Sales Customer Care

TALEB SAMI

TEAM LEADER

SOLAR ENERGY/ELECTRICAL/CUSTOMER INQUIRY

-NAME: Sami taleb

-Nationality: Tunisian

-DOB: 01/01/1990

-Driving license: Tunisian(

international )

-TEL : +974********

****.*****.****@*****.***

-Visa type: work visa with

approved NOC

-Doha Qatar

ß Experience

ß 2016–2019 technical head office

OUTDOOR, Tunis.

ß Achievements:

ß Supervise solar installers, technicians, and

subcontractors for solar installation projects

to ensure compliance with safety standards.

ß Identify means to reduce costs, minimize

risks, or increase efficiency of solar

installation projects.

ß Visit customer sites to determine solar system

needs, requirements, or specifications.

ß Install photovoltaic (PV) systems in

accordance with codes and standards using

drawings, schematics, and instructions.

ß 2013–2016 technical team leader

CUSTOMER CARE, MIME ENERGY,

Tunis.

ß Achievements;

ß Assist management with daily

operation of the call center

ß Perform routine PV system

maintenance

ß Activate and test PV systems to verify

performance

ß maintain awareness of system speed,

staff performance and customer

satisfaction

Languages

Arabic: Native

French: Expert

English : Expert

Education

2009–2013

Higher diploma in

solar energy

maintenance,

Higher Institute of

Science Environ-

mental Technology,

Borj Sedria, Good.

ß assist with interviewing candidates

ans scheduling training.

ß 2007-2010 sales team leader and

customer inquiries, ibn khaldoun

shop

ß Achievements

ß Achieves sales target

ß Mentored, motivated and coached sales

team to create value and delivery in the

sales process

ß Ensure staff allocated properly

ß Make sure the well organization of the

products

ß Assist with administrative duties.

ß Handle customer inquiries and

complains

Skill

Microsoft word, Power Point, Excel

Detail oriented

Customer-service skills

cycle pa,

Homer

PV system

SMA Sunny

Contact this candidate