Manager

STEPHANIE SZENDREY

***** ******* **** **** #***, North Olmsted, 44070 · 216-***-****

*************@*****.***

To build a long-term career in the customer service field with opportunities for career growth.

EXPERIENCE

03/2008 – PRESENT

ASSISTANT MANAGER, BARTENDER, TRAINER, SHIFT SUPERVISOR SERVER, Red Robin, North Olmsted, OH.

Promoted to Assistant Manager after taking on many roles within the company, which has been the position I’ve held since 2013. My duties as Assistant Manager include weekly scheduling, interviewing and calibrating on potential new hires. Manage inventory for all items pertaining to the bar. Monitoring weekly forecasting report for inventory orders. Manage shift teams of 20-25 employees, 65 in all. Balanced house bank daily. Ensuring that company standards are adhered to. Manage customer complaints and guest concerns. Creating culture of trust and fairness for those who report to me.

07/2007 – 8/2008

LEAD BRAND REPRESENTATIVE, Limited Too

My duties included, sorting inventory, operated and balanced cash register, supervision over associates.

EDUCATION

AUGUST 2004- MAY 2009

BACHELOR OF SCIENCE IN SOCIOLOGY, Bowling Green State University

Deans List 2008. Majored in Sociology and minored in Psychology.

AUGUST 2009- MAY 2011

STARTED GRADUATE SCHOOL, Kent State University

Sociology

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate