Maintenance Technician Manager

CV: Hamada Awad Saleh Nasef, Mobile Number: +971-**-*******, Email Address: ******.*****@*****.***

CURRICULUM VITAE

HAMADA AWAD SALEH NASEF

Mobile Number : +971-**-*******

Email Address : ******.*****@*****.***

Current Base : Dubai, United Arab Emirates

PROFESSIONAL PROFILE

I am highly motivated, competent, focused and business oriented Debt Collection professional delivering practical and direct solutions to work issues. I am carrying out a significant role in Bilkish Company. And, manifests the qualities of an effective Debt Collection Manager by bringing to my job a high degree of commitment, flexibility and professional conduct, and most importantly by my untiring efforts to impart knowledge to my peers in Debt Collection, new joiners and refresher courses to old timers.

CURRENT WORK AND JOB DESCRIPTION

Company : Bilkish Associates LLC.

Address : Deira, Dubai, U.A.E.

Position : Debt Collection Manager.

Department : Collection.

Inclusive Date : 2009 till date.

Day to day leadership responsibilities of collection team.

Deliver weekly debt estimates, perform gap analysis & implement corrective actions.

Experience in handling local and, tracing skip & not contactable cases

Communicate with the defaulters by the phone or E-Mail or visiting them if required.

Train, motivate & develop the collections team in system & operational processes, Firm values & delivering business objectives.

Drive team to prioritize effectively to meet set portfolio targets.

Act as escalation contact within the business & clients.

Monitor team’s performance on a regular basis & address performance issues where applicable.

Handling and managing 6 centers outside UAE in the middle east.

Travel to other several countries within the Middle East when required.

Facilitate optimal communication structure / processes between team, practice group & clients.

Achieve collection day targets by engaging team to manage portfolio & build relationships;

Develop excellent relationships with key contacts within the clients’ organization;

Support team with & drive strategy for collection;

Use imagination & clear thinking techniques to improve processes & deliver excellent service to the Firm;

Able to file and release legal cases against the defaulters and following with the police stations & Courts.

CV: Hamada Awad Saleh Nasef, Mobile Number: +971-**-*******, Email Address: ******.*****@*****.*** Qualifications:

Experience in leadership, team & debt management within a busy collection function;

Strong analytical skills & ability to interpret data;

Ability to work under pressure in a fast paced dynamic environment demonstrating success at reducing aged debts & improving metrics;

Experience driving business solutions through influence and collaboration;

Ability to demonstrate successfully managing multiple tasks & priorities;

Excellent interpersonal & team work skills cultivating long term relationships at all levels of own & customers organization;

Proactive/ self-starter with positive can do attitude;

Attention to detail & deliver high quality work;

Ability to implement strategic initiatives across collection teams;

Change orientation approach to role;

Excellent verbal & written communication & customer focused approach;

Proficient in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook;

Flexible approach to working hours;

JOBS HISTORY:

Worked as Office Supervisor with Blue Diamond Typing & Documents Clearing in Dubai from February 2009 to November 2009.

Worked as a Document Clearing Representative with Dubai Department of Economic Development from March 2008 to January 2009

Worked as a PRO with Professionals Typing in Dubai from 2007 to 2008

Worked as a Data Entry with Babylon Typing in Dubai from 2004 to 2007

Worked as a Sales Supervisor with Arabian Computer Co. in Egypt from 2003 to 2004

Worked as a Computer Maintenance Technician with Al Noor Information Systems in Egypt from 2002 to 2003

PROFESSIONAL SKILLS

o High interpersonal & negotiation skills.

o Works with minimum supervision.

o Interacts well with any individual from different culture. o Fast Learner, highly motivated, team player and aggressive. o Can effectively handle high-pressured and deadline-oriented tasks. o Honest, Confident, Organized, Persistent, Extrovert & Hard Working o Acceptable PC Skills.

o Hard worker and good interpersonal skills.

o Able to handle additional tasks when required

o Well versed with IT.

CV: Hamada Awad Saleh Nasef, Mobile Number: +971-**-*******, Email Address: ******.*****@*****.*** EDUCATION / PROFESSIONAL DEVELOPMENT

Computer Diploma from Faculty of Science - Tanta University – Egypt. IT Condensed Course from Middle Delta Computer Institute. Certificates:

Having a Certificate of Merit from Standard Chartered Bank - UAE for the good recovery collection for the third quarter of 2012.

LANGUAGES KNOWN

Arabic : Fluent (Speaking, Reading & Writing)

English : Very Good (Speaking, Reading & Writing)

Hindi : Little.

PERSONAL DETAILS

Full Name : Hamada Nasef

Nationality : Egyptian

Date Of Birth : 1st of Dec. 1982

Marital Status : Married

Visa Status : Employment Visa

Driving License : Yes … “With Own Car”.

Contact Number : +971*********

Email Address : ******.*****@*****.***

REFERENCE

Available within one month.

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