Manager Customer Service

Pamela Hormazabal

**** ** * ** ****** MIA FL ****6

786-***-**** / 786-***-**** ********@*****.***

OBJECTIVE: To work as a Manager or Supervisor in your company to exceeds and increase your profits, Atmosphere, and teamwork.

EDUCATION MAJOR

Miami Dade College Associates Degree 2011-2013

Management Training Management Diploma 2008-2008

Purism Matter High School Diploma 1977-1989

QUALIFICATIONS

Operation Supervisor Human Resources

Leading an Inbound and Outbound Operation

Administrative Duties, Developing, Innovating

Customer service and Problem Solving Expert

Import and Export Supervising

FIS international and Domestic flights Expert

Flight Arrivals and Departures Expert

Customs and Boarder Protection Expert

LANGUAGES : English, Portuguese, Spanish

Software Applications: Microsoft Office applications, Printers. CCTV's, Video Projectors EMPLOYMENT EXPERIENCE

LATAM AIRLINES 2000-2020

Document Process Leader Supervisor.

SANTA BARBARA AIRLINES 2002-2004

Passenger check in, flight departures, arrivals, Customs Flight clearance. Flt Ops, Baggage Service.

VARIG AIRLINES 1997-1999

Passenger check in, flight departures, arrivals, Customs Flight clearance. Flt Ops, Baggage Service.

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