N.VINOTH KUMAR

No-****, LIG-II,

TNHB,Ayappakkam,

Near Sai Baba Koil Street, E-Mail: addmls@r.postjobfree.com

Chennai-600077 Mobile: 984*******

Objective

To pursue a professionally satisfying growth and challenging career. Seeking a quality environment where my knowledge can be shared and enriched for the growth of the organization and self.

Summary of Experience

Possessing seven years of vast experience in the field of Computer Hardware &Networking where Planning, Implementation, Administration and troubleshooting are involved with multiple platforms of OS viz., Microsoft Windows XP, Windows server 2003, Windows serve 2008, Windows 7,Windows 8, 8.1,windows 10, Ubuntu,Boss Linux and RedHat Linux.

Presently working with Interlace India Pvt Ltd as a Senior Engineer from Aug 2013 to till date

Worked R.P Infosystems Ltd as a Project & Support Engineer from 8th June 2009 to 31st March 2013 with 3.10 years’ experience

Worked as an Desktop support engineer with NAV Systems from march 2008 to april 2009 with 1.1 years’ experience

Acquired Technical Skills

Operating Systems: Windows 7, Windows 8, 8.1,Windows 10, Server 2003, Server 2008,

Server 2012

Linux : Ubuntu, BOSS Linux, SUSE Linux Enterprise Desktop & server

Hardware Server : HP ML150, HP ML 350,Dell Power Edge T310 and

R710 Server, Wipro Net power Z1551

VM Ware :VMware workstation 12,14

Expertise

Identifies, diagnoses, and resolves Level One problems for users, personal Computer software and hardware, Internet and new computer technology.

Provides one-on-one end-user problem resolution over the phone for user approved Personal Computer (PC) software.

Delivers, tags, sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals.

Diagnoses and resolves end-user network or local printer problems, Laptop,PC hardware problems, e-mail, Internet, WLAN and local-area network access problems.

Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements

Able to provide a full range of support and client relationship services ranging from first through to third line support and customer on-site visits.

Able to work independently and within a team-spirited environment.

Attention to details with a desire to create high quality products.

Strong presentation skills.

Good knowledge and understanding of the network infrastructure and protocols such as TCP/IP, HTTP,etc

Desktop (PCs, Laptops and Peripherals) hands-on experience for both hardware and software.

Good knowledge on troubleshooting Hardware problems of HP/Dell.

Experience Summary

Job Profile 1:

Interlace India Pvt Ltd

Designation : Engineer

Period : August 2013 to till date

Clients : ELCOT (Electronics Corporation of Tamil Nadu Limited), SETC, Income tax Dept., Secretariat office, High Court, Bharat Electronic Ltd,TamilNaduArasu Cable TV

(TACTV E-Seva Project) etc.

Responsibilities

ELCOT Laptop, Desktop, All in one PC, Servers technical Evaluation, Inception, Demonstration, Installation.

Providing Hardware support for Desktops, Laptops and Server for Dell, HP,Lenovo

My role is handling call in high priority, responding mail in priority & closing call in priority.

Providing support for Desktops, Laptops and Server through Remote Tools like Remote tools.

Bulk imaging of laptop & Desktop via IFL &Clonezilla.

Remote Administration using terminal service, VNC and Damware.

Administration & troubleshooting of Lotus Notes Client, Microsoft Outlook Express.

Administration and Maintenance of Windows and Linux based network of over 500 workstations and 3 Servers, running Windows 2003 server operating systems in various Clients.

Job Profile 2:

R.P INFOSYSTEMS Ltd., Chennai

Designation : Project & Support Engineer

Period : June 2009 to March 2013

Clients :ELCOT (Tamil Nadu Free laptop scheme), State Bank of India, Indian bank, Bank of India, Bank of Baroda, Union Bank of India, Uco Bank, Syndicate Bank,BSNL Ltd.

Responsibilities

ELCOT laptop& Desktop technical Evaluation, Inception, Demonstration, Installation, Imparting user training & After Sales Service Support.

Manage a service team of 25 engineers in Tamil Nadu & Andhra Pradesh Region.

My role is handling tickets managing call in high priority, responding mail in priority.

Installation and configuration of 150 Dell Power edge T310 & 50 Dell Power edge R710server with windows 2008 and 2003 servers in State Bank of India.

Installing and configuring RAID.

Providing support for Desktops, Laptops and Server through Remote Tools like Remote Desktop, VNC, windows Net meeting.

Installing & configuring AD, DNS & DHCP.

Troubleshooting all types of Printers and Scanners.

Installing and configuring the Windows 2000, XP Professional windows 7.

Providing Hardware support for Desktops, Laptops and Server.

Job Profile 3:

NAV Systems, Chennai

Designation :Service Engineer

Period : March 2008 to April 2009

Responsibilities

Maintaining 300 Desktop Pc’s and 20 Laptop’s .

Regular client review and feedback, regular team meeting for new application, server upgrading, reducing call resolution time, handling whole organization with all updates.

Installation and configuration of Network printer.

Installing and configuring the Windows 2000, XP Professional windows 7.

Providing Hardware support for Desktops, Laptops and Server.

Providing support for Desktops, Laptops and Server through Remote Tools like Remote Desktop, VNC, windows Net meeting and show my pc.

Installation and configuration of Network printer.

Trouble shooting Network problems in LAN Connectivity.

Academic Qualification

BE in Electrical & Electronic Engineering in Panimalar Engineering College in 2006 with 70 %.

Diploma in Electronic Engineering in Panimalar polytechnic college in 2003 with 82 %.

Certification Completed

CSTP (Certificated Software Testing Professional) in STC Technologies.

Personal Profile

Father’s Name : Natarajan.S

Date of Birth :19.04.1984

Marital Status : Married

Gender : Male

Nationality :Indian

Religion :Hindu

Languages known :Tamil, English.

Place : Chennai Signature of the Candidate

Date :

(N.VINOTH KUMAR)

Contact this candidate