Customer Service Restaurant
Resume:
Durbendra Sharma
Personal Info
addj05@r.postjobfree.com
Phone Number
Skype Username
sharma@373
LinkedIn Profile URL
https://www.linkedin.com/in/durbendrasharma
Address
SUPER Pramod Residency Flat no.A1,7th A cross Near NCFE School,Malleshpalya Bangalore,Karnataka, 560075
Skills
Decision Makin
Computer Knowledge.
Customer Satisfaction
Team Management.
Languages
English (Read, Write, Speak)
Hindi (Read, Write, Speak)
To channelize my knowledge and experience in achieving my own well as the organization for short and long term goals and seeking a challenging career and responsible position in good organization which can add to my overall skills. Experience in fast food and quick serve environment .Versed in planning daily operations,staffing and inventory management .Organized and detail-oriented with high performing nature.
Experience
Nov,2018
Bar In-charge
Royal Orchid Central Hotels, Bangalore
Responsibilities.
Assess customers’ needs and preferences and make recommendations
Plan and present bar menu
Check customers’ identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
Ensuring that the bar's budget is not exceeded.
Jul, 2017 -
Jun, 2018
Operation In-charge
TEN 11Restaurant, Ranchi, India
Responsibilities
Supervise all restaurant activities and ensure compliance to all company standards.
To maintain various reports within time frame
To maintain optimal level of neat and clean kitchen areas and ensure optimal quality of all food preparation according to company standards.
Provide training to staff and maintain knowledge of all food and beverage trends.
Achievements
Opportunity to worked on multi-unit operation managements.
Learn to risk management and inventory control .
Customer relation and satisfaction.
Progressive leadership experience.
Apr, 2014 -
Apr, 2017
BAR SUPERVISOR
ITC Fortune Hotels, New Delhi, India
Responsibilities
Supervise and be actively involves in bar services.
Maintain an efficient Bar and stock room
Roster and supervise bar staff with the ability to motivate your team
Responsible for safe and secure handling of bar stocks, till operation and cash
Place stock orders.
Attending weekly team meeting.
Oct, 2012 -
Mar, 2014
Sr.Bar Captain
Spasso Club and Lounge, New Delhi, India
Responsibilities
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
Interact with customers, take orders and serve snacks and drinks
Assess customers’ needs and preferences and make recommendations
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers’ identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
Aug, 2011 -
Sep, 2012
Tr.Bar Captain
Smoke house, New Delhi, India
Responsibilities
Responsible for full setup, maintenance and break down of events bars.
Preparing mixed drinks, pouring wines,beer and non-alcoholic beverages.
Preparing for keeping track of inventory of products sold.
Preparing alcoholic or non-alcoholic beverages for bar and patrons.
To keep the bar organized,stoked and clean. · .
Nov, 2009 -
Jul, 2011
Sr.steward
Tabula rasa Lounge,Bar and Restaurant, New Delhi, India
Responsibilities
Open up all the cupboards and side stations for the setting up of the restaurants. Do the Mia-en-place for the day.
Ensure linen, cutlery and hollow ware is stacked for service and the water jugs Re-filled and placed on the side-station.
Wipe the glasses and lay the covers.
Maintain cleanliness at the workstation.
Assist other stations.
Carry out any other tasks assigned by supervisor or captain.
Assists in seating the guests.
Introduce himself on table.
Offers the choice of water and serves it on the table immediately
Takes the order for the drinks and the starters.
Feeds the order in the micros with exact specification.
Education
Apr, 2006 -
Sep, 2009
Bachelor in Hotel Management from Punjab Technical University.
Apr, 2004 -
May, 2005
Higher Secondary in Science with 61.0% from CBSE.
Apr, 2003 -
May, 2004
class 10 in Science with 58.0% from CBSE.
Training
NOOR-US-SABAH PALACE( BHOPAL)
Certifications
Jul, 2010
Horace High - Douglas Ankrah
Hobbies and Interests
Workout to maintain my body physically fit.
Watching sports and discoveries channels.
Like to play football.
Nationality
Indian
Marital Status
Single
Contact this candidate