Waitress
Resume:
Curriculum Vitae Of Tracy Adriaanse
ID- 990**********
Cell- +27-74-814-****
Email- *************@*****.***
Address- RDK DIP 1
BUILDING A
GREEN
COMMUNITY
DUBAI
I am a hardworking and
motivated candidate, who
works well as an individual as
well as in a team.I am a fast learner and adapt to new surroundings as well as being open to new challenges.
EXPERIENCE
W HOTEL THE PALM SOBE- ROOF TOP BAR (DUBAI)
DECEMBER 2019- CURRENT
WAITRESS- Preparation of the dining room. Tidying up and cleaning of the restaurant. Ownership of tables and assigned sections. Verifying bookings for assigned sections, and possible special requests (birthdays, engagements). Ensure proper welcome and presentation of the menu and notify the unavailable items on the menu. Welcoming guests as soon as they are led inside by the hostess. Handling orders on the Micros system as well as delivering the order. Guarantee proper service and monitoring table service. Taking care of issuing the bill and preparation for the table for a new guest. Handling complaints, following up on complaints and dealing with special requests.
ELIZABETH’S GOURMET CATERING SERVICES (PTY) LTD
DECEMBER 2017- DECEMBER 2019 (PART-TIME)
HOSTESS/WAITRESS- greeting and exporting guests to their tables. Assisting with decor (arranging table settings and maintaining a tidy area.) serve foods and drinks, dishing of food and returning used plates, glasses and silverware to the kitchen.
YOUR DOOR OFFICE CONSUMABLES PTY LTD
MARCH 2019- NOVEMBER 2019
OFFICE/SALES ASSISTANT- assisting a sales representative. Follow up and highlighting customer deliveries on the driver schedule. Service calls to customers. Record keeping on sales and purchase orders in a GP- linking customer invoices to GP book. Calling suppliers for pricing and stock availability. Updating products, customer information, customer history, deals and calls on Zoho. Printout lists of diarized calls and quotations and follow upon the quotations. Assist with calls for the sales representative. Contact prospects and dormant customers to quote. Complete diary entries for sales rep and yourself then load appointments on Zoho. Liaise with sales rep about backorders and reordered stock. Evaluate customer product history and prices. Assist sales rep to reach weekly and monthly target. Maintain the KPI system on a daily basis. Handling of customer complaints. Processing of orders and quotations. Maintaining the filing system.
YOUR DOOR OFFICE CONSUMABLES PTY LTD
OCTOBER 2018- FEBRUARY 2019
RECEPTIONIST- receive, relay and direct telephone calls and messages by answering the switchboard in a friendly and timeous manner. greeting and welcoming and assisting walk in customers and the general public. filing of tax invoices, purchase orders, delivery notes, sales orders by date, customer or supplier name, invoice number. receive third copy invoices after the driver comes back from the morning and afternoon deliveries. distribute and collect third copy tax invoice in invoice trays for sales assistants to call customers that have received deliveries from the morning and afternoon. manually linking purchase orders with suppliers purchase orders received from accounts department on a daily basis. making sure that safety procedures are met with the opening and closing of the security gate.
EDUCATION
NORTHLINK COLLEGE- CERTIFICATE
Business Management Diploma Course- Awaiting Diploma
N6 Certificate- 2018 January- June
Sales Management, Personnel Management, Entrepreneurship and Business Management, Public Relations.
N5 Certificate- 2017 June
Sales Management, Personnel Management, Entrepreneurship and Business Management, Computer Practice.
N4 Certificate- 2017 January
Introductory to Accounting, Management Communication, Entrepreneurship and Business Management, Computer Practice
FLORIDA SENIOR SECONDARY SCHOOL
Matric certificate 2016
-Admission to bachelor degree
-Grade 12 Class Leader
COMMUNICATION
Excellent written and communication skills.
Confident, and professional speaking abilities.
Empathic listener
Good negotiation skills.
Problem solving.
Organized and goal orientated
Problem solving
Organization
Motivation
REFERENCES
YOURDOOR
Jamie-Lee Saayman
************@*****.***
ELIZABETH CATERING
Elizabeth
***********************@*****.***
Contact this candidate