Organization’s Capability in Attracting, Assessing, Selecting & On-boarding best in class talent

• Evaluate existing learning strategy and initiatives in support of continued improvement and adaption to changing learning needs in the organization

• Develop training calendar and implement recurring training programs. Manage end to end coordination with vendor for training venue, prepare training materials, reschedule and reconcile attendance for classes.

• Seek feedback from participants and their managers for effectiveness of learning and development programs

• Successfully handled Resource Deployment from Prime Financial to SCFL and Standard Chartered Bank.

• Completed 100% seamless transition of employees from SCFL to the rolls of Standard Chartered Bank.

• Won R&R Award for exceptional performance and multiple appreciation emails for leading and completing various HR initiatives and Projects.

Senior Officer HR, ICICI Bank Ltd, Delhi September 2004 – November 2007 ICICI Bank is a leading private sector bank in India. ICICI Bank currently has a network of 4,882 branches and 15,101 ATMs across India.

• Managed HR processes like Referrals, Internal Mobility, Vendor Management, Onboarding and Induction, Recruitments and HR Operations.

• Develop, monitor and implement training calendar and curriculum to enhance employee skills and competencies, based on Banks learning strategy.

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