Customer Service Representative
Resume:
Ophelia S. Swindler
Winston-Salem, NC 27103
addjva@r.postjobfree.com
Work Experience
Ralph Lauren
Packer
May 2019 to April 2020
Box and pack clothing orders
Scan upc to make sure orders are correct
Great Stops
Laundry Attendant
December 2018 to April 2019
3901 N. Church St Greensboro, NC 27405
Kept Laundry facility clean
Kept restrooms clean and sanitary
Wash dry and fold paying customers laundry
Keptmachines functional
Alorica
Verizon Customer Service Representative
4336 Federal Dr. Greensboro, NC
July 2018- September 2018
Assisted Verizon customers with wireless devices through in-bound calling systems
ACSS web
Info Manager
Doorways
Lab Technician
LabCorp 1447 York Crt -Burlington, NC
April 2018 to June 2018
Operated machines: Tecan, Apex.
Input patient results into computer.
Preformed an array of assays on patient serum
Wal-Mart Associate
Walmart 2107 Pyramid Village- Greensboro, NC
December 2016 to March 2018
Garden Associate at Wal-Mart.
Watered plants, stocked products on the shelves
Cleaned garden center area and kept it tidy for customers
Cashier customer service.
Caregiver (Full-Time)
Coltrane Group Home - Greensboro, NC
July 2008 to December 2010
Assisted mentally disabled clients in taking care of themselves hygienically, physically and mentally.
Cooked and cleaned for clients and taught them how to be more independent.
Taught clients basic reading, writing and arithmetic skills.
Internship
Moses Cone Hospital Pathology Department
May 2010 to August 2010
As part of my educational requirements I took a summer internship and worked with different lab technologist at Moses Cone Hospital.
I learned how each tech performed their specific job duties in the lab.
This experience helped point me in the laboratory field. I really enjoyed this internship!
Secretary/Receptionist
Greensboro Housing Coalition - Greensboro, NC
January 2006 to July 2008
Answered and transferred calls for the whole office
Input client information into the computer system.
Gave incoming clients the appropriate paperwork, according to their individual needs.
Assisted the counselors in maintaining a neat, manageable filing system. I enjoyed working at this job because I got to help a lot of people.
Pharmacy Technician
Rite Aid 1500 Battleground Ave. - Greensboro, NC
November 2002 to January 2006
Assisted the Pharmacist in filling prescriptions for patients, in a fast and accurate manner. I also performed the duties of a cashier.
Ran prescriptions through insurance companies databases for pricing.
Filled prescriptions and talked to customers.
Education
BS in Biology Greensboro College - Greensboro, NC
2006 to 2010 Biology
Graduated 2011
Skills
Previous Lab experience
Great customer service and people skills
Type 30 wpm
Microsoft Office
*Additional Information
Gaps in employment are due to chronic illness. Had a liver transplant in 2016. Most medical issues are now resolved. I do have a disability caused by Crohn’s disease that causes me to use the restroom often during flare-ups. My gastroenterologist can verify this information if needed.
References:
Luke Williams Walmart Supervisor
Cell: 336-***-****
Work: 336-***-****
Michael Hampton Walmart Supervisor
Cell: 336-***-****
addjva@r.postjobfree.com
Work: 336-***-****
Contact this candidate