ZUNUS SAIT

Ar Riyad, Saudi Arabia

Mobile: KSA: +966 -596564676, India: +91-897******* E-Mail: addnna@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/zunus-sait-335b1016/ Skype Id: zunus.sait

Operations Management Food & Beverages Management Project Management Budget Control Re-Engineering & Renovation Plans Contract Logistics Key Account Management Commercial Operations Business Development Market Research & Analysis Competitor Analysis Customer Relationship Management Quality Assurance

SUMMARY

Meticulous and performance-driven professional with more than 28 years of extensive experience in International Hospitality Industry; with demonstrated history in Operations Management, Food & Beverages Management, Personnel/Performance Management, Administrative/Commercial policies and Client Services

Demonstrated experience in Cost Control Management, Front Office, House Keeping, Engineering, Prevention Control, Human Resources, Accounts/General, Purchase and Store Management

An accomplished leader with well-rounded Project Management knowledge in Re – Engineering (Hotels & Chain of Restaurants) from negotiating contracts to Rescue Management (NOL to NOP & GDP) and Crisis Handling

Expertise in managing all phases of Food and Beverage operations through designing unique menus, handling customer complaints, creating hotel / restaurant policies, and complying with food and safety regulations

Profound experience in developing new avenues/outlets in Food Industry and administering operations viz. financial planning, supervising employees, maintaining sanitation standards and monitoring safety

Successful in implementation of commercial & administrative policies for Hotels, Resorts & Multi Chain of Restaurants by acting as a Multi National Head of Operations

Spearheaded in opening 7 concept restaurants & large banquets in Colombo, Sri Lanka, outperformed in the corporate set up of Oriental Cuisines Pvt. Ltd, Café Fresco's, Saldwich

Efficacious in launching several major events like IT.com, Air Deccan at The Chancery Hotel and submitted renovation plans for Grand Continental Flamingo Hotel, Pre-Opening of Guest line Days Inn Hotel, Ivory Towers Hotel, Holiday Inn Hotel, India and Radisson Hotel Makkah in Saudi Arabia

Strong acumen in driving Business performance, Profit monitoring & building Internal Controls

Proficient in Microsoft Office -2013/2017, Opera, Infrasys, Delphi, Sun, Micro’s, Fenix, IDS, Prism, Fox Pro

Great familiarity with LAN and WAN Operating System and excellent at trouble shooting, Internet Browsing, etc.

TECHNICAL CERTIFICATIONS

Qudorat Practitioner Course- Environmental Health Safety Management System-Abu Dhabi Tourism Authority, UAE

EHSMS – Completed Environmental Health Safety Management System and Implementation Training From Abu Dhabi Tourism Authority, Abu Dhabi, UAE

Qualified in ‘HACCP Audit’, ‘HACCP Implementation’, ‘HACCP Awareness’ from AMAN, Abu Dhabi, UAE

Pursued Essential Food Safety Training from Abu Dhabi, UAE

Completed Basic First Aid Training from Aspire, Abu Dhabi, UAE

Completed HACAAP Training & Duty Manager Course from IGH, Holiday Inn, Pune, India

EDUCATION

Bachelor in Business Administration, India – 2014

Diploma in Hotel Management, India – 1992

Craftsmen Ship Course in Food and Beverage – IHM (Institute of Hotel Management), India - 1991

WORK EXPERIENCE

@ Let's Pizza and Leaves, Riyadh, Saudi Arabia Sep 2019- Till Date

General Manager

Key Deliverables

Key role involvement in setting corporate structure, central kitchen for both companies and outlets

Planning to facilitate for opening 50 Pizza outlets and open 300 outlets for Leaves by 2022

@ Park Inn by Radisson, Makkah, Saudi Arabia Oct 2018 – Apr 2019

Food & Beverage Manager

Key Deliverables

Key role involvement in monitoring entire Food and Beverage Operations includes Lobby Lounge, In Room Dining, 4 Banquets halls with a large out door catering set-up by serving International/Arabic Food

Played a pivotal role in taking care of entire Food and Beverage Operations

@ Saldwich, Saudi Arabia Jun 2017 – Oct 2018

Operations Manager

Key Deliverables

Efficiently involved in managing Corporate Operations, day to day Operations, projects (right from identifying locations through setting up, launch and operations)

Acting as a key liaison/spokesperson for the company and opened 14 outlets through working on 6 new assignments

@ Grand Continental Flamingo Hotel, UAE Feb 2014 – Sep 2016

Food and Beverage Manager cum Executive Chef

Key Deliverables

Managed entire Food Operations (Kitchen, Service & Hygiene) and worked on further renovation Projects of complete Food and Beverage outlets

Designed menus for All Day Dine In, Italian Specialty Restaurant, Indian Restaurant, Lobby Lounge, In Room Dining, Ball Room, and for out door catering

@ Prime Consultant Asia – (Self Business) Mar 2012 – Jan 2014

Freelance Consultant

Key Deliverables

Involved in setting up corporate structure at Colombo, Sri Lanka

Key Achievement :

Accomplished in setting up of 200 covers of Restaurant serving Western, Italian, French, Mexican, Oriental, Mediterranean, Indian with seating capacity of 1000 covers at Liberty Plaza, in the heart of the Colombo city

Pioneered/finished the project, handed over to the owners and also involved in several other significant projects in India

PRECEDING EMPLOYMENT

Organization

Designation

Duration

Intercontinental Hotel Group– Hotel Holiday Inn, India

Banquet Service Manager

Aug 2010 – Feb 2012

Oriental Cuisines Pvt Ltd, India

Business Development Manager/Head of Operations

Feb 2008 – Feb 2009

R & B limited, India

General Manager

Dec 2003 – Jan 2008

Hotel the Chancery, India

H.O.D - Food & Beverages

Jun 2002 – Nov 2003

Pizza Corner, India

Senior Operations Manager

Jul 1998 – Feb 2001

Hotel Ambassador Pallava, India

Captain

Mar 1995 – Jul 1997

Hotel Ivory Towers, India

Senior Captain

Mar 1993 – Sept 1994

Hotel Guest Line Days, India

Operational Trainee

Sep 1991- Apr 1993

Taj Group of Hotels, India

Industrial Trainee

Nov 1990 – Jan 1991

ADDITIONAL INFORMATION

UAE Government Regulation Knowledge Acquired:

ADAFCA - Abu Dhabi Food Control Authority

ADTA – Abu Dhabi Tourism Authority (Also the TCA – Tourism Culture Authority)

Received Food and Beverage outlet License

Acquired knowledge in TADWEER - CWM – Centre of Waste Management, Municipality, Civil Defense and Ministry of Interiors

End of the Resume

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