ERIC HERVE KOULIBALI

**** **** ****** *****, ********* 421 Cincinnati, OH 45238 513-***-**** addmo7@r.postjobfree.com https://www.linkedin.com/in/kherveric/

Professional Summary

Senior System Engineer VMware Advanced Certified Professional Storage Certified Senior Engineer IT Professional with more than 12 years of experience in Critical and High availability environment for multinational and international companies (Telecommunication companies, Internet service provider, banks…) in multiple countries.

Work History

Senior System Engineer 02/2019 to 12/2019

ATOS – Abidjan, Ivory Coast

Management and Support (Level 1 & 2) of IT Infrastructure for Orange Sierra Leona and Burkina Faso. Administration and support of highly Virtualized IT Datacenter for the telecommunication company Orange in Sierra Leona and Burkina Faso.

Job Description

Performed VMware Platform Upgrade from version 5.5 to 6.5 (60 hosts, 1000s VMs)

VMware NSX 6 for vSphere Installation and configuration

System patching of VMware Hosts and Virtual Machines

System Administration of Red Hat and Windows Virtual Machines.

Storage Array Administration for over 1 petabyte of Storage (Multiple IBM Storwize V7000, Dell EMC Unity 380F, EMC VNX...)

Administration and support of 100’s physical servers and blades (IBM, DELL, HP)

Provided engineering support, recommendations related to new technology, procurement actions and changes to the management team.

Documented the processes, procedures, upgrades and problems and ensuring the respect of the SLA and ITIL procedure 24/7

Project Manager Consultant 11/2017 to 10/2018

ATOS – Abidjan, Ivory Coast

Project Manager for a big Migration Project from VMware 5.5 Platform to Huawei Fusion Sphere Cloud Solution

This Project consisted of building 03 Tier 3 Datacenters across 3 Cities, including the installation and configuration of all New Huawei equipment (Servers, Storages, and all facilities for datacenter), and provisioning of the new fusion sphere cloud Solution. The project also involved the creation of several batch scripts to Migrate 1000s VMware Virtual Machines in a new private cloud.

Job description

Analyzed HLD, LLD and all technical documents proposed by Vendor

Technical Support and Advisory

Managed Project team and tasks with IT Infrastructure Manager

Wrote all Meeting of Minutes reports and made all document available in SharePoint for project team

Managed and motivated project teams to promote collaboration and keep members on-task and productive

Worked with IT Infrastructure Manager and Huawei Team to create prototypes of new designs and training materials

Prepared reports by collecting, analyzing and summarizing information

Worked with IT Infrastructure Manager to resolve Technical problems, improve operations and provide exceptional customer service

Designed and prepared technical reports, studies and related documentation Support and Maintenance Engineer 10/2014 to 08/2017 ATOS – Abidjan, Ivory Coast

Technical Account Manager for the telecommunication company MTN CI & Region (West Africa)

Managed MTN CI account for big storage Consolidation project (up to 2 Petabytes)

Entry point between EMC, and all EMC customers in all countries managed by ATOS Ivory Coast

Managed and reporting all EMC customer Service Requests

Managed all EMC parts ordering and returning

EMC Equipment and Solution’s Installation and Support (including upgrade & data Migration) ; Storage array ( VNX Block, File and Unified, VMAX 10K/20k/100K, Data domain, Avamar, VPLEX, Recoverpoint, VIPR SRM, Clariion, Celerra, Unity,

VMware Product’s Installation and Support (including Upgrade); ESXi, VSphere, Vcenter 4/5/6, Vsan, NSX, vRealize, Horizon, Air Watch

Red Hat servers environment’s Installation and support ( Including upgrade)

Ensured SLA’s respect / ITIL processes

24/7 support

System and Storage Engineer 05/2011 to 09/2014

CIS AFRICA – Abidjan, Ivory Coast

On site Engineer for Etisalat Central Africa Republic

SUN, HP Server’s Deployment and Support (HP Blade C3000 and C7000, HP DL and HP ML Series)

Implementation & Support Unix/Linux, Red Hat, CentOS, Debian, Solaris, Scripting Shell, DNS, Email, FTP, Proxy, Samba, Clusters

HP Storage Solution’s Deployment and Support ( StoreVirtual, StoreOnce, StoreEasy ...)

HP Software and Services Solution’s Deployment and Support ( HP IRS, HP SIM, HP SMH, HP Insight Control and Management ... )

Project management, Project Delivery, Solutions Documentations, Customers Training

Ensured SLA’s respect / ITIL Processes

24/7 support

Education

Master of Science: Computers Sciences Networks and Telecommunications 07/2010 CEFIVE – Abidjan, Ivory Coast

Bachelor of Science: Electrical, Electronics Engineering Technologies Institut National Polytechnique Houphouët Boigny – Yamoussoukro, Ivory Coast Certifications

VMware Certified Advanced Professional - Data Center Virtualization Design 2019

VMware Certified Professional - Data Center Virtualization 2019 (VCP-DCV 2019)

Double VCP – Data Center Virtualization & Network Virtualization

VMware Certified Professional 6 – Network Virtualization

VMware vSAN Specialist 2017

Red Hat Accredited Professional – Platform Delivery Specialist

EMC Platform Engineer, VNX Specialist Version 8.0 (EMCPE)

EMC Platform Engineer, VMAX Family Specialist Version 1.0 (EMCPE)

EMC Implementation Engineer, VPLEX Specialist Version 1.0

EMC Implementation Engineer, VNX Solutions Specialist Version 8.0 (EMCIE)

EMC Platform Engineer, Symmetrix Specialist Version 7.0

Enterprise Technical Support For AIX and Linux V2

HP Master Accredited Solutions Expert - Storage Solutions Architect V1

ITIL® Foundation Certificate in IT Service Management

Oracle Solaris 10 System Administrator Certified Professional Trainings

Stanly Community College (SCC), Albemarle NC USA, 2019 RED HAT SYSTEM ADMINISTRATION I & II

Stanly Community College (SCC), Albemarle NC USA, 2019 VMware vSphere Optimization and Scale

Stanly Community College (SCC),Albemarle NC USA, 2017 VMware 6.0, VMware v.6 Install, Configure, & Manage (ICM)

M2I FORMATION, PARIS FRANCE, 2015

EMC VPLEX OPERATIONS AND MANAGEMENT

EMC Education Services, Frankfurt GERMANY, 2014

EMC VMAX STORAGE INSTALLATION AND TROUBLESHOOTING

QUANTUM SARL, Paris FRANCE, 2014

Technical Qualification of Quantum products, QUANTUM SCALAR I500

High Performance Training, Dakar Senegal, 2014

Implementing HP Blade system solutions (HH707s)

Skills

Technical analysis

Technical writing

Disaster recovery

Storage virtualization

Networking IP, SAN, NAS

Operating Systems (Unix/Linux & Windows)

Virtualization

Troubleshooting and diagnostics

Converged and Hyperconverged Systems

Technical support

System development and administration

User and Customer support

Hardware and software installation

Cloud Computing

Project management

Storage and Backup Management

IT Infrastructure & System Migration

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