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January ****.
Dear Sir / Madam
RE:
My name is Zamile Mrwetyana currently residing in the Langa area. I would like to submit my application in favour of the vacancy advertised and attach a copy thereof for your perusal. I believe your company needs a mover and a shaker. Someone who will live the values, follow through on the Vision. I do believe I am that very person, who will get the results. Following are but a few of my attributes
Attitude / Interaction / Teamwork:
Pleasant, friendly and diplomatic individual
Interacts well at all levels
Committed to professionalism, personalised client focus and efficient service
Thrives in a team environment
Key performance areas:
Highly systematic, well organised and consistent, excellent attention to detail
Effective time management and prioritisation of tasks
Innovative and creative in idea generation and implementation
Responsible and accountable for actions and decisions
Supports, motivates and empowers others in terms of decision making and problem solving
Performs at optimum level at all times – unsupervised and independently. Allow me to assist you in completing your team. Please feel free to contact me should you have any questions.
Yours faithfully
Zamile Mrwetyana
Mobile: 063-***-****
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Curriculum Vitae
Of
Zamile Mrwetyana
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Zamile Mrwetyana
Languages: Xhosa, English, Afrikaans, Zulu, Swati. Gender: Male
Address: E2 106 Hamilton Naki Sqaure, Bhunga Avenue, Langa 7455 Telephone:063-***-****
Date of birth: 24 October 1991
addja9@r.postjobfree.com
EDUCATION
2004 – 2007 Langa High School
Highest standard passed Grade 11
TERTIARY EDUCATION
NCV PROGRAMME: OFFICE ADMINISTRATION
2013 College of Cape Town
Qualification: National Certificate Vocational ( NQF) Level 4 Subjects: English
Mathematical Literacy
Life Orientation
Office Practise
Office Data Processing
Business Practice
Personal Assistant
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SKILLS AND ABILITIES
Excellent written and oral communication skills
Proficient in managing business correspondence
Excellent organizational skills
Filing
Computer skills (MS Word, Excel, PowerPoint and Outlook)
Multi-tasking and excellent time management
Travel arrangements and accommodation bookings
Excellent telephone etiquette
Able to work independently
Experience in working with Simplicity, Finwise, IDOCS, Care Premier, My Practise, Debt help system, SAGE.
Administrative office procedures, skills and equipment. EMPLOYMENT HISTORY
11 September 2017 –15 February 2019: National Debt advisors & Govender Law – Legal Administrator
Contacting clients and creditors for outstanding documentation.
Liaising with various stakeholders in order to successfully complete legal documents for court applications.
Mail merge documents for drafting Manage inbound and outbound calls in a call
Liaising with attorneys to finalise court matters.
Negotiating with opposing attorneys to reach a settlement.
Signing up attorneys to do correspondence work and negotiating the fees.
Serving of court dates and court orders to all parties involved. Z.M
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Contacting clients to ensure that they drop off all the necessary documents at the attorney’s offices.
Typing and formatting legal documents
Deadline tracking and email management
Telephone messaging and screening
Filing and tracking of all legal documentation relating to clients prepared by the team including scanning, filing, couriering and tracking of documents
Provide cover for the other members in the team when required
Assist with general admin tasking and projects.
Ensuring that court applications are up to standard for issuing to court.
Ensuring that work that is done is in line with the NCA.
Conducting investigations and resolving queries.
Sending court applications to attorneys via couriers.
Keeping up to date with new amendments.
Motivating for re-in statement of terminated accounts.
Drawing of files and correspondence received.
Working with insurance of secured facilities such as Bonds and Vehicles.
Training of new staff members about systems used includimh policies and procedures. Febryary 2015 – October 2016: Good Hope Debt Relieve – Trainee Debt Review Manager
Responsibilities:
Data Capturing
Issuing of form 17.1, 17.2, 17.3, 17.4 & 17.7
Handling customer queries
Updating certificate balances
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Issuing of proposals
Liaising with clients and creditors
Assist Call Centre staff with queries in Sandton, Port Elizabeth and Cape Town office.
Liaising with NCR and DC Partners ( PDA)
Prep files for Attorneys for court applications, servicing of court applications, court dates, and court order to credit providers, debt collectors and all other parties involved.
Timeously submission of court documents to creditors
Marketing Plans for all 3 offices
Recruitment of call centre agents
Training and Development
Attend Debt Counsellors meeting DCASA.
Office maintanance, and planning of events.
Invoicing clients and working with payment plans.
Attending to re-instatement of accounts & dealing with Summons / Judgements.
January 2014 – January 2015: Your Debt Friend – Debt Review Admin Clerk
Responsibilities
Data Capturing
Issuing of form 17.1, 17.2, 17.3, 17.4 & 17.7
Handling customer queries
Updating certificates
Issuing of proposals
Liaising with clients and creditors
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Negotiating payments plans with creditors
Liaising with NCR and Hyphen PDA
Updating the Debt Help system
Working on terminated accounts to be back under debt review. 01 June 2013 – 01 July 2013: Langa SAPS : Personal Assistant
( InserviceTraining)
Responsibilities:
Supply Chain Management
Data processing
Compiling files
Arranging meetings, and booking appointmets
Filing
Answering telephone calls
Administrative duties
July 2014 – November 2013: College of Cape Town : Administrator (Service Training) Responsibilities
Switchboard operation
Data capturing
Filing
Photocopying, Scanning of documents
Sending and responding to emails
Taking minutes
Attending to calls
Handling Petty Cash, maintaning and ordering office supplies. Z.M
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REFERENCES:
1. Name: Eulie Mabie
Company: Good Hope Debt Relieve
Position: Debt Review Manager
Contact: 021-***-**** / 082-***-****
2. Name: Shaheeda Salie
Company: Your Debt Friend
Position: Admin Manager
Contact: 078-***-****
3. Name: Fierdouse Ajouhaar
Company: College of Cape Town
Position: Educational Specialist
Contact: 021-***-**** / 072-***-****
4. Name: Byron Govender
Company: Govender Law Inc
Position: Legal Advisor & Attorney
Contact: 021******* / 083*******
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