Customer Service Office
Resume:
Name
Mahmoud Mohamed Eleraky
Birthdate
Gender
Male
Residence
Dakhlia
Nationality
Egypt
PERSONAL
INFORMATION
Egypt - Mansoura
*****.**@*****.***
CONTACT
Computer Skills
office
Excel
Access
Database
PowerPoint
General Skills
Time
Stress
Team Work
Motivation
Decision making
SKILLS
English
French
Arabic
LANGUAGES
MAHMOUD A VERY EXPERT FOR COMPUTER ELERAKY WORKS, WITH 15 YEARS EXPERIENCE FOR OFFICE, DATABASE, SECRETARY WORKS, REPORTS, LEGAL, SOFTWARE, COMMUNICATIONS, CUSTOMER SERVICE
Telecom Egypt
Head of Quarter, Egypt
Responsibility for customer services.
Responsibility for collecting money.
Responsibility for Computer Works.
2016 - Present
Telecom Egypt
Specialist Administrative, Egypt
Responsibility for Reports.
Responsibility for Legal Works.
Responsibility for Databases.
Responsibility for Administrative Works.
2007 - 2015
EXPERIENCE
Master Degree
Faculty of Law, Mansoura University
Specialist in Law and Administrative Sciences.
2015 - 2015
Diploma in Administrative Sciences
Faculty of Law, Mansoura University
Specialist in Administrative Sciences.
2013 - 2014
Bachelor in Law
Faculty of Law, Cairo University
Specialist in Law and Legal Works.
2009 - 2013
EDUCATION
03-2020 TIME & STRESS MANAGEMENT
03-2020 DECISION MAKING
02-2020 5G COMMUNICATIONS
08-2019 BIG DATA
03=2019 CLOUD COMPUTING
02-2019 ROOT ANALYSIS
01-2019 CUSTOMER SERVICE
10-2016 REPORTS EDITING
08-2016 HUMAN RESOURCES
05-2016 TOTAL QUALITY MANAGEMENT
02-2015 ENGLISH LEVEL 2
09-2012 ENGLISH LEVEL 1
08-2008 ICDL
COURSE
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