Restaurant Supervisor, Receptionist or waitress

MA. LUALHATI CARREON DIMAANO

Doha, Qatar

Mobile: 974-********

Email: *****************@*****.***

Personal Statement (Career Objective)

I am seeking employment with a company where I can grow professionally and personally, I seek challenging opportunities where I can use fully my skills for the success of the organization.

Summary of Qualifications

Have strong leadership, communication and organizational skills.

Has extensive experience in hospitality industry for a wide range of services that company provides.

Exceptional ability to manage time and handle multiple tasks and priority.

Excellent communication and interpersonal skills, superior telephone manner Maintain a professional, composed manner when interacting with internal and external customers.

Flexible and adaptive in response to changing team needs.

Responds quickly and appropriately under a variety of situations. Provides information advice and guidance a timely and efficient manner ensures that All the responses are accurate.

Attention to detail.

Entrepreneurial Spirit and team player

Able to work independently as well as in a team environment. Employment Summary

Food and Beverage Coordinator

Sealine Beach, A Murwab Resort, April 2019 – May 2020

Loss Prevention Admin Assistant

Sharq Village & Spa Hotel Doha Qatar, Operated by Ritz Carlton B.V December 2014 – September 2018

All day Dining waitress, Fine Dinning waitress, Bar waitress Sharq Village & Spa Hotel Doha Qatar, Operated by Ritz Carlton December 2006 – December 2014

Data Encoder

DSI- Manila, Paranaque City July 2002 – December 2005 Work Experience

Food and Beverage Coordinator

Sealine Beach, A Murwab Resort (Owned by Katara Hospitality) April 2019 – May 2020

Is responsible for the successful administration of special events and the assistance with the food and beverage Department Manager. To assist in the development of the Food and Beverage floor Supervisors and front line service staff.

By means of recruitment, orientation, training, coaching and evaluation as outlined by the Food and Beverage Manager, Responsible for the continual Supervision of service throught the season.

Assist the Food and Beverage Manager and Sales Representative to maintain event business by way of providing courteous and effective selling techniques. To keep employees advised and updated of particulars pertaining to all events.

Responsible for the continuous supervision of service leading up to, during and following each event. Performs specific tasks as requested by the Food and Beverage Manager while and on and off site.

Loss Prevention Admin Assistant

Sharq Village & Spa Doha Qatar Operated by Ritz Carlton B. V. December 2014 – September

Served as central point of contact for all outside vendors needing to gain access to the building.

Planned meetings and prepared conference rooms.

Maintained an up to date department organizational chart

Dispersed incoming mail to correct recipients throughout the office.

Supplied key cards and building access to employees and visitors.

Made copies sent faxes and handled all incoming outgoing correspondence All day Dining waitress, Fine Dinning waitress, Bar waitress Sharq Village & Spa Hotel Doha Qatar, Operated by Ritz Carlton December 2006 – December 2014

Assisted guests with making menu choices in an informative and helpful Fashions.

Delivered exceptional service by greeting and serving customer in a timely, friendly manner.

Appropriately suggested additional items to customers to increase restaurant

Sales.

Answered questions about menu selections and made recommendations when requested.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special request

Regularly checked on guests to ensure satisfaction with each food course and beverages.

Managed closing duties including restocking items and reconciliation of the cash drawer.

Skillfully anticipated and addressed guest service needs.

Delivered exceptional, friendly and fast service. Data Encoder

DSI- Manila, Paranaque City July 2002 – December 2005

Ensure the correct and timely report issuance particularly standard files in relation to the productivity quality targets of the operations department.

Encode information accurately efficiently in the user application based on received trade documents comprehensive import supervision scheme. Contract country instructions, business rules and other related similar reference.

Check the information quality of the documents, ensuring that these are properly registered in the system.

Trainings Attended

Veterans Bank Philippines – On the job training

August 08 – September 08 2006.

Heritage Hotel(Five Star Hotel) Roxas boulevard, Pasay city - New Golden Pavilion Fine Dinning Chinese Restaurant ( one month On the job Training as waitress

Inter- Seas Management Training Centre Corporation – Certificate of completion registration # FB-1931, Manila Food and Beverage Attendant Training Courses:

The Ritz Carlton Other 90% Service Recovery

The Ritz Carlton Chives Academy

The Ritz Carlton Certification Learning Coach

The Ritz Carlton Sharq Village & Spa Opening Team

Create Cocktails level 1 Mixology

The Ritz Carlton Outbound Training

REFERENCES

Mrs. Edna Serrano

Sharq Village & Spa Hotel/Currently working in Sealine Beach Resort, Doha, Qatar Culinary & F&B Coordinator/Front Desk Greeter

Mobile## 974-********

Email Address: ********@*****.***

Mohammed Makdum

Assistant Director of Loss Prevention

Sharq Village and Spa Hotel/currently Security Manager of Sealine Beach Resort, Doha Qatar

Mobile # 974-********

Email address: ********.******@*****************.*** Abdulaziz Alboanin

Director of Loss Prevention

Sharq Village and Spa Hotel (Managed by Ritz Carlton Company) **.*****.**.*******@***********.***

Mobile # 974-********

Office # 4425 6444/4425 6400

Ms. Harlene Tiu

Assistant Manager – Marriot Marquis

Sharq Village & Spa Hotel Doha Qatar (Managed by Ritz Carlton Company) working in Marriott Marquis Hotel Doha Qatar

Mobile # 66624089

Email Address: *******.***@********.***

Abigail Mabilog

Share Village & Spa Hotel (Managed by Ritz Carlton Company) Human Resources Executive Admin

Mobile# 974-********

Email Address: *******.*******@***********.***

Robin Sikumaran

Sharq Village & Spa Banquet Director/ Currently working in Tamara Hotel in India Mobile# 009***********

Email address: *******@**************.***/*********@*****.*** Mrs. Vida Velazquez

DSI- Manila incorporated Supervisor – Paranaque city Mobile# +639*********

Angekuta G Panganiban

Service Head Veterans bank Batangas Branch

Office # 043*******

Sofar Ahmed

Food and Beverage Manager

Sealine beach Resort, Doha Qatar

Mobile# +974-********/Office # 974-********

Email address: *****.*****@*****************.***

Contact this candidate