Operations Supervisor Editorial Writer

Jordan Pletzer

******.*******@*****.*** 480-***-****

WORK HISTORY

Office Operations Supervisor (Project Supervisor) January 2020 – Present Department of Commerce, 2020 Census – Flagstaff, Arizona

• Assist in managing office functions and day-to-day activities required to provide customer support in field operations

• Prepare and conduct training sessions for in-office and field staff

• Supervise clerks, oversees office operations, oversees assignment preparation and tracking, and conduct quality checks

• Work closely with Census Field Manager to project manage office and field operation timelines

• Give presentations to field and office staff in product training Editorial Writing Intern April 2020 – Present

Light Watkins’ Weekly Newsletter and The Daily Meditator

• Write and report on the intersections of yoga and meditation with daily life

• Pitch ideas, research information and photos for upcoming articles, and write articles Assistant Manager / Instructor January 2019 – May 2020 Momentum Aerial Arts – Flagstaff, Arizona

• Classroom instruction for students of all ages

• Managed and organized performance opportunities for students

• Provided customer support, connecting clients to scheduling software system

• Deliver email and marketing campaigns

Project Manager August 2017 – May 2019

Community University Public Inquiry – Northern Arizona University Flagstaff Foodlink, Dark Sky Aerial, & Momentum Aerial Arts

• Connected research between NAU and three community groups

• Trained research team

• Directed presentations to stakeholders

Programming and Marketing Associate August 2018 – May 2019

Honors College – Northern Arizona University

• Organized and hosted a monthly Faculty Colloquia Series

• Wrote and designed marketing materials for the National & International Scholarships and Fellowships department Editorial Writer September 2017 – September 2018

GoAbroad.com

• Planned, reviewed, and revised copy for up to 4 monthly GoAbroad web articles

• Strategized and applied new content campaigns while focusing on SEO

• Created content for informational travel video series Executive Assistant April 2016 – August 2016

Elation Media – Sedona, Arizona

• Networked with media groups for upcoming projects

• Secured travel itineraries for staff

EDUCATION

Sustainable Communities, MA (December 2020)

Biology, BS (2015)

Northern Arizona University – Flagstaff, Arizona

TECHNICAL SKILLS

• Website design and management (WordPress, Square, Google Analytics)

• Team productivity (Asana, G Suite, Zoom, MailChimp)

• Graphic design (Adobe Creative Suite)

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