Front Office Customer Service
Resume:
Karol Giron
Universal City, TX 78148
**********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
●Personable and persuasive in communicating with clients and the needs that they have in a prompt and a succesul way.
●Over 14 years professional experience working as a Paralegal in Guatemala Courts, criminal, and civil.
●A patient listener who fully focuses on the main needs of clients and their cases and help them to understand and be satisfactory.
●Strong skills in working with the priorities of the clients prioritizing tasks, and patient.
●Expert knowledge and abilities in written communication.
●Bilingual-fluent in both English and Spanish, serving as a Translator during trials, and for other legal proceedings.
RELEVANT EXPERIENCE
Communication & People Skills:
●Consistently maintain a positive attitude and enjoy helping the clients and people in general.
●Articulate and very effective working with the clients of different backgrounds and temperaments.
●Accurately record, remember, and verbally communicate detailed information.
●Work cooperatively with others to produce and deliver required work.
Technical Skills:
●Very punctual and focus on the priorities of the clients.
●Very accurate and rapid keyboarder. Type 90 WPM.
●Good with AV development and production.
Attentive to detail.
Continued-
WORK HISTORY
2014 - Present Child Care
Grace Community Church Daycare; Universal City, TX
2004 - 2011 Customer Support/Paralegal Specialist
Guatemala Court; Guatemala
2000 - 2003 Customer Service Sales Associate
Actions Sports, Quetzaltenango Guatemala
EDUCATION[1]
2009 Law School: Landivar College, Guatemala
Juris Doctor (J.D.) Degree in Guatemalan Law
1989 Linguistics: Colegio Utatlan College, Guatemala
Associate’s of Arts Degree Secretarial Studies
1987 High School Diploma: Utatlan High School, Guatemala
High School Diploma Equivalent
I worked in the Court in Guatemala, I moved to San Antonio in 2012 to seek medical care for my daughter, her condition is now stable, and I am looking to continue my professional career.
Having a legal background, I understand the importance of accuracy and timeliness to the success of a Law Company.
Thanks for taking the time to read my resume, I look forward to meeting with you to further discuss my qualifications.
REFERENCES
Candy Stensgaard 210-***-**** **********@*****.***
Gail Graham 210-***-**** *************@*****.***
Yolanda Peralta 210-***-**** ********@*********.***
[1] Certified by Educational Perspectives, Chicago Illinois. https://www.edperspective.org/
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