BRENDA MARAH

***** ******** ** **.***** Phone: 586-***-**** addo2v@r.postjobfree.com

FIELD TECHNICIAN

Experienced and dynamic field technician seeks a new position as a field or biomedical technician, utilizing

strong customer service skills and expertise in medical technologies.

Expert in analyzing data, resolving problems on site, and providing superb customer service to customers,

clients, and vendors.

Strong customer service skills include positive communication and collaboration experience, in addition to

the unique ability to interpret the goals of the interaction with a client, helping to create a strong relationship.

Excellent leadership, communication and interpersonal skills help to build rapport with customers and co

workers in order to succeed in high pressure, challenging, and deadline driven environments .

I have a variety of field technician experiences, including biomedical technologies, banking technologies,

gaming technologies, etc.

AREAS OF EXPERTISE

Customer Service Troubleshooting Product Inspections

Client Relationships Staff Training Medical Device Testing

Infusion Pumps Video Game Technologies Upgrades & Repairs

On Site Technician Software Upgrades Service & Biomedical Tech

PROFESSIONAL EXPERIENCE

Hospira, Chicago, IL Present

Field Service Biomedical Engineer

Field upgrades on the plum A+/A+3 infusion pumps, replaced the piezo transducers alarm, and repairs on

the mechanism and calibrations. Also preventative maintenance inspection and verification tests. Traveled out

of state to customer sites .

PRIVATE HOME CARE, 2009 to 2011

Job duties include food preparation, personal care, transportation to medical appointments, dispensing of

medications, and repairs to household medical equipment (as needed).

ARDUS MEDICAL, Livonia, MI, 2008 – 2009 (Laid Off)

Biomedical Technician11

Performed troubleshooting, repairs, inspections, and major overhauls, in addition to testing medical equipment

(infusion pumps) in warehouse.

HENRY FORD HEALTH SYSTEM, Detroit, MI, 2008 (Contract Position)

Biomedical Technician11

Maintained all repairs, inspections, testing, and invoices for ordering parts for Baxter colleague pumps.

Experienced in dealing with incoming pumps from outside vendors. Instructed interns on handling Baxter

Colleague infusion pumps.

BAXTER HEALTH CARE, Chicago, IL, 2006 – 2008 (Contract Position)

Field Service Biomedical Technician Traveled from state to state to customer sites performing upgrades, major

repairs, inspections, and final testing on Baxter medical devices, following FDA procedures. Duties also

included upgrades to software, glass prisms, and Main PCB boards.

DREAM MACHINE INDUSTRIES, Sterling Heights, MI, 2002 – 2006

Service Technician

Repaired and provided video game maintenance: wiring, sensors, springs, soldering, and PC board.

PROFESSIONAL EXPERIENCE, CONTINUED

MOTOR CITY CASINO, Detroit, MI, 2001 2002

Slot Technician/Level 2

Repaired slot machines and defective equipment on casino floor. Reset and programmed slot machines,

rebuilt/repaired coin hoppers, monitors, and PC boards. Repaired broken down machines and performed

preventive maintenance/testing as bench technician.

MOSLER INDUSTRIES, Bloomfield Hills, MI, 1999 2001

Field Service Technician

Installed surveillance cameras, security equipment, automated teller equipment, and CCTV video cameras.

Repaired and overhauled drive thru banking and inside teller units. Serviced cash dispensers, safes, vault

doors, and various locks.

U.S. COIN, Detroit, MI, 1994 1999

Field Service Technician

Repaired and performed maintenance on copy and fax machines.

SAVIN CORPORATION, Rochester Hills, MI, 1991 1994

Field Service Technician

Performed on site repairs and preventative maintenance on copy and fax machines for various local companies.

ALLEN BLAINE, Troy, MI, 1988 1991

Field Service/In house Technician

Prepared copy machines and trained staff with operation of equipment on new equipment for sales. Performed

on site repairs on copy and fax machines for various local companies.

GENERAL SAFETY, Eastpointe, MI, 1986 1988

Shipping and Receiving Personnel

Responsible for quality control and final inspection of shipments, and assembled safety belts.

EDUCATION & TRAINING

Associate’s Degree in Science Electronic Engineering Technology, George Brown College, In Progress

Technical Training Course Baxter Colleague Volumetric Infusion Pumps

ITT Technical Institute, Major: Electronics

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