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Sales Customer Service

Yuma, AZ
May 31, 2020

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Madison Ashton Macola

**** * **** *****,

Yuma, AZ 85364


Professional Summary:

Professional with at least six years’ experience in customer service, informed customers and associates on products and sales provided. Assisted in decisions to what best suits the customers’ needs as well as where they are located. Working both as a team and a mentor to create a friendly and welcoming environment as well as improving customer satisfaction. Qualifications include:

Communication Training skills Organization Advise

Market Products Multitask Time management Implement new ideas Experience:

Customer Service:

Politely provided assistance with customer’s decisions on choosing photo options that best suited their needs, along with letting them know of what sales were going on so they received the best in store experience.

Assisted customers in every department of the store going above and beyond to ensure their needs were met.

Processed sales transactions at register for customers, as well as aiding associates at the register when lines started to get long for speedy checkouts. Training and mentoring:

Effectively trained new and current associates to work in each of the store departments in order for our team to effectively assist customers with their specific needs. Provided assistance to associates as well as giving insight on how to accomplish daily tasks in a timely manner.

Organizational skills:

Improved sales by reorganizing stockroom and cooler shelves to easily see where overstock was in order for it to be seen for shelf restock in a timely manner. Counted in and out personal register drawer ensuring it is balanced at the end of a shift as well as being the second eye for safe counts on night shifts. Employment:

March 2020 - Present Cibola High School, Yuma AZ

June 2019 - Jan 2020 Salvation Army Boys and Girls Club, Yuma AZ Apr 2019 - June 2019 Sales Associate, Walgreens, Yuma AZ Apr 2016 - Mar 2019 Sales Associate, Walgreens, Chandler AZ May 2015 - Apr 2016 Sales Associate, Goodwill Industries, Tempe, AZ May 2015 - June 2015 Sales Rep, Cut-Co. Industries, Scottsdale, AZ 2013 - Present US Army

Civilian/Military Experience:

Jan 2020 - Present Secondary Education, Grand Canyon University, Phoenix, AZ

July 2019 - Aug 2019 Basic Leadership Course, Dublin, CA Aug 2018 - Dec 2018 Fire Warden Certified, Iraq

May 2018 - Dec 2018 Mail Clerk Certified, Iraq

Mar 2018 - Feb 2019 Deployed as a mechanic, Kuwait / Iraq Oct 2017 Senior Gallery Exhibition Show, Gallery 100, Tempe, AZ 2017 (July - August) Displayed artwork in Blick/Utrecht, Tempe, AZ 2017(June-July) Carpentry and Masonry Specialist, Fort Dix, NJ 2015-2017 Drawing, Herberger Institute for Design and Arts, Arizona State University, Tempe, AZ

Aug 2015-Jan 2016 Tattoo Apprenticeship, 24 Hour, Chandler, AZ 2015

2015(May-Aug) Advanced Skills Course (Construction Equipment Repair), Fort Leonard Wood, MO

2014(May-Aug) Basic Skills Course, Fort Sill, OK

2009-2013 Watchung Hills Regional High School, Warren, NJ

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