RASHMI LAROIA
Mobile: +91-981******* ~ E-Mail: addk2z@r.postjobfree.com; addk2z@r.postjobfree.com
~ PROJECT MANAGEMENT /SCRUM MASTER/ TEST MANAGEMENT~ PROFESSIONAL SUMMARY
Rashmi is experienced Agile/Scrum professional, working on principle #BeingAgileIsBeingAdaptive. She has to offer a total 15+ years of experience including 5+ years of Project Management/ Process and operational excellence/Scrum Master with an impressive record of delivering and implementation. She is skilled and successful in leading teams in adopting Scrum and Agile best practices with strong business results. She comes from a technical background and is able to break down barriers by providing highly credible leadership to development & testing teams. As a true professional she is excited by everything she does, big or small. Right now she is looking to join a company that has an environment of trust where problems can be raised without fear of blame or judgement and handled in agile manner.
Core Competencies - Organizational Leadership • Program Management • Strategic Planning & Execution • Risk Management • Scope/Schedule/Cost Management • Team Management & Development • Quality Orientation • Change Management • Communication Management
Program Management including risk management, resource management, communication, managing conflicting interests of various stakeholders, cross-team issues and escalations
Hands on experience in project management methodologies like Waterfall and Agile Project Management
Empirical exposure to leading successful Scrum based development teams
Knowledge with widely successful Agile techniques: Sprint Planning, User Stories, Continuous Integration, Continuous Testing
Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management
Hands on experience in project planning, executing, controlling, closure of projects, setting up of high performing and self-organized teams for a cost-effective project delivery for 7+ years
Maintaining quality deliveries and building trust by delivering quality product towards client’s needs in timely manner through effective coordination with client and service delivery team
Actively involved in customer management, effective communication to identify customer needs and evaluate alternative business solution, managing day to day customer interaction
Proven success in assisting setting up of the Testing Practice, involving hiring and training of members, setting up test lab, creation of testing collaterals, service offerings
Able to run Bids, SDLC, Health checks, Services from testing perspective
Helped in establishing Risk Management and governance dashboard for leadership team and at program level
Handling pre-sales activities from Testing response perspective including technical qualification, solution fitment and demonstration of proposed solution/product
Extending support to Business Development Group for developing new business and existing client relationships through marketing leads, managing offshore client relationships, preparing marketing collaterals and solution accelerators
Held PMO role and worked with individual Project Managers to improve overall standards in terms of quality
On-site working experiences with USA/EMEA/APAC Clients Noteworthy Milestones
Received “Award of Excellence” at SDNA Infotech
Holds merit of receiving “On the Spot”, “Pat on the Back”,” Associate Performance” Awards at Dell Services
Facilitated as SPOC from Testing Practice group to carry test processes reformation and alignment with Dell Services
Received Certificate of Appreciation for commitment to quality and process enabling the organization to achieve Maturity level 5 in CMMi-Dev v1.2 in Jun’11
Member of Technical Interview Panel for QA Hiring and attended several Walk-ins
Launched personal blogging website phoneswiki
Gave back to the society by assisting NGO, Youth Veerangnayen, in setting up website http://youthveerangnayen.org/ OCCUPATIONAL CONTOUR
Apr ‘19 – Till Date (SDNATECH)
Project Management
In addition to the routine project management activities, have added the beginner level skill sets of SEO, SMO and Digital Marketing
Plan and monitor presence on social media
Write and optimise content for websites, blogs and social networking accounts.
Proofreading for any errors or bugs in content.
Be actively involved in SEO efforts
Collaborate with designers to improve user experience.
Measure performance of digital marketing efforts using Google Analytics
Client Communication and coordination, understanding their requirements and responsibility of delivery July ‘17 – October ‘18: EXL Service
Project Management
Domain: Life Insurance
Environment: Java, Angular 2, AWS, GitHub
Role:
Worked towards developing an effective digital customer acquisition strategy where the key differentiator was capability to utilize machine learning and applying analytics on each touchpoint
Setup Product Development team comprising of Designers, Business Analyst, Development Engineers and Testers
Environment setup in coordination with multiple product stakeholders
Worked with BAs on business specifications/limitations, assisted in finalizing requirements for Customer Acquisition analytics, Customer Behaviour and Product Analytics. #FutureStateCustomerAcquisition
Facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings
Educating and reinforcing scrum methodology and agile framework to team members and key stakeholders in an ongoing process
Tracking and managing product backlog, burn-down metrics, velocity, and task break-down
Make recommendations to management about schedules, prioritization and resource allocation
Providing project plan/status reporting for use by account managers and management on weekly/monthly and annual basis
Track and manage SLAs for project
Leading and driving the team for better performance, performing Resource Planning & utilization (allocation/release, ramp up/ramp down), Capacity Planning (effort management), Performance Management (review / Appraisals) and user management tools April ‘15 – June '17: SuperDNA 3D Lab
Project Management
Domain: Enterprise Mobility, E-Commerce, E-Learning, Finance Environment: Firefox and Chrome OS, BB10, Windows XP, PHP Technologies like Cake PHP, Symfony, Wordpress, Core PHP, Angular JS
Role:
Led Agile team of 25+ people including Designers, Development Engineers, Testers and freelancers to execute and deliver projects in enterprise mobility, ecommerce platforms and e-learning domains spread across 3-5 projects
Administered all aspects of Agile with Scrum processes
Improvised processes for quality. Implemented programs to identify and drive early test adoption and Agile principles in all projects, validated functional and non-functional requirements
Effectively led teams with various staffing models of internal and external on-shore and off-shore resources. Provided leadership and supervisory oversight to development and quality assurance
Reviewed business specifications/limitations and constructed reviews of business approach
Ensured developers, designers and QA team work collaboratively to determine technical direction and approach to system design and implementation, including both brand products and supporting systems
Created, managed and tracked project vehicles, including, but not limited to
Project schedules/Project scope/Resource plans/Change Requests/Enhancements
Detailed project plans/ Status reports/ Risk Register/ Budgeting
Test Execution Plan/Test Readiness Review/ Bug Triage, Deliverables/Sign Offs
Tailored project management, development processes to meet the needs of individual (new and/or ongoing) clients
Managed scope and Control Change
Communicated and collaborated with customers as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors in a timely manner
Communicated effectively and regularly with the client, developing strong consultative customer relationship
Published project metrics dashboard to the internal and external stakeholders
Mentored and trained project team members on Software Development processes and best practices
Played a vital role in creation, review and sign off of all relevant deliverables, including designing, planning, test strategy
Identified and shared best practices
April ‘12 – Jan’15: TAXTriangle Advisory Pvt. Ltd. Program/Product Management/QA Head, Freelancer
Domain: Online platform for Audit, Taxation, Accountancy, Legal, Company Law, corporate advisory & IT services Environment: Windows XP, Windows 7, Windows 2008 Server Services: Tax Advisory and Compliance, Business Advisory, Audits Role:
Managed team of Software Test Engineers and coordinated all QA related activities like visualizing and implementing test design, strategy, test planning and execution, people management.
Worked as a freelancer, played multiple roles of tester, test manager, consultant for clients Aug’04 – Sep’11: Dell Services, (Formerly Perot Systems TSI (India) Ltd.), NOIDA Software Development Manager II
Domain: Life Insurance, Hospitality, Healthcare & Human Resources Customers: Perot Systems Insurance Solutions, USA; SHL, UK; UNITE Business Solutions, UK; BCBSRI, USA Environment: Microsoft Technologies, Java/J2EE, Mainframe Role:
Led a team of 25 Software Test Engineers including Automation and Performance experts in offshore/onshore model
Managed and coordinated various project related activities like people management, test planning, implementation of test strategy, client-interfacing and QA deliveries
Effectively interfaced with sales and business development teams to convert testing opportunities into business by developing and implementing effective Software Testing Services Solutions for customers; prepared testing services related case studies, solution accelerators showcasing wide range of organizational testing services capabilities
Acted as the Owner of testing activities viz., monitoring and tracking smoke, system, system integration, regression, UI, functional & NFR
Monitored and guided teams on
Test and Defect Management activities using various Test and Defect Management Tools - Defect tracking, monitoring & closure, triaging, DSR
Analysis of business requirements and system functionalities from Use Case documents, Use Case QA Review, conducted requirement gap analysis together with Business Analysts and domain subject matter experts, as per test driven development approach
Instrumental in the implementation of knowledge management activities, including KM Planning, KM artefacts creation and archival Feb’04 – Jul’04: Relsys India Pvt. Ltd., NOIDA
Test Lead
Customer: Relsys Inc, USA
Environment: Microsoft Technologies, Visual Studio .NET, Oracle 9.2i customer Apr’02 – Jan’04: HCL Technologies, Gurgaon
Test Team Member
Customer: Lexis Nexis Inc., USA
Environment: Visual Interdev 6.0, Asp 3.0, Pro *C & Oracle 8.0.6, Silk Test CAREER COMMENCEMENT
Nov’97 – Apr’02: RMSI, NOIDA
Test Team Member
TECHNICAL
Test Tools: JIRA, Mercury Quality Center, Borland SilkTest, Selenium, Rational Test Studio and QTP, Bugzilla, Rational Clear Quest, TFS
Platforms: UNIX and Windows (95, 98, NT, 2000, XP & 2003), Chrome and Firefox OS Database Systems: Oracle & MySQL
Others: SVN, Visual SourceSafe, MAPINFO and ARCVIEW, Confluence, Microsoft Tools like Excel, Word, PowerPoint, Visio, Google Analytics, Google Webmasters, Ahrefs, Moz, Social Media tools ACADEMIC CREDENTIALS
1994 B.E. in Electronics & Communication from Bihar College of Engineering, NIT, Patna 1987 Class 12th from Notre Dame Academy, Patna
1985 Class 10th from St. Joseph’s Convent High School, Patna COURSES & CERTIFICATIONS
Certified Scrum Master (Scrum Alliance) in 2018
Certified Agile Master in 2018
ITIL v3 foundation certification, April 2011
CSTM (Certified Software Test Manager), 2004
CSTE (Certified Software Tester), 2003, QAI (Quality Assurance Institute, USA)
2 year Course (GNIIT) from NIIT, New Delhi in 1997 TRAININGS ATTENDED
Workshop-cum-Training on Team Leadership Skills
Training in Rational Robot
PMP Trainings and Workshop
P3MM Trainings related to Cost, Scope and Schedule
Leadership Trainings by Dell
PERSONAL SNIPPETS
Residence Address: # 856, First Floor, Sector 12, Panchkula Permanent Address: 14D, Pocket D, SFS Flats, Mayur Vihar Phase - 3, Delhi – 110096