Property Manager Project Coordinator

Phone: 916-***-****

Email: **********@*****.***

**** *********** ****

Carmichael, CA 95608

Shonda M. Taylor

Objective: Experienced residential property manager coordinator seeking to contribute superior customer service and communication skills.

Experience:

2014-Present Tricon American Homes, Folsom, Ca

Superintendent/Project Coordinator

Receive and analyze scopes of vacant rental properties

Assign vendors to approved construction scopes per quarterly budget

Create and approve purchase orders for approved scopes

Reconcile invoices/billing statements

Prepare weekly project reports to upper management to document all project statuses, costs and timelines

2012- Present Horizon Properties, Fair Oaks, CA

Maintenance Coordinator

Planning, assigning and coordinating turnover maintenance work on empty rental properties

Analyze field inspection reports and properly evaluate and schedule necessary maintenance

Work within individual property owner budgets to successfully turn open properties

Create work orders for outside vendors and manage vendor progress

Vendor invoicing

Maintain and update insurance certificate files for all vendors

Determine tenant responsibility for security deposits

Work as intermediary for tenants and property owners regarding security deposit disputes

2010 –2011 Probe Information, Inc., Citrus Heights, CA

Special Investigation Unit, Analyst

Analyze workers’ compensation claim files to determine fraud

Prepare written reports to insurance companies and law enforcement

Review and analyze surveillance for potential misrepresentations

Ongoing correspondence with Department of Insurance and district attorney offices

Work with law enforcement and attorneys to prosecute insurance fraud

2006- 2007 The Hartford, Rancho Cordova, CA

Claims Examiner, Long Term Disability

Determine approval and level of benefit for long term disability claims.

Written and oral communication with claimants and medical providers

Review and evaluate medical records, documents claims to support payment/decisions.

With approval, processes all claims eligible or ineligible for payment accurately and conforming to quality, production standards and specification in a timely manner.

Match authorizations to claims, maintain current desk procedural and reference materials.

Respond by telephone or in writing to providers, members, or other company departments to process and resolve claim issues.

Education:

California State University, Sacramento, Journalism, minor Communications

Mission College, Santa Clara, CA

General Studies, Dean’s list, four semesters, transferred

Special Skills: type 60wpm

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