Pharmacy Technician Customer Service

Sarah Robertson

Telephone: 1-630-***-****

Address: **** ********* ***, ********** **, 60586

Email:*****************@*****.***

Objective: To enhance my professional skills, growth in this company. Obtain more opportunities for professional challenges and advancements in a dynamic workplace. To gain more leadership skills and involvement with working in this field. To be able to provide care for others and advancement within the company. Help with moving the company forward and ensuring the quality of work.

Skill Set:

• Strong verbal and communication through customer interactions.

• Experience with working in a fast-past retail/warehouse environment.

• Able to meet quotas and deadlines as well as open communication with management

• Excellent customer service and being able to provide what is needed for customer satisfaction

AMITA Health

Address: 500 Remington Blvd. Bolingbrook IL, 60440 Telephone: 1-630-***-****

Position: Patient Access & Registrar

• Take & Assist in collections

• Ensure & Assure Patients receive care with or without insurance

• Meet daily quotas in registration payments

• Insurance training

• Provide information about coverage

• Managing admissions and discharge

• Verifying insurance

• Arranging transfers to other medical facilities

• Collecting Co-Pays

• Verifies patient records for eligibility & demographics United Health Care

Address:2539 Ogden Ave suite 1c, Downers Grove, IL 60515 Phone: Rosio- 1-630-***-****

Dates: March 2019 -August 2019

Position: Certified Pharmacy Tech

• Made calls to customers about medications

• Scheduled calls for the pharmacist to ensure customers had refills

• Trained new employees on daily tasks and conduct

• Worked diligently to ensure each member was taken are of with explanations on why the medications they took or did not, are imperative

• Worked directly with management and remotely, when needed Symbria Pharmacy

Address: 7125 Janes Ave Unit 300, Woodridge, IL 60517 Position: Lead Pharmacy Technician

Phone: 1-630-***-****

Dates: January 2017- May 2018

Job Details:

• Prepare and process prescription medications for customers.

• Ensure medication availability by delivering medications to departments.

• Organize medications, prepare labels, and calculate medication quantities

• Ensure all medications are correct and on-time for pick up Home Healthcare Services

Address: Various Addresses-

Position: Home Healthcare Aide

Dates: June 2018-December 2018

Job Details:

• Helped care for hospice patients in-home

• Sorted and administered daily medication

• Provided meals and enforced dietary needs

• Ensured quality of work with the patient

• Cleaned and maintained a healthy living environment CVS Pharmacy

Address: 809 Plainfield Rd, Joliet, IL 60435

Position: Pharmacy Technician

Dates: October 2016- April 2018

Phone: 1-815-***-****

Job Details:

• Prepare and process prescription medications

• Stock shelves for the proper inventory of medications.

• Assist customers with medication inquiries

• Report any changes in medication to Pharmacists for consult with customer

• Labeled and gave instructions for medications

EDUCATION

Joliet West High School: High School Diploma

Graduated: June 2014

Certified Pharmacy Technician License 2019-2020

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