Tia Woods
Katy, Texas *****
************@*****.***
EDUCATION
University of Houston-Downtown, College of Business, Houston, TX
Bachelor of Business Administration in Accounting, May 2020
RELEVANT COURSEWORK
Business Law, Principles of Management, Intermediate Accounting, Managerial Accounting, Financial Accounting
EXPERIENCE
Senior Supervisor November 2017 – July 2018
PetSmart, Sugarland, TX
Informed 560 plus pet parents on boarding services and cost on a weekly basis
Created 560-day camp/boarding reservations with computer software on a weekly basis
Communicated feedback to owners of pet’s well-being and behavior during their stay
Wrote incident reports when a pet was taken to the vet for medical issues and submitted to the manager
Administrated medication to 5 pets per day as required by owners
Shift Supervisor August 2015 - November 2017
Starbucks, Houston, TX
Led and managed a team of 5 to perform duties which included
serving customers and cleaning tasks around the store
Managed cash register receipts up to $2500 in transaction on a daily basis
Trained and coach up to 3 baristas how to make beverages and interact with customers
Analyzed and resolved customer complaints in an efficient and polite manner
Organized old inventory and classified new inventory
ACTIVITIES
Houston Food Bank, Volunteer, 2018
SKILLS
Effective time management, Teamwork, Leadership, Organized, Multitasking, Meets deadlines
COMPUTER SKILLS
QuickBooks, Microsoft Word, PowerPoint, Excel and Outlook