Kim M. Wagstaff

Columbia, SC *****

410-***-****

addmpo@r.postjobfree.com

EXPERIENCE

Warehouse Worker 2019—Present

Flex Technologies, Columbia, SC

• Retrieve raw materials from delivery trucks for production of individual medical devices and to stock on shelves for later distribution to material handlers. Load pallets of finished products on delivery trucks for distribution. Maintain product inventory and ensure cycle counts are accurate as listed from previous shift. Deliver products to assembly line to initiate procurement of the medical device.

• Attention to details when it comes to pulling orders. Following instruction as to what lines needed what products. Processing Clerk (Contractor)

TD Bank, Lexington, SC 2018—2019

• Completed data entry in order to process customer request for bank credit and debit cards. Prepared bank cards for distribution to customers for new accounts and lost or stolen cards. Updated customer account with new pertinent information for bank cards. Annotate all updates on customer account for later tracking of changes. Worked with customers to ensure all data provided was accurate.

• Completed all request to ensure daily quota was met and provided timely updates to management officials.

• Participated in meetings with corporate budget to engage customer service for new and potential incoming large corporation accounts to be managed by TD Bank.

Import Specialist 2010--2018

Carisam-Samuel Meisel, Inc. Baltimore, MD

● Manage numerous stakeholders to ensure adherence to regulations and policy guidelines in the importing of international merchandise into the country by way of land and sea.

● Lead in documenting, planning and execution of internal fraud controls using industry standard software as outlined by the U.S. Customs Office using Automated Identification System Database (AIS).

● Maintain U.S. Customs training and protocol to improve understanding of current laws to ensure international law and regulations are enforced. As a result of my efforts the infractions the company received has been reduced to less than a 10% margin error.

● Developed a daily communication preference with both internal and external stakeholders which allows us to identify errors prior to receiving an inaccurate merchandise supply order.

● Work with U.S. Custom officials to ensure policies are communicated to each international company shipping merchandise for international trade.

● Conduct quarterly balance sheet reviews to ensure all account balances were accurate and all merchandise is accounted for as shipped. Analyzed data for drastic account changes and provided detailed explanations for increases.

● Led the effort to develop standard operating procedures for role reassignments. This effort provides guidance on detailed job-specific functions to alleviate transitional downtime. Kim M. Wagstaff

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● Determine Harmonized Tariff Schedule (HTS) Classification for U.S. Customs which provides the applicable tariff rates and statistical categories for all merchandise imported into the United States. This has allowed the company to be in full compliance with U.S. Customs.

• Contribute to departmental improvements by creating a standard operating procedure manual. Contractor 2008-2009

Idearc Media, Lanham, Maryland

● Lead media contact working with customers on a daily basis to accurately place media ads with the Super Yellow Pages.

● Answered incoming calls and directed them to the appropriate personnel to ensure a 1 transfer policy. This enhanced customers experience by minimizing the need to speak to several persons before getting the solution to their inquiry.

● Communicated with customers to receive pertinent information for data entry into an ad database that allowed the company to retrieve the information and place ad’s in the Super Yellow pages.

● Researched potential companies placing ads to identify areas of importance to sales representatives which allowed them to use different marketing strategies specific to each company.

● Successfully reconciled accounts at the completion of each month to ensure compliance with company policy. Administrative Assistant 2006-2008

Forward Air Incorporated, Glen Burnie, MD & Morrisville, NC

● Received and analyzed incoming correspondence, including faxes and e-mail for distribution ensuring all correspondence is properly routed and made available immediately upon receipt.

● Maintained incoming shipment freight data for tracking purposes by utilizing specialized computer software systems.

● Implemented and maintained record management systems and performed necessary data entry of daily transactions.

● Worked independently and as part of the team to prepare documents to ensure timely processing of payments. Import Specialist 2007-2008

United States Inc. (UTI), Morrisville, NC

● Coordinated the delivery of all local and national shipments with over 25 companies.

● Lead contact for U.S. Customs and ensuring delivery of all required incoming freight documents.

● Implemented and maintained data spreadsheets to ensure timely shipment clearance with U.S. Customs for prompt delivery to destinations. This assisted management in ensuring office coverage during peak receiving times.

● Inspected shipments and documented any discrepancies. Kim M. Wagstaff

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Shipping and Receiving Clerk 2005-2006

C&F Foods Inc., Raleigh, NC

• Maintained customer database with shipping records and prepared routine reports based on customer shipping behaviors.

• Prepared and tracked lost shipment claims both internally and externally.

• Processed delivery appointments for outgoing shipment to ensure timely delivery to maintain health guidelines for perishable goods.

Shipping Supply Clerk 2004-2005

US Internetworking Inc., Annapolis, MD

• Utilized PeopleSoft and Ariba inventory management systems to create purchase orders for department supplies.

• Received incoming parts and equipment, inspected packing slips, bill of lading, and other receipt documents to verify accuracy of shipments.

• Prepared all necessary forms required by the U.S. Postal Service, UPS and FedEx, maintained records of all metered, insured and registered mail.

Reprographics Operator 2003-2004

Dickstein, Shapiro, Moran & Oshinsky Law Firm, Washington, DC

• Managed and processed reprographic request companywide and ensured timely delivery of requested materials.

• Created and maintained on a daily basis over 150 documents for court proceedings. Lead Support Service Technician 1999-2003

Enterprise Social Investment Corporation, Columbia, MD

• Supervised mail room operations which consisted of assessing and reporting daily productivity, maintained correct ordering of supplies and ensuring staffing was sufficient to cover demand. Mail Clerk Technician 1984-1999

Several Temporary Companies, Washington, DC

• Accepted outside correspondence and routed in accordance with necessary procedures to ensure proper distribution with internal departments.

• Prepared all necessary forms required by the U.S. Postal Service, UPS and FedEx, maintained records of all metered, insured and registered mail.

EDUCATION

Diploma, Bowie High School, Bowie, MD 1984

License, Certificate, CAN/GNN, Fort Washington, MD 2009 Certified Forklift Driver

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