Sap Developer
Resume:
Elio Hasa
Sturehillsvägen *, ***** Stockholm
**********@*****.***
Skills
Language Skills: Fluent in English, Basic in Italian, Beginner Swedish.
SAP Skills: SAP ECC, SAP CRM, SAP CC, SAP FICA.
11/2019 - Current SAP Consultant, Acando/CGI, Stockholm, Sweden.
• SAP CRM Incident/problem handling that arise from customer
•Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.
•Transform business function requirements into technical program specs to code, test and debug programs
•Co-ordinate and interact with multiple teams
•Assist initial testing of problem fixes, change requests, enhancements, and new functionality.
•Work with the SAP Functional exports to facilitate incident & problem resolution
02/2018 – 11/2019 SAP ABAP Consultant, BRIZO Consulting, Tirana, ALBANIA.
Involved in 2 Projects in Germany (Deutsche Telekom 10/18-02/19, AirPlus International 03/18-Current).
•Deutsche Telekom – ABAP Implementation for Cockpit to manage billable items in order for user to manually Bill, Invoice, Simulate, Reject every single one of them. Group based on user selection criteria and check missing items from selection.
•AirPlus International – End to End Project, Part of Billing and Invoicing Team. Duties were to Import, Management, Process and Storage of Billable Items. Integration with SAP Convergent Charging and Microsoft Dynamics. WebService Development to interact with APACHE KAFKA and Microsoft Dynamics. Usage of EVENTS and Development of Function Modules, Reports to fulfill business requirements.
02/2017-02/2018 SAP ABAP Developer, ALBTELECOM, Tirana, ALBANIA.
•Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.
•Transform business function requirements into technical program specs to code, test and debug programs
•Co-ordinate and interact with multiple teams
•Assist initial testing of problem fixes, change requests, enhancements, and new functionality.
•Work with the SAP Functional exports to facilitate incident & problem resolution
04/2016-02/2017 SAP CRM & CC Developer, ALBTELECOM, Tirana, ALBANIA.
•Support Billing Development Department in achieving its goals and objectives - Analyses MRD/PRD provided by BSS Analysis Unit
•Perform necessary developments in Development environment and inform testing team to proceed with additional tests
•Document the technical flow and configurations related to product that is implemented
•Apply bug fixing in case of detecting problems during tests
•Collaborates with the system vendor within the defined deadline for specific developments/configurations and change requests of the system
•To identify and record any service quality problems and take preventive and corrective actions
•Explore the system capacities to provide solutions for business requests with new logic
•Follow up the current trends in Telco Business Systems by implementing new trend features
•Support other technical teams in case of complex product logic for troubleshooting the customer complains.
01/2015-04/2016 Web Developer, AT Consulting, Tirana, ALBANIA.
•Analyze new client requests
•Develop the CRM platform using PHP, HTML, CSS, JAVASCRIPT, BOOTSTRAP based on the client needs.
•Debug and Maintain code in case of problems
09/2014-10/2014 Customer Service Representative (Training)
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns
Higher Education
2011-2014 Bachelor’s Degree in Information Systems, University Of New York Tirana, Tirana, ALBANIA.
2015-2016 Masters Degree in Computer Science, University Of New York Tirana, Tirana, ALBANIA.
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