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Personal Assistant Manager

Location:
Cape Town, Western Cape, South Africa
Posted:
June 01, 2020

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Resume:

Z.M

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January ****.

Dear Sir / Madam

RE:

My name is Zamile Mrwetyana currently residing in the Langa area. I would like to submit my application in favour of the vacancy advertised and attach a copy thereof for your perusal. I believe your company needs a mover and a shaker. Someone who will live the values, follow through on the Vision. I do believe I am that very person, who will get the results. Following are but a few of my attributes

Attitude / Interaction / Teamwork:

Pleasant, friendly and diplomatic individual

Interacts well at all levels

Committed to professionalism, personalised client focus and efficient service

Thrives in a team environment

Key performance areas:

Highly systematic, well organised and consistent, excellent attention to detail

Effective time management and prioritisation of tasks

Innovative and creative in idea generation and implementation

Responsible and accountable for actions and decisions

Supports, motivates and empowers others in terms of decision making and problem solving

Performs at optimum level at all times – unsupervised and independently. Allow me to assist you in completing your team. Please feel free to contact me should you have any questions.

Yours faithfully

Zamile Mrwetyana

Mobile: 063-***-****

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Curriculum Vitae

Of

Zamile Mrwetyana

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Zamile Mrwetyana

Languages: Xhosa, English, Afrikaans, Zulu, Swati. Gender: Male

Address: E2 106 Hamilton Naki Sqaure, Bhunga Avenue, Langa 7455 Telephone:063-***-****

Date of birth: 24 October 1991

addja9@r.postjobfree.com

EDUCATION

2004 – 2007 Langa High School

Highest standard passed Grade 11

TERTIARY EDUCATION

NCV PROGRAMME: OFFICE ADMINISTRATION

2013 College of Cape Town

Qualification: National Certificate Vocational ( NQF) Level 4 Subjects: English

Mathematical Literacy

Life Orientation

Office Practise

Office Data Processing

Business Practice

Personal Assistant

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SKILLS AND ABILITIES

Excellent written and oral communication skills

Proficient in managing business correspondence

Excellent organizational skills

Filing

Computer skills (MS Word, Excel, PowerPoint and Outlook)

Multi-tasking and excellent time management

Travel arrangements and accommodation bookings

Excellent telephone etiquette

Able to work independently

Experience in working with Simplicity, Finwise, IDOCS, Care Premier, My Practise, Debt help system, SAGE.

Administrative office procedures, skills and equipment. EMPLOYMENT HISTORY

11 September 2017 –15 February 2019: National Debt advisors & Govender Law – Legal Administrator

Contacting clients and creditors for outstanding documentation.

Liaising with various stakeholders in order to successfully complete legal documents for court applications.

Mail merge documents for drafting Manage inbound and outbound calls in a call

Liaising with attorneys to finalise court matters.

Negotiating with opposing attorneys to reach a settlement.

Signing up attorneys to do correspondence work and negotiating the fees.

Serving of court dates and court orders to all parties involved. Z.M

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Contacting clients to ensure that they drop off all the necessary documents at the attorney’s offices.

Typing and formatting legal documents

Deadline tracking and email management

Telephone messaging and screening

Filing and tracking of all legal documentation relating to clients prepared by the team including scanning, filing, couriering and tracking of documents

Provide cover for the other members in the team when required

Assist with general admin tasking and projects.

Ensuring that court applications are up to standard for issuing to court.

Ensuring that work that is done is in line with the NCA.

Conducting investigations and resolving queries.

Sending court applications to attorneys via couriers.

Keeping up to date with new amendments.

Motivating for re-in statement of terminated accounts.

Drawing of files and correspondence received.

Working with insurance of secured facilities such as Bonds and Vehicles.

Training of new staff members about systems used includimh policies and procedures. Febryary 2015 – October 2016: Good Hope Debt Relieve – Trainee Debt Review Manager

Responsibilities:

Data Capturing

Issuing of form 17.1, 17.2, 17.3, 17.4 & 17.7

Handling customer queries

Updating certificate balances

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Issuing of proposals

Liaising with clients and creditors

Assist Call Centre staff with queries in Sandton, Port Elizabeth and Cape Town office.

Liaising with NCR and DC Partners ( PDA)

Prep files for Attorneys for court applications, servicing of court applications, court dates, and court order to credit providers, debt collectors and all other parties involved.

Timeously submission of court documents to creditors

Marketing Plans for all 3 offices

Recruitment of call centre agents

Training and Development

Attend Debt Counsellors meeting DCASA.

Office maintanance, and planning of events.

Invoicing clients and working with payment plans.

Attending to re-instatement of accounts & dealing with Summons / Judgements.

January 2014 – January 2015: Your Debt Friend – Debt Review Admin Clerk

Responsibilities

Data Capturing

Issuing of form 17.1, 17.2, 17.3, 17.4 & 17.7

Handling customer queries

Updating certificates

Issuing of proposals

Liaising with clients and creditors

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Negotiating payments plans with creditors

Liaising with NCR and Hyphen PDA

Updating the Debt Help system

Working on terminated accounts to be back under debt review. 01 June 2013 – 01 July 2013: Langa SAPS : Personal Assistant

( InserviceTraining)

Responsibilities:

Supply Chain Management

Data processing

Compiling files

Arranging meetings, and booking appointmets

Filing

Answering telephone calls

Administrative duties

July 2014 – November 2013: College of Cape Town : Administrator (Service Training) Responsibilities

Switchboard operation

Data capturing

Filing

Photocopying, Scanning of documents

Sending and responding to emails

Taking minutes

Attending to calls

Handling Petty Cash, maintaning and ordering office supplies. Z.M

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REFERENCES:

1. Name: Eulie Mabie

Company: Good Hope Debt Relieve

Position: Debt Review Manager

Contact: 021-***-**** / 082-***-****

2. Name: Shaheeda Salie

Company: Your Debt Friend

Position: Admin Manager

Contact: 078-***-****

3. Name: Fierdouse Ajouhaar

Company: College of Cape Town

Position: Educational Specialist

Contact: 021-***-**** / 072-***-****

4. Name: Byron Govender

Company: Govender Law Inc

Position: Legal Advisor & Attorney

Contact: 021******* / 083*******

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