Analyst Service

RESUME

KUSH GAUTAM

Address: House No.- ***, Block- H, Saurabh Vihar,

Jaitpur, Badarpur,New Delhi-110044

Contact: 880-***-****

Email ID: **********.****@*****.***

OBJECTIVE

Seeking a challenging position has long term association with the organization by acquiring position which involves responsibility and tends to utilize my

knowledge and use my skills.

SKILLS

Co-ordination Skills.

Communication Skills

Result-Oriented Approach.

Adaptability

Relationship Building

Quality Standards Maintenance

ACADEMIC DETAILS

B.com from Rajasthan University

Passed Senior Secondary from CBSE, Delhi

Secondary Examination from CBSE, Delhi

WORK EXPERIENCE

INTER GLOBE TECHNOLOGIES - Princess Cruises Aug’2015- Sep’2017

Process Associate

It was a Corporate Travel Desk

Handled the travel request and arranged flights, hotels and their carriage

Roles and Responsibilities-

Received request via emails regarding flight reservation and hotel booking.

Made the flight reservation on Sabre.

Collated the entire reservation and reverted to email.

INTELENET GLOBAL SERVICES - Expedia Nov’2017-Dec’2018

Sr. Analyst

It was the Retail loss department.

Handled ADM’s (Agency Debit Memo) and all Expedia’s internal loss.

Roles and Responsibilities-

Analysed the loss with the help of three GDS (Sabre, Amadeus

and Worldspan)

Rectified the error made by the agent.

Collated the report on the entire loss made.

And tagged it to the particular vendor.

CALL BA (SUBSIDIRY OF BRITISH AIRWAYS) Dec’2018-Till Date

Service Advisor

It is a Ticketing Department.

Handle Issuance and Reissuance.

Roles and Responsibilities-

Receive request through emails, calls and queue’s for and Ticketing.

Handle Ticketing for all markets.

Use Amadeus for Ticketing.

LANGUAGES KNOWN

French (Beginner)

STRENGHTS

Team Player

Flexible in working skills

Written and verbal communication skills, a very good listener.

Punctuality and time keeping.

DECLARATION I hereby declare that the above particulars are

true and correct to the best of my knowledge

and belief and in an event of any information being

found false or incorrect, my candidature will be

liable to be cancelled.

Kush Gautam Signature

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