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Sales Representative Customer Service

Location:
Ottawa, ON, Canada
Posted:
June 05, 2020

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Resume:

BRIAN D. REED 519-***-****

****** County Road #3 addmml@r.postjobfree.com

East Garafraxa, ON

L9W 7H7

PROFILE

Proven abilities: Energetic and results-driven personality with the ability to generate sales via cold calls and networking. Excellent written and oral communication skills.

Adept at business development and seeking new opportunities from a wide range of clients. A concrete ability to manage all aspects of a sale from start to finish without supervision.

Track record of handling multiple assignments under pressure meeting or exceeding deadlines. Highly organized, dedicated with a positive attitude.

PROFESSIONAL EXPERIENCE

ACORN PACKAGING, INC. Mississauga, ON. May 2016- Nov. 2019

Account Executive.

Sales Professional from 2016 to 2019 with over $2,300,000 in annual sales.

Responsible for all activities related to the horticultural market. Including production planning and scheduling, raw material and finished goods inventory maintenance and sales responsibilities.

Maintained and developed new business in all key markets including horticultural, chemical and food products.

Retained clients and extended contracts by addressing issues and concerns and negotiating new contracts that satisfied the needs and desires of clients.

Conducted presentations about products to large and small groups, outlining optimal benefits and competitive advantages.

TRANSILWRAP OF CANADA, LTD. Scarborough, ON May 2012-May 2016

Account Manager.

Sales Professional from 2012 to 2016 with over $1,800,000 in annual sales.

Worked as a dedicated and accomplished Sales Representative for one of the largest film supplier companies in North America.

Sold products in the 3 major markets we competed in: lamination films (bookbinding / automotive), printing films (large format litho & digital) and precision converting (flexible packaging-printing /converting).

Conducted presentations about products to large and small groups, outlining optimal benefits and competitive advantages. Retained clients and extended contracts by addressing issues and concerns and negotiating new contracts that satisfied the needs and desires of clients.

DIRECT PLASTICS, LTD. Orangeville, ON July2008-May 2011

Production controller

Responsible for scheduling production,

Liaised with graphics, customer service and sales departments to produce production schedule for all machinery.

Ensured correct customer order levels were produced and rescheduled as appropriate

Worked on the implementation of a Navision ERP system for manufacturing, developed BOM’s and routings for all product classes.

Developed and implemented production reporting for Senior management.

Responsible for purchasing supplies as needed for different departments in the plant.

Supervised the lamination and slitting departments, developed and implemented training schedules for the department. Implemented a cross-training matrix to maximize the flexibility of the members of the department.

PEEL PLASTICS PRODUCTS, LTD. Brampton, ON January –May 2008

Production scheduler

Responsible for scheduling production,

Liaised with graphics, customer service and sales departments to produce production schedule for all machinery. Ensured correct customer order levels were produced and rescheduled as appropriate worked on the implementation of a Production scheduling program, auto sequencing system, Preactor.

CUSTON CO-EX TECHNOLOGIES, INC. Cambridge, ON Oct 2006-Dec. 2008

Sales Representative

Develop new business in the GTA/Southern Ontario area strictly by cold calling.

Added nine new accounts to the customer base in fourteen months.

Develop sales proposals and make presentations to prospective clients.

Troubleshooting of material and machine issues.

Maintain and grow the existing business.

CURWOOD PACKAGING (CANADA) Georgetown, ON 1987 – 2006

Production Controller, 1990-2006

Responsible for scheduling production, as well as receiving department and raw material warehouse for the staff of 5 plant (unionized) and 1 office employee (non-unionized). Additional experience in the purchasing function.

Liaised with graphics, customer service and sales departments to produce production schedule for all machinery. Increased on-time deliveries from 60% to 95%

Decreased days to produce orders from 38 days to 29 days

Reviewed and approved all requisitions for film purchases. Able to identify opportunities for consolidating inventories.

Ensured correct customer order levels were produced and rescheduled as appropriate

Developed waste level tolerances and targets for specific product specifications, which increased efficiency and significantly reduced waste.

Developed and implemented procedures to increase the accuracy of raw material and Work-in-process inventories. This enabled specific tracking of all materials used in the final product and resulted in compliance with government regulations.

Decreased negative variance on raw material inventories from 3.2% to 0.67%

Developed staff to expand capabilities through training, coaching, and performance feedback sessions

Maintained compliance with American standards and regulations for product safety and hygiene (A.I.B compliant)

Production Reporting Clerk/Machine Parts Sales, 1987 - 1990

Produced production reports for management. Responsible for inside sales of packaging machine parts. Managed inventory of machine parts for sale

EDUCATION AND PROFESSIONAL DEVELOPMENT

University of Guelph Guelph, ON

Bachelor of Arts Degree, Geography

O.H.S.A. Supervisor Duties

Violence in the Workplace-Supervisor Responsibilities

Forklift Training for Supervisors

Accident Investigation Procedures

Machine Lockout/Tag-out Safety Procedures

Early and Safe Return to Work Procedures

Industrial Workplace Pedestrian Safety

Loading Dock Safety Restraint System Procedures

Hearing Conservation

Machine Guarding Safety

First Aid and A.E.D. Training

W.H.M.I.S.

Emergency Response Plan Procedures

Transportation of Dangerous Goods Procedures

Supervisor Due Diligence Hazard



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