Engineer Executive

ARNAB SEN

Contact Numbers: 980-***-****, 727-***-****

E-Mail: ****************@*****.**.**

Seeking assignments in Hardware Engineering / Networking with reputed organization

PROFILE SNAPSHOT

Compaq’s Certified Service Engineer with 6 years of experience in Notebook Engineering and Technical Support

Experience in analyzing & assessing IT requirements, framing policies, procedures and strategies, aimed at enhancing operational performance by utilizing IT-based solutions

Deft in managing networking activities including requirement gathering, systems analysis, application design, development, implementation and customization (as part of post-implementation support to the client)

Insightful knowledge in network planning & implementation (LAN, WAN), systems / server administration, maintenance of hardware, user account administration .

An effective team player with strong analytical & problem solving skills

ORGANISATIONAL EXPERIENCE

Aug'2019-Till Now: Flipkart India Pvt.Ltd. as System Engineer (Payroll of Teamlease)

May'2017-July'2019: Cognizant Bantala (Kolkata) as System support Engineer (Payroll of VDA Infosolutions Pvt. Ltd.)

Jan'2017-April'2017: Amit Motor Cycle Pvt. Ltd. Howrah as IT Executive (Payroll of Maa Tara Enterprise)

Dec’2015-Nov'2016:Inox,Rajarhat Kolkata as IT Executive (Technician) (Payroll of ITMantra TechIntellect Pvt. Ltd )

June’2010-Dec’2015: Redington (India) Ltd., Kolkata as HP/Compaq Notebook Engineer (Payroll of Genius Consultants Ltd.)

June'2006-June'2010:Hardware & Networking Engineer as a Freelancer.

Key Result Areas:

Network Management

Planning, designing, installing and configuring LAN/WAN as per organizational requirements, governed by communication protocols; installing & configuring operating systems, application software, anti-viruses & hardware

Configuring switches, hubs, modems and other networking devices; troubleshooting networking problems to reduce downtime & ensure maximum availability of network

Systems Administration

Overseeing installation of application software under multi-platform environment.

Installing and configuring operating systems, application software, anti-viruses & hardware

Technical Support/Troubleshooting

Addressing and resolving performance bottlenecks and ensuring maximum network up-time

Assisting in designing & implementing servers, network problems and conflicts

Customer Support

Installing and configuring network printer and other hardware devices like PCs and Print Servers

Assigning user nodes to various devices installed and networked, handling allocation and protection of user rights, as per company’s policies; ensuring high customer satisfaction levels through prompt redressal of their problems

CERTIFICATIONS

Pursuing MCSA 2012 R2, CCNA from Infolab

A+ from Stanley Info-tech with A+ -( installing & configuring operating systems, application software, anti-viruses & hardware)

N+ from CMC Ltd. (Planning, designing, installing and configuring LAN/WAN as per organizational requirements, governed by communication protocols. Configuring switches, hubs, modems and other networking devices; troubleshooting networking problems. Overseeing installation of application software under multi-platform environment, deployment of servers and distributed file systems, network, Outlook configuration etc.)

EDUCATION

B.Sc (PCM) from Bundelkhand University,Jhansi, Uttar Pradesh in 2003 with 1st Division

HSC from West Bengal Board of Higher Secondary Education, West Bengal in 1998 with 2nd Division

SSC from West Bengal Board of Secondary Education, West Bengal in 1996 with 1st Division

PERSONAL DETAILS

Date of Birth: 16th June, 1979

Permanent Address: 19/11, Naskar Para Lane, Howrah -711103, West Bengal

Language Known: Bengali, Hindi, English

Notice Period : 1 month

Declaration: - All the information is authentic to best of my knowledge.

Sincerely yours,

ARNAB SEN Dated: -

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