PROFILE*
Highly interested and skilled in database design and software development. Attained a bachelors’ and masters’ degree in engineering, possess strong mathematical skills and have written codes for several console and web applications through proficiency in programming and algorithm design. Possess the desire to succeed and to do things right the first time. Fluent in English and excellent attention to detail
SUMMARY OF QUALIFICATIONS
Programming: Python, JavaScript, ASP.Net (C#), XML
Database Systems: Database design (DDL queries), implementation, management and DML queries using PostgreSQL and MySQL
Software: Android Studio, Visual Studio, PyCharm
Web Design: Developing responsive web user interfaces using HTML, CSS, SASS, graphic design using Adobe Illustrator, Photoshop and Lightroom
Operating Systems: Android, IOS, Windows 10, Linux
Networking and Network Security: Firewalls, DNS, Virtual host, IP addressing and Subnetting
Other Tools: Experience using Git as a source control tool. Familiarity with Microsoft and Linux server technologies like IIS, Apache, Microsoft SQL Server, WAMP Server
Additional Qualifications:
Knowledge of business processes.
Possess exceptional interpersonal, organizational and analytical skills
Experience with the .NET framework.
Object-oriented design and implementation knowledge.
EDUCATION
Internet Applications and Web Development September 2019 - Present
Algonquin College – Ottawa, ON
GPA 3.90 / 4.0
Post Graduate Studies, Industrial Engineering February 2016 – May 2018
University of Benin – Benin, Nigeria
B.Sc. Chemical Engineering September 2006 – September 2011
Madonna University – Elele, Nigeria
WORK EXPERIENCE
Customer Service Consultant June 2019- August 2019
Rogers Communication – Ottawa, ON
Resolved product or service problems by clarifying the customer's complaint, determined the cause of the problem, selected and explained the best solution to solve the problem, and expedited correction or adjustment
Managed large amounts of incoming calls
Provided accurate, valid and complete information by using the right methods or tools
Kept records of customer interactions, processed customer accounts and filed documents
Informed and educated customers of deals and promotions
Persuaded customers to reconsider cancellation
Project Administrator
Benin Electricity Distribution Plc – Benin, Nigeria March 2016 – March 2019
Organized, attended and participated in stakeholder meetings, and ensured stakeholder views are managed towards the best solution.
Facilitated development of project plans and managed them from inception to completion
Maintained and monitored project plans, project schedules, work hours, budgets and expenditures
Ensured projects adhered to frameworks and all documentation is maintained appropriately for each project
Assessed project risks, issues and provided solutions
Junior Software Developer
Benin Electricity Distribution Plc – Benin, Nigeria December 2014 – February 2016
Running test on built web and android applications
Debugging software and fixing syntax and run-time errors
Documentation of codes on Git
Participating in paired programming with team of developers
Identified and learned appropriate software and hardware used to support the company
Perform hands-on fixes including installing and upgrading software, implementing file backups, and configuring systems and applications
Developed help sheets and knowledge-base articles for end-users