Customer Service Sales

PROFESSIONAL PROFILE

Highly motivated, adaptable individual with results-oriented mindset with 5+ years’ experience in various positions in the customer service industry. Recent graduate seeking an entry-level position in Human Resources. Effectively and proactively communicates with various managers suggesting problem-solving ideas while working productively within a fast-paced team environment. Motivated and trained staff in sales procedures and techniques. Excellent in establishing and maintaining outstanding rapport with clients and team members. Also, met and excelled company goals and objectives through organization and multi-tasking skills.

Core competencies include:

Customer Service

Products & Services

Communication Skills

Organization

Customer Satisfaction

Problem-Solving Strategies

Takes Initiative

Processing Payments

Time Management Skills

Service Delivery

Customer Retention

Profitability

PROFESSIONAL EXPERIENCE

Michael Kors, Fort Worth, TX Oct 2016 – Present

Sales Associate

Assists several shoppers simultaneously by locating items, as well as answering their questions and concerns.

Evaluates product displays and suggested high-end merchandise to showcase as this could potentially increase revenue.

Performed various tasks, including rearranging stockroom, labeling products, and ensuring store is clean and organized.

Accurately processed all transactions, such as payments, returns, and exchanges.

Communities in Schools North Texas, Denton, TX Jan 2020 – May 2020

Internship

Created social-emotional learning activities for middle school students.

Used my communication skills to make touch base phone calls to parents.

Became creative with coming up with lesson plans to fit the students’ needs.

EDUCATION

Bachelor of Science in Human Development and Family Science, University of North Texas, Denton, TX, May 2020

VOLUNTEER EXPERIENCE & MEMBERSHIPS

Volunteer, Our Daily Bread

Member, Kappa Kappa Gamma Sorority

Member, Filipino Student Association

T H

Denton, TX **************@*****.*** 903-***-**** LinkedIn

INTERNAL AUDIT ANALYST

TAYLOR HUDSON

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