*** ***** ****** ********

Marilao Bulacan ****

Ehmgrace - skype

+63-917*******

addm9m@r.postjobfree.com

MARYGRACE CARPIO

PSM, PSD, PSPO, Lean/Six Sigma Practitioner, Cloudera Practitioner, Oracle certified

TECHNICAL SKILLS

Marygrace Carpio is an IT professional with more than ten (13+) years of extensive experience in Web Development /Software Testing and Project Management managing people. She has a good working knowledge and background both in Front End and Back End Development, Functional, Regression and Integration Testing and Project Management, She has experience in creating prototypes for client engagements, designing, coding, and testing technical solutions and communication with clients, managing Risks and Issues, monitoring and Reporting Progress and team Leadership, Technical writing, Computer literacy in specific programs and apps, Information technology, Data management and analytics, Data Modelling, Scrum and Agile proficiency, Technical reporting, Work scheduling software, and a six sigma practitioner, and work under pressure.

SKILLS

Communication, Organization, Teamwork, Always Punctual, Critical Thinking, Social, Creativity, Interpersonal, Adaptability, Friendly Personality.

TRAININGS AND CERTIFICATIONS

Fasttrack Solution

SAP 4/HANA Migration 2020

Friartuck

Customer Service Mastery: Delight every customer - Chris Croft 2019

Lean and Six Sigma

Certified Lean/Six Sigma Practitioner (SSYB) 2019

Jimac Incorporated

Customer Service Excellence Program – 2020

RCG Information Technology Philippines

Cloudera Data Analyst 2017

Professional Scrum Master 2018

Professional Agile Scrum Master 2018

Professional Scrum Developer 2018

Professional Scrum Product Owner 2018

RCG ODC ISMS General Awareness Training v5.30 2018

RCG ODC Personal Data Protection Training v1.00 2018

Elavon 2018

US Bank 2018

Code of Ethics and Business conduct 2018

EFCC: Economic Sanctions 2018

Code of Ethics and Business Conduct 2017

Legal Records Hold 2018Enterprise – SAFE Information Security Awareness Data Classification and Protection for Employees and Contingent Workers

EPCC Anti-Money Laundering and terrorist financing basic Elavon North America 2018

Java Automation testing training 2018

Java Enterprise Development with the J2EE: Servlets, Struts, Jboss

Java Programming with J2SE: Update from 1.4 to 5

Making Your Time Count: Managing Your Time

Business Etiquette and Professionalism

Everyday. Professionalism

HsqlDB

Effective Use of Feedback for Business

Ethics and Compliance - Avoiding Insider Trading

Effective Business Communication

Java 2 Programming: Introduction to Creating GUIs

Java 2 Programming: Java 2 Language Basics

Java Enterprise Connectivity: Java Database Connection

Application Components - Detailed Design

Oracle WBT: 11i Flex fields

Software Engineer

Fundamentals: Java Standard Edition

PeopleSoft Peopletools 1 & 2

PeopleSoft People Code

PeopleSoft SQR7

Personal Habits

SPECIAL COURSES

Technological Institute of the Philippines

ORACLE 4 (Reports Builder) 2007

ORACLE 3 (Form Builder) 2006

ORACLE 2 (Oracle Environment) 2006

ORACLE 1 (PL/SQL) 2005

ICDL/ Yapster (International Computer) 2002.

EXPERIENCE AND ACCOMPLISHMENTS

JIMAC INC. PH — Assistant Manager for Project

October 2019 - PRESENT

Products:

(Bacchus) - (Restaurant POS) (RDMS) - (POS)

(TS Ceres) - (Standard POS) Android (Mobile / Tablet)

(Hermes) - (Pharmacy POS)

Projects:

Retail, Restaurant, Pharmacy, Shops

A Detailed Oriented Quality Assistant Manager for Project

Manage the Team of Project Lead, Software Quality Assurance and Technical writers, for Both Project and Standard team

Create Templates for the team, Project Plan, Project Acceptance, Certificate of Completion, Implementation Plan, Project Trackers, Project Timeline, Regression Timeline, UAT Documents, Testcases, Test Execution Evidence, also Change Request document, Functional / Technical Requirements, MOM

Participate in Management Conference meeting to report the statuses of the Projects under my supervision

Setup meeting with Clients for Project Kickoff, Gather information requirements.

Assign Project Lead for both small and corporate projects with modification requests.

Monitor Local Clients for small scale corporate businesses and Handle more than 28 projects or more for both New and Existing Clients.

Monitor Project movements, status of the development and testing.

Communicate to Research and Development, Sales, Support team, Finance and Admin for project requirements.

Technologies used for Database, MySQL, OS both Linux and windows

Use to test the actual POS machine, also test Backoffice (HO), API and transporter

Communicate and cater Demo to BIR Compliance for POS Accreditation

Formulate workaround if the project is in delayed status.

Interview new candidates for our team expansion.

As a manager manage the team and monitor project movements, create a tracker which will be the basis of if the project is still on track

As a manager duty to follow up the pending works for development to contain delays

As a manager create a process to minimize errors of the SQA and be systemized in terms of testing

As a manager manage backups, security and user help systems, consult other team / users, management and vendors to assess the needs and system requirements

As a manager manages direct daily operations of the Project Management Department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

As a manager, I manage to identify problematic areas, pain points and implement strategic solutions in time.

As a manager manage team, training and coaching consultants, communicating job descriptions and appraising their performance.

As a manager need to set the customer standards, meet and greet clients

As a manager acting as a catalyst for change and improvement in performance and quality

As a manager monitor the performance of the team, if they can maximize multitasking task

As a manager manage to do Collaborating with project managers, business analysts, and business partners to understand and analyze business requirements for projects

Working in partnership with users/developers to gain an understanding of in-flight functionality (agile/Waterfall) as it is being developed and creating test plans/cases based upon that understanding

Analyzing business requirements documentation, when provided, to create test plans and test cases for the verification of functionality yet to be delivered

Managing an offshore QA team to assist in test case development for new functionality and regression testing.

Reporting defects and issues; tracking resolution of open defects/issues; communicating results to the project team and senior management

Supervising construction of regression test suite and working with offshore team to automate it

Certifying periodic development releases, identifying potential areas of risk, and working with developers and project management to mitigate them

We use Redmine for ticketing defect management and OTRS for support ticketing.

As a manager always think of a way to strategize things for the individual.

As a manager I used to very strict in deadline, always comply with the project timeline

FRIARTUCK, SG/PH — Software Quality Assurance Lead

January - September 2019

Projects:

(WFO) WorkforceOptimizer (workforceoptimizer.com)

(WFOP) WorkforceOptimizer Posting

(HCO) HomecareOptimizer

Singaporean/ Local Clients:

Lead a team of QA's

Manage to test different projects per client’s demand

Mobile testing / Web testing / Desktop Console / nitgen biometrics (android (playstore) / iOS (testFlight)) different devices (mobile phones/tablets) depends on the firmware compatibility

Manage to test in different browser and version (Microsoft Edge, IE vr, Google Chrome, Mozilla Firefox) test the user interface compatibility.

Manage to use technologies like Java jre 1.6, 1.7, 1.8 and OpenJDK 1.8 to test our desktop console project.

Manage to test in different OS CentOS, win 7, 8, 10

Manage to use WebSphere (WAS) server and Tomcat server, local server Learned to deploy release candidate that need to test by QA

Manage to use Microsoft SQL server for our database which is stored in azure cloud or in local database

Manage to use test rail to manage, track and organize software testing efforts. It follows a centralized test management concept that helps in easy communication and enables rapid development of task across QA team to track test suite, testcase, and the test results and to track the milestone of the project.

Manage to lead functional testing, and every release I strictly as QA tester deploy release candidate from previously tested in QA Server to do Smoke Testing in test Server. A way to track and test it before handing it over to the client.

Manage to use Postman and Pega to test json or xml to verify if the API request / receive transaction is saving to database or can be viewed in the web application using integration web services

Manage to test penetration / Ad Hoc integration testing, use to see how vulnerable the web application security is.

Manage to use scrum methodology as Lead QA with scrum master certification Conduct Daily Stand up, sprint planning and review, retrospective applies it to the sprint, We have a 2 week sprint we use Jira and Kanban, We use to be multi-tasking when it comes to testing, we have several version releases in 2weeks sprint.

Manage to use Jira as our Defect Management tool to track down bug/ issue tracking, identifies and organize the priorities depending on the severity of the priority tickets of the project from agile boards and reports, to track also log work of the team.

As a team leader, they manage to give those tasks and Strict to the target deadline.

As a team leader I also do documentation of our release notes, which are shared with clients. It's a detailed correction, changes or enhancements made to the service or product the company provides. This document is usually circulated only after the product or service is thoroughly tested and approved against the specification provided by the development team.

As a team leader, the UAT is also important because it helps demonstrate that required business functions are operating in a manner suited to real-world circumstances and usage. Verified and tested by the people who are going to be working with daily. The time invested in doing UAT cycles to significant improvements in the software quality

As a QA Lead streamline the UAT scripts to Knowledge base Documents which levels of detail with defining user acceptance testing criteria. Some general areas to cover in a user acceptance testing plan include performance, availability, functionality, management, operational and environmental

As a QA Lead, always send the status report of the QA team Analyze and estimate the FTE and the LOE per ticket depends on the severity of the tickets of the current sprint, always give a status report for the version project. Support SG inquiries and communicate with the clients concerns and give them adequate feedback resolution

Monitoring and Reporting Progress offers viable solutions and opportunities as they arise. Risk Analysis and Strategic Influencing and Controlling Quality and Deliver on time of releases.

RCG INFORMATION TECHNOLOGY PH — IT Consultant

March 2016 - January 2019

Client Assignments: US Clients

Elavon (US BANK Elavon North America (AEP/Eclipse) IT Consultant III

Technologies Used: Citrix, Notepad++, SoapUI, Microsoft Technologies, Elavon Systems, XML, Oracle, Confluence, CLM for defects

Projects: (US/Puerto Rico/Canada)

AML WebKYC, Boarding Test Data, Elavon Wallet, BillPay (Paymentus) Ingenico, SLA, Funding File, Regs

Manage to create High Level Test Cases for Elavon projects.

Manage to Execute Test Execution for Testing

Manage to Attend Business Meetings with Clients

Conduct meetings with client to report the status of the project Use Waterfall Methodology

Manage to Develop schedules for team

Manage to Define scope and planning / Resource Planning,

Manage to Monitor and Reporting Progress, offers viable solutions and opportunities as they arise.

Risk Analysis and Strategic Influencing and Controlling Quality and Deliver on time of Releases Lead Quality Assurance composed of QA, BA and Developers

Align Projects objectives with company goals, and make sure project team is clear on objectives

Work multiple projects simultaneously.

Review technical design and functional design to measure the LOE and FTE per stories, to distribute tasks to team

Manage to test different

Boy Scout of America (BSA)

IT Consultant III

Technologies Used: Notepad++, SoapUI, Microsoft Technologies, Agile Scrum, Jira, IOS, Android

Manage Teams

Manage to create High Level Test Cases for Elavon projects.

Manage to Execute Test Execution for Testing

Manage to Attend Business Meetings with Clients

Conduct scrum every day, practice sprint projects

Experience in Agile Scrum

Expertise in conflict situation

Proficiency in the Software tools

Plan the Scope of the Project, determine what resources are available

Estimating time of financial / Commitment time

Monitor and Report on the Projects progress

Detail oriented and manage Risk tracking process

Manage Resource and make sure Schedule is on track.

Manage to Use different Platforms for testing such as Mobile or Web Lead Quality Assurance composed of QA, BA and Developers

Align Projects objectives with company goals, and make sure project team is clear on objectives

Work multiple projects simultaneously.

Walt Disney

https://disneyvacationclub.disney.go.com/

https://disneyworld.disney.go.com/

https://disneyworld.disney.go.com/resorts/

https://disneyworld.disney.go.com/tickets/

https://disneyworld.disney.go.com/cart/

https://disneyworld.disney.go.com/trip/my-vacation/

Technologies Used: PHP, Zend Apache, Memcached, WDPRO wiki, Fisheye, Jira, Bamboo, Eclipse, PHPUnit, Site Editor, Perforce, GIT, Confluence

Walt Disney

Disney Studio Cart Resistance Project team

IT Consultant III

Manage Developers here in the Philippines as their Project lead

Conduct weekly meetings with clients and the status of the project by sprint.

Collaborate with Developers and IT Tech lead counterpart in US head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and manages to monitor developers output via Jira ticket

Participated in daily scrum with WDW Disney Orlando Team.

Manage to create new modules using content editor exclusive for Disney systems.

Create a new page module for the Gifting Project.

Enhanced interface Studio Cart RESISTANCE

New Ticket Gifting Project. Performed system analysis and design of the new key feature “Gifting Project”.

Align Projects objectives with company goals, and make sure project team is clear on objectives

Work multiple projects simultaneously.

Team leadership

Manage Scalability, Interoperability and Portability

Lead process issues and identify resolution

Manage to Create Project Plans, define projects, schedule allocate resources and monitor progress.

Help project team to design/ test and Development task

Walt Disney

DVC Disney Evo Project team

IT Consultant III

Manage Developers here in the Philippines as their Project lead

Conduct weekly meetings with clients and the status of the project by sprint.

Collaborate with Developers and IT Tech lead counterpart in US head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and Manage to monitor developers output via Jira ticket

Manage to code PHPUnit for testing the existing system of the Disney Vacation Club,

Flexible to different devices and version of the software devices.

Performed system analysis of the Disney Vacation Club system.

Also manage to code review the work. Participated in daily scrum with WDW Disney Orlando Team.

Manage to create new modules using content editor exclusive for Disney systems.

Check all pages for possible defects for Phase 3B pages.

Review the work. Participated in daily scrum with WDW Disney Orlando Team.

Manage to create new modules using content editor exclusive for Disney systems.

Walt Disney

Sales & Marketing UI Development

IT Consultant III

Manage Developers here in the Philippines

Conduct weekly meetings with clients and the status of the project by sprint.

Collaborate with Developers and IT Tech lead counterpart in US head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and Manage to monitor developers output via Jira ticket

Enhanced interface Studio Sales UI website.

system analysis of the entire Disney Reserve Center website (PassportUI) Portal Reservation

Sustained/supported Guest Reservation, Itinerary and Interaction records, using web services

RCG IT Philippines (Internal Project) IT Consultant III

Manage to create mockup screen for Resource Project Board for Recruitment Department.

PERMOVEO PH — Project Manager / Programmer lead

March 2012 - March 2016

Australian Clients

Responsible for Developing and managing technology projects for Permoveo / 3WIT Consulting

Responsible for managing technology projects cost, time and scope and divide it to the team resources

Manage to Create Project plan, communicating to clients being their scrum master / Project manager

Align Projects objectives with company goals, and make sure project team is clear on objectives

Work multiple projects simultaneously.

Technologies Used:

Web UI Design, Html/Html5, CSS, JavaScript’s / jQuery, KendoUI / Telerik, Unicorn UI Bootstrap, ASP.NET, Hyper - V

Client Assignment: Brokers IT

Manage Developers here in the Philippines as their Project lead

Conduct weekly meetings with clients and the status of the project by sprint.

Collaborate with Developers and IT Tech lead counterpart in AU head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and Manage to monitor developers output via Jira ticket

My role in this project is to enhance html / c# interface for a Brokers IT report.

System analysis of the entire system to generate .net environment.

Manage to enhance the Creating Cascading style sheet inline codes using html/html5 and css3 and interface depending on browser (IE) versions.

Manage to use UI Design / bootstrap a powerful front-end framework for faster and easier web development.

Global X – Open Practice

Manage Developers here in the Philippines as their Project Manager

Conduct weekly meetings with clients and the status of the project by sprint.

Collaborate with Developers and IT Tech lead counterpart in AU head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and Manage to monitor developers output via Jira ticket

My role in this project is to enhance html / c# interface for a Brokers IT report.

My role in this project is to create the .net code Object and Data Population for the report,

the system is analysis of existing VB6 system to generate .net environment, main agenda is to create Stored Procedure SQL (sp) code base from their existing software and manage to generate report to excel format, custom or in excel pivot format

Open Practice is a web / wpf application which targets law firms as customers.

This system provides requires productivity resources practice management systems that deliver legal services that deliver right information in the right form at the right time. (https://www.youtube.com/watch?v=RwKviQ2lljA)

3W IT CONSULTING (PERMOVEO) 2012 TO 2016

Programmer Team Lead / Developer

Technologies Used: Web UI Design, Html/Html5, CSS, JavaScript /jQuery, KendoUI / Telerik, Unicorn UI Bootstrap, ASP.NET, Hyper – V

Axios – Strata Voting Design

Manage Developers here in the Philippines as their Project Manager

Conduct weekly meetings with client and the status of the project by sprint.

Collaborate with Developers and IT Tech lead counterpart in AU head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and Manage to monitor developers output via Jira ticket

My role in this project is to enhance html / c# interface for a Brokers IT report.

Created the Web UI Design for Strata Voting Design.

Used Unicorn UI Design / bootstrap a powerful mobile-first front-end framework for faster and easier web development.

Managed to create his own set JavaScript for the clients desired design and behavior.

Provided and adjusted the behavior of the system by coding JavaScript and jQuery multi-browser manipulation

Pebble Evolve IT – Corporate Citizen Design

Manage Developers here in the Philippines as their Project Manager

Conduct weekly meetings with clients and the status of the project by sprint.

Collaborate with Developers and IT Tech lead counterpart in AU head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and Manage to monitor developers output via Jira ticket

My role in this project is to enhance html / c# interface for a Brokers IT report.

Created the Web UI Design for Corporate Citizen website.

Created Cascading style sheet inline codes using html/html5 and css3.

Provided and adjusted the behavior of the system by coding JavaScript and jQuery multi-browser manipulation.

EXTENSION CORPORATION PH — Project Team Lead / Web Developer

October 2011 - March 2012

Healyarms - https://www.healyarms.com

Manage Developers here in the Philippines as their Project Team Lead

Manage to conduct weekly meetings with clients and the status of the project by sprint.

Manage to collaborate with Developers and IT Tech lead counterpart in US head office.

Sprint planning with developers and manage the time and cost per weekly basis

Daily scrum with the team and Manage to monitor developers output via Jira ticket

My role in this project is to enhance html Magento PHP

Created the Web UI Design for the Healyarms website.

Created Cascading style sheet inline codes using html/html5 and css3.

Managed to create a module for product import and export backorder process.

Managed to monitor stocks via Ssh cron job daily from another ftp account.

Created a module email notification if the import and export is a successful or unsuccessful process.

Managed to create a module to upload pdf/excel files for backorders data in Magento.

Enhanced the flat rate per state (project is based in phoenix Arizona).

Managed to create Facebook and twitter button likes for the guns and ammo website.

Managed to create a database via amazon cloud add a subversion tool divided into trunk / branch SVN sub versioning.

Technologies Used: Web UI Design, Html/Html5, CSS, JavaScript’s / jQuery, PHP, CMS-MAGENTO, MySQL, Windows/ssh

METGLOBAL PH — Programmer

March 2011 – October 2011

(Online Hotel Booking System)

Dhr.com http://www.dhr.com

Otel.com http://www.otel.com

HotelsPro http://www.HotelsPro.com

Create and modify online Hotel booking systems.

Manage to create a module checking if the booking held online is valid for the certain promo period

Validate if the persons booked is valid for travel and give feedback via email to user

Manage to create module to process the booking using web Service in xml format forward the data to the hotel real-time

Manage to create a module to parse static data for csv / txt to validate MetGlobal Database real-time and vice versa

Technologies Used: Web UI Design, Html/Html5, CSS, JavaScript’s / jQuery, PHP, MySQL, SoapUI / Webservice, Windows / Internet

DINGO SYSTEMS CO. PH — Programmer

2010 to 2011

http://www.dingosystem.com

Technologies Used: Web UI Design, Html/Html5, CSS, Visual C++, XML

Bingo games: { US Bingo / Spanish Bingo}

Create Casino game based in the US.

Programmer troubleshoots system-related problems and interacts with vendors.

Designs, codes, and tests technical solutions.

Identifies system deficiencies.

NEUGENT TECHNOLOGIES INC. PH — Programmer

2008 to 2009

http://www.neugent.net/

Technologies Used: Web UI Design, Html, CSS, PHP, MySQL/Oracle, Linux / Windows

PhilippineVisas –

In this project my role is to create a web UI design specifically for the bureau demand, list of the transaction per category student or visiting visas

Understands technical and functional design requirements

Creates prototypes for client engagements.

Designs, codes, and tests technical solutions. Identifies system deficiencies and recommends solutions.

Assists in the enforcement of development deadlines and schedules.

Conduct meetings to the clients.

Understands the necessity of and contributes to coding standards.

Android Portal (Andy/Telpad) –

Create a PHP portal mostly like a homepage (sitemap) for android devices

Create a module like directory to a restaurant latest entertainment news blog.

Assists in the enforcement of development deadlines and schedules.

BENEFICIAL-PNB Life Insurance Company Inc. PH — Programmer

Technologies Used: Html, CSS, Visual basic .6, Microsoft SQL Database

Provide technical support in developing and maintaining applications. Heavy focus on data.

Conversion and data integration supporting back-end insurance processes including claims, billing, and policy reporting

Create scripts for data maintenance or bug fixes. Review analyze and Document data and workflow processes.

Good data analysis, application troubleshooting and writing skills assist with administrative maintenance of relational.

Databases including backup/recovery, schedule jobs.

EDUCATION

Technological Institute of the Philippines, PH— Bachelor of Science in Information Technology

June 2001 - May 2006, PH

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