Counter Sales Associate / Office Associate

Roselyn Naval Canuto

Dubai, United Arab Emirates

Email Add: *************@*****.***

Contact No: 055*******

Career Objective

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. Highlights of Qualifications

- Exceptional customer service

- Good communication and interpersonal skills

- Expertise in MS Word, Excel, Outlook

- Good organization and time management skills

- Able to establish rapport with the client.

Certification

Employee of the Year Date issued: April 22, 2019

Company’s Annual Recognition

Work Experience

Azadea Group LLC Dubai UAE - Paul Bakery & Restaurant Counter Sales Associate September 30, 2013 – October 29, 2019

- Greet and assist walk-in customers providing high-level of service through product knowledge

- Responsible in all cashiering function, sales, customer service and merchandise display.

- Receive and answer restaurant calls, inquiries and take phone call orders for delivery.

- Maintain and report all records such as; any complaints or operation issues to the manager

- Receive and handle payments including exchange and money transaction

- Give training to new joiner cashier.

- Weekly requisition of stocks needed for the store operation.

- Conduct monthly inventory.

- Doing the daily sales online report.

- Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book

Ameja Printing Service Makati City, Philippines

Secretary - Jan 21st, 2013 to Sept 27th, 2013

- Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.

- Complete requests by greeting customers, in person or on the telephone..

- Maintain office supplies inventory by checking stock to determine inventory level.

- Take care of office utility bills, telecom & office rentals.

- Make purchase orders for office supplies

- Communicate to client about agreements, proposals and service quotation. Robinsons Department Store

Information Clerk (March 2nd, 2012 to July 29th, 2012)

-Main responsibility is to attend to all the customers’ inquiries and answer the incoming/ outgoing calls within the department.

- Screen incoming calls and reroute to the concern department.

-Operate the sound system and paging system of the store.

-Accomplished the monthly Purchase Order for the requisition of office supplies.

- Take part in the recruitment process.

Surplus Marketing Corporation – SM Malls

Selling Assistant April 2010 to Aug 2011

- Major responsibility was to monitor and generate sales, reach daily target.

- monitor the sales performance of each selling personnel.

- In charged in the display of merchandise.

- Monitor the cleanliness and orderliness of selling area.

- Cashier reliever.

- Give updates/ inform regular customers on sales promotions or upcoming sales events.

- Make sure that the merchandise received are in good condition and input in the system for Inventory purposes.

- In the absence of store manager/supervisor, I am in charge of the management of store operation.

Accenture BPO - Philippines

Data Analysts June 2007 to September 2007

- As a data analyst, our main responsibility was to review and evaluate the health claims submitted by the health provider, if the claims were covered by the health plan of the member and if it was subject for disbursement.

- Attend to several seminars or training to update work knowledge.

- Coordinate with the team to achieve assigned quotas. Educational Background

Rizal Technological University Philippines

Bachelor of Science in Business Administration Major in Marketing March 30, 2007

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