Customer Service Representative

PAWANPREET KAUR

Address – ***** *** street Surrey BC V3T2Z4 Email - **********@*****.***

Contact number - 780-***-****

SKILLS

•Excellent communication skills while being fluent in English, Punjabi and Hindi.

•Ability to work with computerized systems and with minimum supervision.

•Attention to detail and organizational skills.

•Positive attitude, punctual and solid work ethic.

•Ability to resolve retail and/or customer issues.

•Computer literacy with experience using Microsoft Office.

•Ability to work effectively in very fast paced environment.

WORK EXPERIENCE

Certified Sales Advisor

Best Buy Canada

April 2019 to Present

•Assisting customers with locating merchandise.

•Operating the cash register as needed throughout your shift.

•Up-selling additional warranty protection and other store offers.

•Maintain current knowledge of new technological trends for your work area.

•Answer any questions customers may have about potential purchases.

Customer Service Representative

Amrit Indo Canadian Academy May 2017 to August 2018

Ludhiana, Punjab.

•Developed positive customer relationships through friendly greetings and excellent service.

•Organized racks and shelves to maintain the visual appeal of the library.

•Accepted payments for overdue item fines, replacement fees and photocopy/fax purchases.

•Checked in, checked out and renewed library materials.

EDUCATION

Associates of Arts in Mass Communication

Columbia college - Vancouver, BC

Currently enrolled

Reference

Akanksha 236-***-****

Gurmeen Kaur 778-***-****

Contact this candidate