Michael Boyd
Test Manager
*******.*.****@*******.***
Career Summary
Solutions-oriented Test Manager with a 16-year career in Software Testing. Experienced in all stages of the testing lifecycle. Proven success creating testing strategies and interpreting business requirements to create test plan and test cases. Specializing in Testing Management, Functional Testing, and Performance Test Planning and Execution. Proficient in Agile methodologies, traditional Waterfall methodologies and blended methodologies. Well-versed in the defect management lifecycle, tracking bugs using Quality Center and Jira. An effective communicator and team-builder who has worked with blended teams of client IT resources, onshore and offshore testing, and development resources.
Key Areas of Expertise
•Test Planning and Management
•Defect Management
•User Acceptance Testing Coordination
•Performance Testing
•Business Analysis
Team Building and Communication
Tools Used
•HP ALM, Jira, HP LoadRunner, Microsoft Project, Delphix, JMeter, Java, Junit, Selenium
Accenture, Chicago 2002 - 2019
Selected Experiences
Telecommunication Company: System Integration Test Lead
The LeaseAccelerator project included replacing the company’s existing lease administration and accounting system, Harbor Flex, with Lease Accelerator. This included replacing existing integrations to/from PeopleSoft Financials
Responsibilities:
•Deliverables (Test Strategy, Conditions, Scripts, Execution Schedule and Metrics)
•ALM Setup/Training (Setting up the project instance of ALM, training vendors on use)
•Management of Onshore/ Offshore testing resources
Insurance Client: Test Manager
Performed Product Test Assessment for a large Insurance client and resulting “Quick Wins” Implementation based on recommendations.
Responsibilities:
•Served as Test Data Manager for Quick Wins Implementation
•Served as TDM Architect on Testing Assessment Activity
•Led TDM Assessment; researched and provided TDM recommendations
Insurance Client: Test Manager
Accenture serves as the Application Outsourcing partner for a large Insurance company. The client has a complex IT environment, including mainframe and AS/400 environments, CRM applications and a web portal.
Responsibilities:
•Served as Test Lead for BPO Project
•Developed Transition Model for Onshore/ Offshore Testing Team
•Responsible for testing multiple concurrent projects on a variety of platforms with a variety of user communities
•Conducted weekly meetings with the Client Application Development Leadership and Business to define the scope and acceptance criteria