Manager Scrum
Resume:
Dallas, TX ~ 469-***-**** ~ ******.*******@*****.***
https://www.linkedin.com/in/navdha-verma/
Safe 5.0 Program Consultant ~ Agile Transformations ~ Sr Scrum Master ~ Coaching
Dynamic, accomplished Agile Transformation Consultant/Agile Coach/Senior Scrum Master highly regarded for 12+ years of progressive experience in leading projects/products, coaching, testing, and agile transformations for industry leaders like Blue Cross Blue Shield, BNSF Railways, Deutsche Bank and Bank of America. Respected as a motivational leader and collaborator who excels in building vision and roadmap, handling value stream identification, delivering training, and more. Educational qualifications include SPC, Safe Agilist, SASM, SSM, PMI -ACP and CSM. Out-of-the-box thinker committed to solving complex business challenges while leveraging technology expertise, ensuring superior results.
Career Highlights
Supported up to $15M in year-over-year revenue, executing complex projects in Agile & Scaled Agile methodologies and providing detailed coaching to guarantee team alignment in a fast-paced workplace.
Leveraged servant leadership to organize teams of up to 75-100 with minimal budget impact, handling various aspects of SAFe implementation, program consulting, SDLC, MVP, User Stories Estimation, and more.
Saved 25% of the entire program budget allocation at BNSF Railway through new standard operating procedures and training approaches. Delivered well-received input to senior leaders on current project efforts.
Realized 20% cost reduction at Deutsche Bank via iterative development and frequent demos after transferring the software delivery lifecycle model to Agile. Selected for special projects in the company.
Selected to take on key consulting efforts at Tata Consultancy Services to manage large scale projects for clients Bank of America and Bed Bath & Beyond.
Skills & Expertise
SAFe 5.0~SAFe 5.0 Program Consultant SPC ~ Sr Scrum Master ~ Agile Transformation ~ Facilitation ~ Coaching ~ Roadmap Development ~ Strategic Planning ~Performance Development ~ Training Programs ~ Value Stream Identification ~ Lean Methods ~ Communication ~Team Leadership ~ Reporting & Documentation ~ Continuous Learning ~ Testing ~ New Technology Utilization
Career History
Agile Transformation Consultant/Sr. Scrum Master (Contract) Aug 2019 – Apr 2020
Blue Cross Blue Shield (BCBS): Richardson, TX/USA
Facilitated ART identification and ART launch as a trusted leader in overseeing up to 75 team members. Acted as Change Agent for SAFe Transformation in the organization, recommending approaches to optimize the use of an $11M budget.
Highlighted Achievements & Projects
Saved 20% of the total budget after overhauling efforts for coaching on Lean-Agile best practices covering 75 team members.
Highlighted Responsibilities
Noted for vital contributions to build and maintain the vision and roadmap. Sought as a key resource in coaching new Scrum Masters and Product Owners on their roles, including creating a handbook to convey best practices, common issues, and lessons learned. Upheld smooth execution of first iterations.
Recommended new processes and procedures for defining the Program Kanban and Program Backlog.
Facilitated PI-level and other ceremonies while under strict deadlines and heavy workload, and participated in scrums of scrums, PO Synch, and Art Synch meetings, supporting process improvement at all times.
Integrated new standard operating procedures for removing Impediments and monitoring ROAMed Risks. Led Lean-Agile competency assessments and produced tailored training solutions to bridge gaps.
Realized optimal results for SAFe transformation, positively impacting $2M in year-over-year revenue.
Fostered continuous learning and constantly expanded expertise on emerging technologies and platforms. Oversaw nine teams with SAFe and worked as a principal stakeholder liaison. Utilized JIRA to review Velocity Trends.
Agile Coach/Sr. Scrum Master(Contract) Dec 2017 – Aug 2019
BNSF Railways: Dallas/Ft. Worth, TX
Facilitate Value Stream Identification workshops to support a major effort driving a budget of $15M.
BNSF Railways, cont.
Highlighted Achievements & Projects
Reduced work-hours by 15% by improving methods to guide PM/POs through forming a well-groomed Product/Sprint Backlog, and provided internal coaching to other scrum masters with similar efforts.
Highlighted Responsibilities
Sought for the ability to apply Lean-Agile experience to complex programs, overcoming complex issues through ingenuity and strong attention to detail.
Assessed ART & Team metrics and provided custom-tailored coaching and management towards correcting the problems. Generated a knowledge hub to convey information across the organization.
Focused on servant leadership and efficiently running Business Agility Self Assessments and competency assessments. Selected to support steering committees and other high-level planning.
Elevated efficiencies for originating reports through VersionOne with no major budget impacts.
Sr. Scrum Master/Test Manager Dec 2013 – Nov 2017
Tata Consultancy Services/Deutsche Bank (CARA & GMC): Gurgaon, India
Led multiple cross-functional teams of 20+ resources from conception to delivery, emphasizing value-added efforts and constantly seeking out new ways to improve team cohesion.
Highlighted Achievements & Projects
Achieved a 25% cost reduction via iterative development and frequent demos after transferring the software delivery lifecycle model to Agile. Earned commendations and subsequently selected for special projects in the company.
Highlighted Responsibilities
Incorporated revamped practices for daily stand-up, sprint planning & backlog grooming sessions, sprint review/demo, user stories estimation, and more, improving the use of a $2M budget in a high-stress workplace.
Mastered estimation techniques like Planning Poker, T-Shirt Sizing, Affinity Estimating and coached the team to follow the agile practices.
Acted as a buffer to minimize disruptions and align team efforts against strict deadlines.
Enabled clear, reliable communications and consistent data integrity via restructured procedures.
Defined scope of testing and used an understanding of SDLC to meet project milestones.
Uncovered various improvement points across planning, deploying, and managing the testing effort.
Additional Experience:
Tata Consultancy Services – Scrum Master,Project Manager, Test Manager, QA Analyst
Bank of America Projects: SRS (Service Request System), ERS (Email Response System), VTA (Video Teller Agent), WBAR, SFS, JOBE, LEAN
Bed Bath & Beyond Project: DMOP
Education & Certifications
Bachelor of Technology Electronics and Communication Engineering
Jaypee University of Information Technology
Certifications: Safe 5.0 Program Consultant (SPC)CERTIFICATE ID: 366*****-**** / Leading SAFe 5.0(CERTIFICATE ID: 390*****-****) /PMI Agile Certified Practitioner (License: 2046428) / Certified Scrum Master (Certification Id: 000632591) / Safe 5 Advanced Scrum Master (Certificate Id: 583*****-****) / Certified Safe 5 Scrum Master (Certificate Id: 017*****-****) / ISTQB Foundation Level
Additional Credentials
Tools & Technology: JIRA, VersionOne, MS Project, MS Office, Manual Testing, HP Quality Center 9.2, HP Application Lifecycle management 12.21, MS Visio, SQL, Clarity
Professional Affiliations: PMI, Scaled Agile Inc, Scrum Alliance
Interests: Reading, Travelling
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