AMANPREET SINGH Ph. 905-***-****

addjzc@r.postjobfree.com

Skype name: amanpreet.mca

Work Authorization: PR

OCJP, ITILv3 and IBM Integration Bus v9.0 certified result focused and customer-oriented seasoned IT Professional with 11 years of Software Industry experience (5 years of Production Support, 2 years Software Testing and 4+ years of Software Development).

PROFESSIONAL SUMMARY

Experience and knowledge of ITIL Framework, Release Management principles, methodologies and tools (Remedy, Service Now, HP Service Manager etc.)

Worked with External vendors and internal Project Managers to develop the execution of production changes and transition to production support team.

Remarkable in supporting UNIX environment with Expertise in analyzing and resolving production issues.

Skilled in Unix Shell Scripting and Perl Scripting

Responsive and Agile development professional experience in full project lifecycle.

Excellent Knowledge of Application Lifecycle Management, Change & Release Management processes.

Handled EDI projects to coordinate testing and documentation, maintenance and troubleshooting.

Coordinate with internal teams and stakeholders to raise and follow up for support tickets.

Prepare and plan schedule for 24 7 production support.

Experience in RESTful web services using SoapUI and Groovy Scripting

Managed daily modifications to support customer’s business and technical specifications.

Experienced in building and maintaining Batch interfaces using Axway Managed File Transfer (MFT) solutions (Gateway Interchange, Transfer CFT and Sentinel).

Experienced in different EAI products (IBM Sterling Integrator, IBM Websphere Message Broker, Websphere MQ Series, Axway MFT, Intersystems Ensemble).

Knowledge of Canada’s Accessibility such as WCAG, AODA and Completed trainings for AODA(Accessibility for Ontarians with Disabilities Act.)

Owning additional Initiatives: Knowledge Management, Employees engagement forum.

TECHNICAL SKILL

Middleware technologies: IIB10/Message Broker v7-8, MQ Series, IBM Sterling Integrator, Axway

Managed File Transfer (MFT), Intersystems Ensemble, HL7, FHIR

Programming: Java/J2EE, JavaScript, Shell/Perl Script, ESQL, Cache

Operating Systems: UNIX, AIX, Windows.

Tools: Microsoft SQL Server, JIRA, HACMP, Remedy, SharePoint, SPLUNK, ServiceNow, XML, STASH-GIT, CVS, Control M, PowerShell, Beyond Compare, RFH2Util, Eclipse IDE, Tomcat, HP QC, MS Visio.

Industry/Domain: Financial, Healthcare (both Payer and Provider)

Database: Microsoft SQL Server.

PROFESSOINAL EXPERIENCE

Production Support Specialist Oct’19 – Till date Dapasoft Inc (North York, ON)

Project: Modernized Integration platform

Description: Modernized integration platform using Microsoft Corolar/Biztalk Integration Platform and Microsoft Azure cloud, program will transform existing on-premise integration platform build using C++/C# to Corolar Integration platform on cloud. Also redesign the Integration Engine to support FHIR format

Platform/Software/Tools: O/s: Windows/UNIX S/w: Microdsoft Corolar/BizTalk, ActiveMQ, SQL Server Scripting framework: Shell Scripting, Powershell. Configuration Tools: Sharepoint

Responsibilities in Project

Developing feeds that Support Realtime data transfer using Microsoft Biztalk.

Subject Matter Expert and responsible for providing guidance and technical advice and mentoring in resolving complex problems

Oversee the resolution of Problem Records that get generated from SEV 1/2 tickets.

Work with External vendors and internal teams to develop the execution and test plans for changes.

Initiate and oversee Applications tuning, code restructuring, and other efforts to improve the efficiency and reliability of programs and to minimize ongoing maintenance requirements.

Work with development teams to ensure compliance with issue resolution SLAs

Creating reports using SQL Queries and Stored Procedures.

Carrying out user testing with end users to sign off on the deployment process

Preparing detail Plans (using Excel Macros/Powershell Scripts) for Handling Upgrades, Application patching, planned and unplanned downtime activities.

Perform periodic audits of the Middleware platforms to monitor issues that may impact the stability and performance of the environments.

Applications tuning, code restructuring to improve the efficiency and reliability of programs and to minimize ongoing maintenance requirement and Release management activities.

Monitoring specialist Oct’18 – Sep’19

Edifecs Technologies (Mohali, India)

Project: Affordable Care Act (ACA) implementation

Description: Dev-Ops project for support and maintenance of Middleware solution to automate exchange of X12 data, we deal with Payer and CMS for purpose of Encounter data Submissions to Medicare, Medicaid and Edge Server markets.

Platform/Software/Tools: O/s: Windows,Linux S/w: ActiveMQ, SQL Server, MySQL Scripting framework: Shell Scripting, Powershell. Configuration Tools: Git Stash, Sharepoint

Responsibilities in Project

Managing end to end UNIX based solution for clients, for submitting client data to CMS (Centers for Medicare & Medicaid Services) under ACA(Affordable Care Act) .

Monitoring System performance and do kernel tuning to enhance the system Performance.

Handling Planned and Unplanned downtime and Application patching activities.

Monitored system performance & problem determination for remote servers using remote logging tools Tivoli TEC Enterprise console, Tivoli Net view web console.

Worked on weekly reboot of servers after checking weekend backups.

Logged into Severs and Updating Log files. Maintaining back up Reports, Running daily, Weekly, Monthly back up reports.

Develop, create and design specialized utility programs that modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.

Coordinate smooth client/project/module handover from Development to Support team, get the fixes implemented with warranty period.

Worked on Incident Management, Release Management and Problem Management

Very good at understanding EDI functional requirements and converting them to technical specifications, also designed enough number of MRS documents

Developed and maintenance of REST web services for fetching XML data from CMS site.

Worked on automating the process of deployment of the solution on the production environment

Created solution using (SQL/Powershell/Groovy) to Automated process to communicate with CMS websites for pulling latest codeset and submitting provider data to website.

Perform periodic audits of the Middleware platforms to monitor issues that may impact the stability and performance of the environments.

Keep track of defects using JIRA and Confluence, escalating as required.

Write shell scripts for creating reports from logs or data files

Release Management Analyst Nov’17 – Oct’18

NTT DATA Services (formerly DELL Services) (Noida, India)

Project: Managed File Transfer

Description: MFT is a transaction engine for modeling and managing business processes that support high volume electronic message (or document) exchange, sophisticated routing, translation and flexible integration in real-time with internal systems and external partners.

Platform/Software/Tools: O/s: Windows S/w: IBM Sterling Integrator Scripting framework: Shell Scripting, Perl, Batch Scripting. Configuration Tools: JIRA, Sharepoint

Responsibilities in Project

Continually work towards making improvements in the release management process

Potentially working with senior staff and management to develop successful release plans, process changes, and status reporting

In addition, responsibilities include working with the governance release management team to improve the release management processes and procedures

Coordinate tracking of defects during different release phases with Project Manager and work with Project Manager to ensure proper closure

Program manage cross platform projects around upgrades and patching, provide input and support to tracks for process improvement initiatives

Creating Powershell customize scripts for File validation before Feed picks files for processing.

Work with External vendors and internal Project Managers to develop the execution of production changes and transition to production support team.

Scheduling or modify jobs in Control-M, Windows Scheduler, Cronjob.

Keep track of failed job and rerun manually if needed.

Perform maintenance and troubleshooting of continuous build/deployment systems

Preparing detail Plans (using Excel Macros/Powershell Scripts) for Handling Upgrades, Application patching, planned and unplanned downtime activities.

Subject Matter Expert and responsible for providing guidance and technical advice and mentoring in resolving complex problems.

Designs, codes, tests, debug and documents software according to standards, policies and, procedures, security and compliance requirements.

Create Functional Specifications and Source/Destination Technical Specifications for feeds

Initiate and oversee Applications tuning, code restructuring, and other efforts to improve the efficiency and reliability of programs and to minimize ongoing maintenance requirements.

Application Management Analyst Jan’13 - Oct’17

NTT DATA Services (formerly DELL Services) (Noida, India)

Project: Production Support and Maintenance

Description: This project involves Dell Services to assist Client in support and maintenance of Enterprise Integration domain built on WBI–MB and EDI platforms. This involves the implementation of New Projects, Change Requests and day to day operational support of IT systems.

Platform/Software/Tools: O/s: AIX S/w: IIB10, MQ 7.5, Axway(MFT). Scripting framework: Shell Scripting, Perl, Batch Scripting. Configuration Tools: CVS, VSS, Stash Git., Sharepoint

Responsibilities in Project:

Oversee the resolution of Problem Records that get generated from SEV 1/2 tickets.

Work with External vendors and internal teams to develop the execution and test plans for changes.

Using SOAPUI tool tested the Restful and JAX-WS web services

Applications tuning, code restructuring to improve the efficiency and reliability of programs and to minimize ongoing maintenance requirement and Release management activities.

Sr. Software Engineer Jan’10 - Dec’12

DELL Services (formally PerotSystems) (Phoenix, US)

Project: EHR implementation, CAC Implementation

Description: This project was to implement the HL7 interfaces for the enterprise-wide Electronic Health Record (EHR) implementation for meeting the Meaningful Use criteria.

S/w: IBM Websphere MQ Series 6.0, IBM Websphere Broker 6.0, Eclipse IDE. Scripts: Shell Scripting, Perl Scripting, and MS Office Visio

Responsibilities in Project:

Delivery of HL7 and non-HL7 interfaces (ADT, Orders, Results, Billing, etc.) for EHR implementation at 30+ hospitals.

Involved in Creating or Modifying Advance/Intermediate reports both in C/S & Magic in various application such ADM, BAR, NUR, ABS, OE, MRI, EDM, PHA, LAB, SCH.

Software Developer Feb’08 - Nov’09

PerotSystems (Noida, India)

Project: Migration of Neon interface to WMB/MQ Engine

Description: The project mission is migrating interfaces build in legacy systems (Sybase Neon, Sybase Impact and See Beyond's Datagate) to IBM's WBI MB message flows.

Software/Tools: S/w: NEON Datagate, IBM Websphere MQ Series 6.0, IBM Websphere Broker 6.0

Responsibilities in Project

Converting project specifications into sequence of detailed instructions and logical steps for coding into language by applying knowledge of computer programming techniques.

Build HL7 specifications and a common message specification to map all incoming messages

Carrying out user testing with end users to sign off on the deployment process

Software Trainee Feb’07 – Jan’08

PerotSystems (Noida, India)

Project: LMS (Learning Management System) AUTOMATION

Description: Application was developed for the HR Department of Perot Systems to be used as an internal tool to automate the process of designing and managing the Training Calendar.

Responsibilities in Project:

Along with development, involved in the design phase and Involved in peer level code reviews

Designing message flows. Coding in ESQL to implement the routing rules and transformation rules for mapping the messages

EDUCATIONAL QUALIFICATIONS

Master of Computer Applications from Panjab University, Chandigarh (2003-2007)

Bachelor of Computer Application from Punjab Technical University, Jalandhar (2000-2003)

PROFESSIONAL CERTIFICATIONS

IBM Certified Solution Developer Integration Bus V9.0 in 2017

Certification in Information Technology Infrastructure Library (ITIL v3) in 2012

OCJP 5.0 (Oracle Certified Java Programmer) in 2008.

Contact this candidate