Sales Assistant
Resume:
Jayflor C. Aljas
Career Objective
With * years experience in retail, I am looking for a potential position where I can contribute my skills gained towards career growth advancement.
Qualification Profile
Retail store operations
Customer service excellence
Visual Merchandising and retail standards
Loss prevention
Commercial Awareness and stock management
People Management
Cost Control and Budgeting
Work History
Sales Assistant
MUJI Alwahda Mall (M.H Alshaya Group)
January 2020-Upto present
● Responded to telephone inquiries by providing quality service to customers and associates.
● Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
● Pioneered new accounts and maintained a strong,growing customer base.
● Thoroughly learned the company’s product offering and contributed to an increase in monthly sales.
● Drove sales through upselling products based on customer’s purchases and preferences.
● Performed daily department tasks including stocking,creating merchandise displays,remerchandising,pricing markdowns,transferring merchandise,inventory control and processing transactions.
Assistant Store Manager
Milano World Trade Center (M.H Alshaya Group)
January 2017- Dec 2019
● Set standards and modeled behavior for optimum customer service and drive optimal customer satisfaction to achieve set targets.
● Direct all team members, execute corporate programs, organize resources for promotions and policies: associate productivity and efficiency in meeting monthly targets and deadlines from operations managers.
● Control stock shrinkage. Enforce loss prevention policy and awareness in order to control loss and theft incidents both internal and external.
● Manage KPI budgets for entire year
● Maintain sound merchandising achieving the highest retail store standards in the floor and window.
● Initiate floor sales plans toward store’s profitability
● Regular team briefing and communication with staff/team members
● Complete a quarterly personnel development plan to all staff for succession planning for future roles in the organization.
● Submit timely feedback to brand and operations regarding brand issues and store concerns. Contact Information
*********@*****.***
Abu Dhabi,UAE
Education
Secondary
Concord Technical Institute of
Technology
Cabreros St. Basak Cebu City
Philippines
High school Graduate
2005-2006
Elementary
Basak Elementary School
Basak San Nicolas Cebu City,
Philippines
1998-1999
Seminars Attended
Learning & Development
Customer Service Training
Heart Training
Certificates:
Alshaya Grow With Us Program
(September 2017)
Alshaya 5 Years in Service (November
2018)
Achievements;
Year to date- 2018
Stock take – 2018
SWBW Winners 2 Challenge - 2018
Personal Data
Birth place : Cebu City
Birth Date : December
20,1986
Civil status : Single
Age : 32 Years old
Gender : Female
Height : 5’0
Religion : Roman Catholic
Nationality : Filipino
Language Spoken : English, Filipino
Sales Associate
Milano Alwahda Mall (M.H Alshaya Group)
November 2013-2016
● Ensure high levels of customer satisfaction through excellent sales service
● Assessed customer’s needs and provided assistance and information on product features
● Go the “ EXTRA MILE”to drive sales
● Maintain in stock and presentable condition to assigned areas
● Actively seek out customers in store
● Remained knowledgeable on products offered and discuss available options
● Crossed sell products
● Team up with co-workers to ensure proper customer service is rendered
● Build productive trust relationships with customers and colleague
Contact this candidate